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Customer Reviews Timberland Sutherlin Bay Double Gore Chelsea

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Rating Summmary:

130 total reviews

Review Breakdown:

71%5Rated 5 stars out of 5

10%4Rated 4 stars out of 5

9%3Rated 3 stars out of 5

5%2Rated 2 stars out of 5

5%1Rated 1 star out of 5

Customer Fit Survey:

72%"Felt true to size"

88%"Felt true to width"

85%"Moderate arch support"

Additional Reviews

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Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I wanted to love these. I have other Timberlands that fit like a glove and I expected the same. The toe box is a bit cramped, and the heel is loose. The large finger loop in the back is handy but gets caught on pants making them bunch up in the back. For the price, they should be comfy right away, but not so.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Timberland
I really love these boots very stylish and they feel great on my feet.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Timberland
I bought these to wear when I'm on motorcycle. They fit a little snug but I'm sure they will break in just fine. Only
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Timberland
I love boots. I love booties. I wear non-booties maybe three days a month, because I love how they look more put together, are comfortable, and go with anything. I bought these shoes this summer for myself to wear to work and the main reason these get a star knocked off is because of the break-in period. The first two weeks wearing these boots were an absolute nightmare. I've never had a blister on the side of my big toe before, but these boots did more damage than that. However, once I got through the two week breaking in period, these became my go-to boot. They're comfortable, I can walk for literally blocks around Chicago wearing these and not have my feet hurt. I absolutely love these boots, and have recommended them to other people, but I have to warn people about the first two-weeks or so. Also, the leather will be easier to stretch out. If you find the shoes too small in the toe or the heel, use the ziploc ice trick (google it).
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
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Poor SupportGreat Support
These are beautiful boots, but ultimately didn't work around my bunion, which felt a bit too confined. Otherwise, they're comfortable, soft, and super cute. Had to return :(
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Timberland
This shoe was very comfortable and the style was great, but the thing is that I have skinny ankles and the ankle part of the shoe was way to wide which made the shoe kind of too big. I think I'm going to go for the laced up ankle boots, since the ankle part seems more fitted.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Timberland
I do love these boots but wish they had a 10.5! The 10 is fine, but I definitely won't be able to wear thick winter socks with them so just hoping they keep the warmth in during the cold months. The 11 is too big and slips too much otherwise I'd go with that. They are more on the narrow side too (I do have wide feet) but not too bad! Great for walking. The ankle part may cause issues as far as rubbing but in the winter months with higher socks it won't be an issue at all! The light brown was a little more brown than tan but I love them!
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style3Rated 3 stars out of 5
Verified Purchase
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Poor SupportGreat Support
EVERYTHING ABOUT THIS BOOT IS GREAT EXCEPT THE ANKLE OPENING IS HUGE, AND THE ELASTIC GORE ALSO SHOWS AS HUGE, MAKING MY FEET LOOK HUGE . WISH IT HAD TAPERED N A BIT LIKE A TYPICAL CHELSEA. MAY LOOK GRAT ON A SMALLER FOOT FOR SOMEONE WHO HAS THICKER ANKLES. OTHERWISE AN AMAZING BOOT.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Timberland
I love these boots! They were super comfortable from the first wear! They have such a clean look and they go with everything. Might have to gmail eat another pair. My only complaint is that there were no larger half sizes and I had to size up. Hopefully I can compensate with thick socks as the weather gets colder.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at Timberland
I love these boots! They are absolutely beautiful just as I expected. I regret having listened to the reviews about sizing up... I am a solid 6.5 (not between sizes) and purchased a 7. I wore them for less than a day and they stretched out a lot and now feel huge. I called customer service and they said they can't do anything...
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I just seemed to be between an 8 and 8.5 in these. The 8.5 felt huge but the 8 was a bit tight on my toe. I wanted these to be my go-to boot for the winter. I'm not sure that I love the rounded toe. They are almost perfect for me but not quite. The search continues!!
I'd also recommend:
Born
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I really wanted to love these because I saw them on someone else and the looked amazing, but unfortunately they didn't work for me. They were too narrow in the toe box and while I probably could have spent some time breaking them in, I wanted something out-of-the-box comfortable. Additionally the top opening was much bigger/looser than I had expected. Beautiful-looking shoe, but not right for me.
I'd also recommend:
Dansko, Born, Teva
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Timberland
I've only had them for 6 months, the lacing at toes has come apart. I don't use it that often, not great quality. I do like the design, just hoped for a longer lasting shoe for the price point.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Timberland
The boots are really cute and confortable but after less than a month wearing them the fake "wood" color on the heels got huge scratches on it, showing the ugly white plastic the heel is actually made of. I have been a big fan of timberland for years and have shoes from them that still look as good as the day I bought them but I guess they went cheap on this model. It really is a shame because otherwise these booties are great.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
I really wanted to love this shoe & it is a great bootie overall; however, the wooden detail of the heel is very disappointing because the heel scuff marks are very noticeable. The heel has scuffed in one spot on the back of one shoe & takes away from the appeal of this shoe/style/brand. Not happy with quality of the heel. If it scratched the slightest it will look as though the heel was "sanded" in one spot.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Timberland
These boots are so cute, really just the perfect look. I read the reviews and planned to go a half size up, but there were no 8.5 left so I went with my usual size of 8. They don't feel small when I put them on or when I am sitting at my desk, but when I walk for more than 5 minutes my pinky toe literally feels like it's dying. I walked 10 mins from the train to my office and was in so much pain and took the boot off when I sat down and my toe was white and numb. So I guess maybe they are too narrow, but bottom line is they are too painful to walk in! Definitely recommend sizing up.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These were a little frumpier than what I am looking for. They were a bit narrow, but I have wide feet.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Timberland
I wish these came in a bigger size.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Verified Purchase
Runs SmallRuns Large
I love the look of this boot but it just doesn’t work for my feet. I found it really hard to just get it on my foot - once it was on I loved the look but the width felt too tight. I don’t have the slimmest ankles so that might be the issue with this particular style. But really nice look and for the right foot it would be great for fall.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Timberland
I absolutely love the look of these boots, and they are very comfortable in terms of the heel and arch support. The reason I gave these 3 stars is because the ankle is wayyy too tight. It made it very difficult to get them on and off and led to chafing. I wore these to work for about 8 hours and they rubbed a red circle around my ankle that didn't disappear for about 2 days. I feel like I have a normal sized ankle, but they are way tighter than they look on the model. I would also recommend going about 1/2-1 full size up, especially if you plan to wear thick socks, as the boots themselves are sized a little small. Hopefully these will stretch out as I wear them more, and I won't have this problem.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style3Rated 3 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
great quality shoe and super comfortable! unfortunately, although the foot sizing was perfect, i found it to be noticeably loose around my ankles which caused them to look more clunky than classy in my case. the shape also wasn't super flattering for my large feet :/ pity because they felt so good!
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Timberland
Loved the way these boots looked and felt like they would be more winter friendly than most booties out there. However, the black 'wood' on the heel started chipping off immediately and easily, showing the white plastic beneath. The elastic on the sides of the boot also lost its shape became wavy after only a few months. Pretty disappointed, I expected better due to what I paid for them.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Timberland
I loved these boots the first week! They were comfy, stylish, and felt durable. However, after the first week the bottom sole started peeling off. Then the stitching by the front toe. I thought maybe it was a fluke pair, so I sent them back and got another. Then the same thing happened to that pair! I was really bummed, as it's the exact style I've been looking for. If they were higher quality I'd buy again, but not for this price as is.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Timberland
After wearing these for a while the covering on the heal of the shoe started to peel off.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Timberland
These boots are cute if you can get them on! The heel is hard and does not give way AT ALL which makes it sooo hard to get on, I had to go up 1.5 sizes to even get them on, but once on they fit like normal, so my toe isnt even near the end of the shoe since I had to go up 1.5 sizes (and the shoes are still hard to get on). Also, make sure to check your shoes because I noticed on mine the leather on one side was not cut straight. Overall cute shoes and comfy (once you get them on) but for the price I expect more.
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0 found this review helpful.

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