Customer Reviews The North Face Jester Backpack

The cords on the front of the backpack have already popped out and my son has only had it for less than two weeks. There is no way to reattach the cords myself unless I cut open the lining on the inside of the bag. This bag has two pockets, but the front pocket is only half the length of the bag, so it doesn't hold nearly as much as you might expect. The North Face charges a lot for this backpack and so I expected this to be a lot better than it is.

I have had this backpack for over 3 years, has held up exceptionally well, however, the laptop sleeve opening is at best 10" wide, NOT 12". My laptop could not fit. There is NO padding at the bottom, which has caused damage to books and my laptop over time. There is minimal structure to the bag beside the back, meaning it will fall over CONSTANTLY when not being worn. This bag can protect and carry a small- medium laptop or tablet. Great storage and durability, but misleading description and measurements.

The North face jester lacks mobility in the admin panel destroying the point of being fast. The Jester has also very uncomfortable shoulder straps. I highly recommend the borealis instead of the jester. The borealis provides more pockets that are easier for use and more durable panels.

This is the worst backpack for school. I can only fit a small laptop and folder in it. It will not hold a single binder. I would never buy again. I don't know how this is something used for school.

Very disappointed. The bunny string broke and they will not replace it. I have to go thru the warranty and submit a claim. Received it on 8/21 broke on 9/2. 30 day returns is from date of purchased. We lost 1 week of that window due to processing/shipping. Will not be buying another North Face again. The price you pay they should last longer and be easier to return.

The back pack was poorly designed. The back pack flops over when you open it. The smaller compartment always gets in the way of the main compartment, making it really annoying and difficult to access your items, especially if you're in a hurry. The back pack is also not as rugged.

not great

I've had this product for a couple of days and I am already dissapointed in this backpack. It is extremely difficult to fit anything inside the main pocket because the front (small) pocket bulges into the main one from the inside of the backpack, therefore having to agressively shove things to the bottom of the main pocket. Because it is hard to fit anything into the bottom of the bag, the upper half of the backpack looks very wide compared to the bottom half, and makes for an odd, unbalanced look. the straps are also somewhat short, having to loosen them to easily put on the bag. Overall this bag is a 4/10. Good build quality, but I would recommend a different backpack if you are looking for something good for school. Thanks.

Like the insidestrongly dislike the color. A gift for Granddaughter which she chose.

The tags in the front fell apart in the 1st couple of months with just light use. Should be covered by warranty considering how much it costs. And the bag is bent out of shape just from light use- a laptop and a couple of notebooks

Used this pack as a diaper bag so adult, light use TWICE and the strap seam came undone. It was just past the return window and I'm expected to pay to have it shipped back for warranty fix.