Customer Reviews SoftWalk Willis

I wear women’s 11; this shoe was really cute but severely too small and too narrow. I have average width feet but these were much too narrow.

WAY TOO NARROW. This shoes were not wide. They were not even "regular" width. They are narrow. The style is cute- so go for it if you have narrow feet.

Heel slips out of shoes

I love these shoes. I probably would have bought some more colors. THe problem is that they are not wide at all! Maybe even narrow for a regular width. Super disappointing. I like many other styles of Softwalk but I'm afraid to order them because I think they will all be narrow.

I loved these at first. The comfort is great. But I’ve only worn them a few times and the sole is splitting from the shoe at the toe. It is bizarre. I’ve never had this happen with other shoes. It seems like faulty glue. These seem like good quality but the toe splitting from the sole is not okay. I am average size and don’t drag my feet when I walk. I’ve only worn them to work to my desk job where I only walk to meetings. It’s inexplicable. I wouldn’t buy these again.

These shoes are super-cute, but they were also super-tight. I got a 10 which is what zappos recommended based on the size I take in athletic shoes, but they were at least a full size smaller. Also incredibly narrow, and they slipped off the back of my foot. Have to return.

These felt narrower than normal and did not widen over time as you might expect with leather. Also, the bottom layer of the shoe sole started coming apart from the thicker foam layer only a month or 2 after I started wearing them. I work in an office, so not too much use went into them. I would have expected higher quality for the price.

I had high hopes for this shoe with my flat feet. First, I must have ordered too big and there was gapping. My primary concern was that there was little arch support, which then caused my feet to pronate.

Couldn't really get my foot in this shoe. Small and narrow. I liked the look but can't really comment on the comfort since they didn't fit.

These shoes are gorgeous. But, they were incredibly narrow and have to be returned.

Again this shoe was too narrow and I don't have a wide foot

These are too short and too narrow. I wear N, and got the M width based on other reviews, but failed to get one size bigger. The quality is my biggest issue with these costing over $100. They smell toxic coming out of the box, and I image that's mostly the sole. Also, the upper leather is lined in a polyester fabric, which means, although they're leather on the outside, they won't truly breath. I liked the style and the fact that they have a thick sole, but unfortunately for reasons listed above, returned.

This appears to be a great looking shoe, beautiful leather uppers. I ordered my usual size (post bunion surgery) an 8.5, D width. Fully unlaced the shoe. Could not get more than my toes under the tongue. So, no opinion about arch support. I'm very disappointed because I need a sturdy walking shoe for upcoming trips.

I wanted these shoes to fit. And they do to a degree. They aren't too big, but my heel doesn't stay in the shoe when walking. They are stylish and just what I need. I'll have to keep looking and trying. So disappointed.

This shoe is an odd shape. Although I ordered a wide, it is long and narrow, and looked odd on my foot. Very disappointing, because I thought it would be a great non-sneakery walking shoe. Back it goes.

This felt way too small and I have worn a size 5 my entire life

Fit great and super comfy, but not the color I ordered. I ordered dark gray and what I received was bronze.

Comfortable right out of the box, and very cute. I loved them! Would have bought in other colors. However, after about 8 wears, the surface started to peel off--it's as if there is a thin level of vinyl over plastic rather than true patent leather. Because I ordered them in the spring but didn't start wearing them until the fall, Zappos said this is "normal wear and tear" and would not exchange them or refund. Extremely disappointing because I loved the shoes and until this, I loved Zappos. Can't recommend either based on this experience.

hard to believe this is a size 12 shoe. Couldn't even get my foot into it!

too narrow

too small

Too narrow and slipped in the heal. So, to big and to samll at the same time.

The shoe is very comfortable. However, the patent leather is a weird watery looking material, that is peeling. This is a disappointment. I love patent leather, but this does not look like patent leather.

This is a beautiful shoe. Unfortunately, it is too short in the toe box for my left foot.