Customer Reviews On Cloudace

I did not feel in balance when I walked wearing these shoes.

I previously wore Hoka Bondi 7. I’ve read excellent reviews on the On Cloud shoe and wanted to give it a try. I’m a nurse, so I’m on my feet for 12 hours a day and suffer from heel pain. I’m not sure if this shoe altered my step, but after my shift I had heel, knee, and low back pain. I attempted them twice more, thinking they may need to be broken in, but no, it just got worse. I love the look of the shoe, but they’re just not for me.

Too tight and hard to break in.

I was told to go up 1/2size which I did. They are at least 1/2size too small. My husband ordered them and I could not find the ticket and I desperately need to send them back!

not as comfortable as other on clouds

I own many other styles of On shoes and love them; these run narrow in the foot, yet the heel slips off. I like the blue color but not the fit!

I had high hopes for these shoes after reading the reviews. That being said, I have foot problems after a botched bunionectomy 13 years ago. I can't wear typical stability shoes as they alter my gait and affect my hips. These did not do that but I couldn't tolerate them. They are rock hard and hurt the soles of my feet in minutes. They're narrow and short and I have a thin foot. I loved the rocker bottom but couldn't tolerate the hardness. Also, if its a shoe for over pronation, it really should not have a cut in sole as your arch overhangs the shoe. IF it was more cushioned and a wider toebox, PLEASE, this would be the first shoe I could wear in years. The search continues

I don’t know what kind of cloud these were, but it wasn’t a soft and fluffy cloud. The cushion was horrible. I stand for 10-12 hours a day and there is no way I would have made it a whole shift in these.

Way to narrow had to return them.

I was so hopeful this shoe would be my answer.... got midway through my walk and it felt like my feet were in a vise.... way too narrow for me. Loved the springing step though

I normally wear a 10.5 in ON Running shoes and these look to be a child's size. Holding them up to my other ON's they appear to be about a size 8.

Bought my regular size (9) and could *barely* get it on. Sadly, when I went to exchange, it's now sold out. Such a bummer; a beautiful shoe & color.

New generation is not as good as the original unfortunately.

This is my second pair of On Cloud. First was similar style. These ripped at the ankle after 6 months of moderate routine wear. Nothing but wearing out and around the house. No heavy working out, running, walking long distances, etc. Quality is extremely disappointing and turned to junk. Especially for the astronomical cost! Do not buy.

I returned this item to you over 10 business days ago and have yet to receive a refund. Please respond and let me know when I can expect to see my $199.00 refunded to my card. Thank you.

Too small. All my other ON shoes fit perfectly whereas this pair does not.

Very tight band across the forefoot, made them unusable. Return!