Customer Reviews Dr. Martens Zillow
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42
42 total reviewsReview Breakdown:
33%5Rated 5 stars out of 5
24%4Rated 4 stars out of 5
19%3Rated 3 stars out of 5
17%2Rated 2 stars out of 5
7%1Rated 1 star out of 5
Customer Fit Survey:
46%"Felt true to size"
83%"Felt true to width"
71%"Moderate arch support"
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Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Literally the most amazing boots ever. I work as a restaurant manager, but I’m also very fashion-oriented, so I needed something non-slip and non-ugly. These are sleek, chic, and go with everything. They are hard-wearing and always look good. My feet don’t hurt even after working for 11-12 hours, and I have rheumatoid arthritis, so that’s saying something. I HIGHLY recommend these to anyone looking to purchase a new wardrobe staple.
LD, Zappos Customer,
10 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Order one full size down from your typical size (as usual for Doc Martens). These are great looking, durable boots that I have owned and worn almost daily for several months. Comfortable right out of the box. A great buy!
Anonymous, Zappos Customer,
5 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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The shoe itself was good. My concern is with zappos, the shoes that I received were obviously previously used. Not just tried on but USED. There was dirt on the soles, a scratch, and wear lines on top of the shoe. Terrible condition.
Astrid, Zappos Customer,
5 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
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These didn't work for my wide feet. They were super narrow and uncomfortable. Cute boots if you have narrow feet.
Anonymous, Zappos Customer,
3 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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I. Love. Them!
So happy with these boots- they are beautiful, stylish, sleek. I usually wear a US women’s size 9- I sized down and went with an 8. They are snug but even from wearing them around the house for a day they are loosening up and breaking in nicely. I haven’t had any problem with the ankles being too tight and can all ready tell these will be so comfortable once broken in! So happy with my purchase and with Zappos.
Izzy, Zappos Customer,
2 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
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These shoes are very stylish and I love them. The only problem is its size around ankle is very tight. At the first day that I wore them, they scared the bottom of my calf. Now I'm wearing those with a thick pair of socks and don't zip them all the way up.
But since they are very stylish and I've always wanted boots like these, I didn't return them, and do the tricks to wear them everyday.
Anonymous, Zappos Customer,
2 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
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I’m sorry, I never have wanted to write a review in my life but I’m extremely disappointed with these boots. I’ve tried to break them in for three weeks now and they KILLLLLL me every single time as far as blistering and no arch support. I’ve had two pairs of docs before that I loved but these seem to be mainly focus on the chic style and no where was comfort considered in the design.
Mackenzie, Zappos Customer,
2 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Big fan of these boots! They're a sleeker style than my other Dr Martens pair, but still have the classic docs chunky-ness to them and have the rubber soles that can actually survive sidewalks. The ankle is slim which creates a nice silhouette. Zipper is convenient but not obtrusive.
I'm generally a 6 or 6.5 in women's shoes, in this case I got the UK 4 (US Women's 6) which felt a bit loose but *pro tip* Dr Martens also sell insoles that essentially bump the shoes down a half size. So the 6 is the perfect size with the insoles in (insoles come in sizes as well - the size 6 insole fits into the shoe exactly.)
Lauren, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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I loved these shoes and wanted them very badly, but being a petite person, the rise on the ankle was just high enough to make the top of it hit the bottom of my calf, and not my ankle, so the opening was too small...
It would probably be fine for a taller person, or a person with very skinny calfs. I'm 5'2.5"
Otherwise, they are very stylish and I would highly recommend them. Breaking my heart having to return them!
Anonymous, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Only comes in whole sizes so I originally ordered a 8 for my normally 7.5 foot. Was way too big. Once I exchanged for a 7 it was perfect. Will need some breaking in but very good looking study boot.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
The top of these were SO stiff. I think they actually would have cut into the skin on my shin unless I tucked my jeans in so the top of the boot didn’t touch my skin. Still I think it would have been extremely uncomfortable. These are going back.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style2Rated 2 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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I think these run basically true to size, but wow, the ankle is cut way too high and narrow. I have skinny ankles and calves and the top front of these boots cut into my shins so painfully that I know I could never break them in. The leather is so stiff that I had a dent in my shin after a few steps across my bedroom floor! I know Doc Martens are famous for needing to be broken in, but these are ridiculous.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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So far these boot have fit well, worn well, and are easy to get on and off. I like the rear zipper, as I can literally step in to these boots and then zip them up. I wanted a daily wear pair of boots for our nasty winters, and these are meeting my criteria quite well. They do fit more snugly around the calf, which I really like. It took a couple of days for them to feel more broken in. Overall, these are great everyday wear boots, and more attractive and stylish looking than the Blundstones I had considered. I wear a 7.5 and these were spot on at their size 7 US. If I had gone up to the next full size, an 8, my feet would have been swimming I am sure.
I'd also recommend:
Church's
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
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These are super comfortable and fit my feet really well. They are durable enough to last a long time, but light weight and allow for easy movement.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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I knew that others had said to size down. I am normally an 8 - got a 7 in these and they fit perfect.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
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Wonderful purchase! Love these shoes, I wear them all the time in the winter!
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Exactly what I was looking for and surprising light compared to my 1460’s. Bought these in a size 6 but soon thought maybe I should’ve sized up because of the pointy toe. But nope! These are pretty roomy. I initially tried them on with regular ankle socks which size wise felt great! But the front top part of the boot hits wear it meets my leg. I then tried them on with my winter socks and the boot feels only a smidge tighter but it’s not uncomfortable at all. I’ll be breaking them in by rubbing Doc Martens Wonder balm and thick socks to break in the boots. I definitely recommend breaking these in because of wear it rubs on the leg. If not, you’ll be sore and uncomfortable because it will hurt. As I write this review, I’ve taken them off hours ago and I can still where it rubbed.
OH, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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I usually wear a 7 (UK5) in Doc Martens, such as in my 1460 boots, but these definitely should be sized down. I ordered the UK4/US6 and they feel very snug, but I tried on the US7 in the Docs store and they were much too loose. The fit will be very tight but leather only gets looser as time goes on, so plan for a break-in period.
I am writing this review because not only am I obsessed with these boots but now I am obsessed with Zappos. Zappos is often used as a case study in my business courses, but I had never experienced how great their customer service is until yesterday.
I originally purchased these through Amazon, as I had read a review on Zappos that a customer had received their boots looking like someone had worn them before. Then when my Amazon purchase arrived, I had the same issue. It had creases in the leather, the zigzag upper lining was folded and bent and the sole was not aligned properly. Seeing that my Amazon order was fulfilled via Zappos, I contacted the seller and they got back to my email within an hour! Not only that but they assured me that if I returned my Amazon purchased pair and purchased directly from them they would assist me and do whatever it took to make me a happy customer.
Not only did they discount the price for the inconvenience I went through, Devon (the amazing customer service representative I spoke with) expedited the shipping for free! It shipped from Kentucky last night at 8:40 pm and I received them today in Portland, OR at 1:40 pm! Less than 24 hours from my original complaint, they had already gotten me a new, flawless pair!
I will be shopping through Zappos for all of my accessory needs from now on, as they will make sure you're a happy customer. Well done!
Kristina, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
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I am usually a 9.5 (US Women’s) and size up to a 10 when I buy boots. However, when I read the reviews on how these shoes run large, I decided to go with a size 9. They fit perfectly (even with thick socks) and I’ve already had several compliments on them! The zipper on the back makes them so much easier to get into in comparison to their Chelsea boots too. Definitely would recommend these!
Hannah, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
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I absolutely love these boots. They take a bit to break in as with all Doc Martens, but don't be afraid! hey get very, very comfortable. The leather is the usual brand quality (which is excellent) but with a sleeker silhouette. I condition them once a month with Doc Martens basalm and put in an insole for extra support. I'm usually a 7.5 or 8, but I bought a 38 in UK sizes - about a 7 in US sizing - and it's perfect. I've been looking for a sturdy city boot for a while to wear with pants and tights in the fall and winter, and I usually have terrible luck with shoe comfort, but these are definitely it.
Nohra, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
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I’m reliably a 10, but Docs can have weird sizing so I originally sized down to a 9. However, they were too snug to zip so I exchanged for a 10. The 10 fit true to size, but the ankle opening felt very tight - it was too narrow for my average-to-wide ankles. For comparison, the ankle is tighter than my Rometty chelseas (also from Doc Marten) and significantly tighter than my 1460s. If you have slender calves/ankles these will probably work.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style2Rated 2 stars out of 5
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I odered UK4/US6 which fit me perfectly. I believe they sizes run a little big because in nearly all other shoes brands I am a UK4.5/US6.5.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
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This is the first time I am purchasing Doc Marten's that are not the regular shoes, so I was not altogether sure what to expect. They feel just like any other pair of Docs I have ever owned in terms of the sole and the break-in period. I have been wearing them everywhere for the last few days and they are getting more and more comfortable. I bought these so I would have something comfortable to wear to work this winter (I am a teacher an on my feet all day, obviously). They are a little clunkier than I anticipated, but I am not sure whether that is due to the need to break them in some. Also, I have noticed that the top of the boot rubs on my calf - which, again, could just be a matter of breaking them in. However, for the time being, I need a sock thick enough to prevent rubbing my skin raw after a while. Overall, I think the purchase was worth it. As long as they break in well, I would consider getting another pair of the Chelsea style or the Flora.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
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Great boots! As with all Dr Martins, they run big, so select one size down.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Nice pointed shoe. Much easier to get into with the back zipper. Taller than your average Chelsea boot.
Suemari, Zappos Customer,
0 found this review helpful.