Customer Reviews New Balance DELETED

These run extremely small. I didn't notice at the end of the product description is the recommendation to order a half size up. I would say these run a full size small. Had to return.

I am always size 5 in Nike, Adidas, Vans and On Cloud shoes. Thst is why i was so confident to order size 5. I was very disappointed because its very small. The shoes looks like for toddler shoes. It's really off!

The showe I bought do not fit me, I contacted Costumer Services and was told I could return them at any New Balance store in Miami, I looked up store locator and got 3 names of different stores, none called New Balance. I called before going and said I had done an online purchase and could I bring to this store, Foot works, in South Miami. I was told it was OK, no one asked me what model or anything like that. After a long trip and difficulties parking in a 90 degree weather, I am 78 years young, I go to the store and a man, did not get his name, he could not accept the return because the model was not sold in that store, and for me to go to a "New Balance" store, I told him all the stores I had located had other commercial names but were listed as New Balance Stores, to no avail, asked for manager, no manager on premises and he just works there, does not make the policy I will be sure to not get any more New Balance Shoes online, nor at this particular store. So what rating should I give ?

They did not fit and I had to pay to return them. Will not reorder.

Bought these shoes & 1.5 months later the tread is pealing off the bottom. Customer service wont fix. Will NEVER buy New Balance shoes again.

I love the style and the width through the ball of the foot is perfect. They are very lightweight which was an added bonus. However, normally I wear an 8-8.5 in any other shoe but with this one .... I first went with the half size larger, a 9. It turned out to be too short. I then exchanged it for a 9.5 and it was as if there was no difference in length. Because I actually wore these outside, I cannot exchange this second pair. My recommendation to anyone considering these, start with a size and a half larger than your normal size and exchange down a size if you need to

Returned shoes and never got credit. Would have been nice if they had fir

These are the cheapest shoes I've ever seen. I had to replace the insoles because the ones that come with the shoe are like cardboard. I don't know if I will ever order another pair of New Balance shoes again!

I don't think The right shoe from the pair I bought was constructed properly. My right foot kept sliding inward it was a hassle when walking. Also, I stepped on a twig and it went through the sole and poked my foot. Yea it went all the way in like I stepped on a nail! And it was the right shoe.

I took a walk (2 blocks) because the bottom sponge part was keep on hitting inner side of my foot. When I took off my shoes at home, my feet were so sore. Plus, I got a minor cut around my ankle area due to the shoes. So uncomfortable.

The shoes were way too small. I have sent them back a week or so ago and have not heard anything back.

I'm bummed cause I bought a few of these a couple of years ago- always happy to find shoes that actually fit my wide feet. Wore my old ones out- so went with the same; this time they're too tight and had to return. :(

Beautiful shoe....but not true to size. It runs a half size short.

I was so excited about these shoes because they're so cute. However they are NOT gym/running shoes. They have zero support. First day i wore them to gym, I only ran 1 mile because my right shin started hurting so bad. I had the WORST shin spilt and could hardly walk for 4 days. The shoe laces will not stayed tied either. I decided these will never be worn to the gym again but they're still cute for errands. However they're irritating because they constantly come untied. I do not recommend! This is the first pair of NB I've ever orderd and I will not make this mistake again.

So disappointed in these. I've been a Nike Free wearer for YEARS and thought I'd give these lightweight shoes a try. They are SO cheaply made - you can feel every little pebble on the ground with every step. Impossible to wear for even a light walk. Not to mention, the photos don't show that you have to lace them up - they're not just slip-ons. Lastly - they came with threads showing/popping out from the seams. Going back to Nike!

I have a problem with my arch and these did not have any support. Sad to return them because they are so cute/

This shoe has about as much cushion and support as a cheap flip flop. Not comfortable even for running errands. Tried it on a couple long walks, walking around the house and standing. Toe box is wide and short.

I'm not sure they're designed for the human foot. The front part is too big. And there's a tight leather band around the middle that can't be loosened, even if you take the laces out. I could barely get my left foot in. I can't even say they run small or run large; they're just wrong for the human foot.

Within the last year, NB has made alterations to this shoe. The back has been raised about 1/2 inch, and that 1/2 inch hits and scrapes my Achilles tendon in a way that makes the new version of this shoe unwearable for me.

I always wear an 11 and have no problems. These were too short, my toes hit the front of the shoe. Instead of the hassle of returning, I let my daughter wear them (she wears a size 10).

I have many pairs of New Balance shoes and consider myself a fan, but there is not very comfortable. I have only worn them once as a result - they lack support, not the type of thing that can be broken in.

If should bot take this long to get shoes these shoes. They were a birthday gift. Now too late. Thanks NB

I ordered these in a size 7 (the one I've always worn) and it runs a whole size smaller. I ordered specialty insoles to insert in these shoes, and they just wouldn't fit. I decided to try them on anyway and they were too tight on my toes. Order a size bigger.