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Customer Reviews On Cloud X

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Rating Summmary:

458 total reviews

Review Breakdown:

66%5Rated 5 stars out of 5

13%4Rated 4 stars out of 5

11%3Rated 3 stars out of 5

4%2Rated 2 stars out of 5

5%1Rated 1 star out of 5

Customer Fit Survey:

78%"Felt true to size"

93%"Felt true to width"

84%"Moderate arch support"

Additional Reviews

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Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I have the cloud 2.0 for everyday wear and got these for indoor treadmill they offer a little more support and comfort. I do love the 2.0 the best but on indoor tread I think I needed more and went with these. Black /offwhite super cute.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I own multiple pairs and models of On shoes and love them all. This was my first pair of Cloud X, and I was delighted I could use it for studio workouts. However, when after a couple of months I decided to rotate them and started walking outside in them I developed persistent pain in my Achilles. Switching to the Cloudflyer for running and walking helped. I will continue using Cloud X for workouts, but I do retire every pair after about 6 months of daily use.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I think it’s a great walking show. So much comfort, great fit overall. Cushion, but not too much. The back heel comes up high, and is stiff. Got 2 big blisters the first day. That’s my only issue. High tab socks only.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I'm normally a 6.5 on Asics running shows, but On Cloud's site said to order a 6 based on that info. Turns out that the 6 was too small, so I ordered 6.5. The shoes are very comfortable, but they have one major flaw which is the reason I am returning them. The tongue is too long and rubs at the end. If it were padded at the end, it wouldn't be so bad, but the edge that hits your skin is thin and stiff.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
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Poor SupportGreat Support
These are true to size, I wear size 11 US. They were a little snug in the middle of the foot where the tongue is sown down on both sides so loosening the laces doesn't do anything past that point but I expect that would relax with time. My main critique is that these have a negative amount of arch support. I was surprised when I first put them on to find that the bump you would expect to have at your arch was on the opposite side of the sole instead. So zero arch support plus a slight hill on the outside of your foot. Pretty awkward. I don't know if I got a flawed pair or what but I have to return them. I walked around in them for a few hours to give them a chance but they are not anywhere near as comfy as the pair I bought some years back that I was looking to replace. I don't have particularly high arches either. Bottom line- these are simply too expensive to be this mediocre.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I had to go a half size up of what I normally wear just to be safe, but even my regular size was pretty comfortable. Lightweight.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
This is a sexy sneaker: beautiful design, light as air, and oh so comfortable ... except for the tongue. I originally ordered my normal size 5, but it was just a smidge too small, so I sized up to a 5.5. I'd noticed with the 5 that the tongue was a little stiff, and since it comes up high, I could see the potential for it to be aggravating, but it seemed alright wearing them around the house. Unfortunately, with the larger size, the fit was perfect, except the problem with the tongue was worse, so ... back they go :'(
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Look the "look" of this school. Not your typical athetic shoe. Not the most comfortable school I have but works good. Excellent support. (Maybe that's why is not's so super comfy).
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Love the color. Going to attempt to run in them however they are so so so light I cannot foresee they’ll be used as running shoes due to lack of cushioning.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
This is my 4th pair of On shoes. I loved the original Clouds, except that the inside upper part of the heel wore through/fell apart really fast (less than 3 months with 3/4 days wearing for 2 hrs). I am hoping the different design in the inside part for the heel on thesehelps stop or slow this issue. As many others have said, this design is about a half size smaller. I have worn 8.5 in all others in On, but in these my toes felt cramped, so I went with a 9. The design of these is a smidge higher by the ankle bone, so I am back to putting in a small heel insert to avoid rubbing on the bone. I've struggle with this issue with many brands, so am used to it. The original Clouds I didn't have to use the insert. I can walk for miles right out of the box in these and have no issues. Love how comfortable they are!
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I am new to this footwear line. These are my first pair. I LOVE this shoe for what I intended it for which is HITs training in a studio type environment. It feels great on - properly supportive in the right areas and feels secure and friction free on my (sock-less) foot during the rigors of quick direction change and rapid movements. However, I can't imagine wearing it outside on gravel roads.... it has a gutter down the middle of the shoe that would be a magnet for stones, not to mention the structures on the sole that are hollowed out that also would attracted pebbles and such. It is why I didn't give it a 5 star rating but otherwise, I love this shoe and would love to find another pair for the rigors of outside but am uncertain about the its ability not to capture stones along the way.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Previous review said order up one size as the shoe is tight, however I did not take it to heart and they were right! I tried for 20 days to see if they would stretch, they didn’t. Just reordered a half size up and they fit correctly. Be advised go up a half size.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Size 6 was too loose overall in the forefoot area (too much material feel) and 5.5 was a little too snug (weird). Decided on the 5.5 in the end. Looks very neat on the foot. Been wearing them 6 weeks now. Like another review, for me I did feel the "rubbing" right around under the R only malleolus (ankle bone). It seems they would be better fitting being maybe 2 mm shorter? ,for lack of a better word, in the ankle area, especially if you wear short or no show socks. They are comfortable with moderate support. I am a pronator, use the shoe for very short distance running, crossfit. It was important for me to find something for crossfit specifically, without a big sole, but also that I COULD use for the running days and have SOME cushion. This one is good! I would get another pair, but the sizing is a little difficult, if you're picky.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I love the look and feel of these sneakers. However, I would not run in them. They had little to no support. These sneakers are better for walking around and running errands in.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I really wanted to love these based on all of the awesome reviews I've read about ON shoes. As a former Asics wearer, I was looking for a lighter shoe to support my running. Typically I purchase an 11 in running shoes, but noticed these were too big for me (they're a very slim shoe - barely any padding around the shoe itself). When I ran on them, my knees hurt after each run, leaving me to wonder if I'm simply not a great candidate for this brand of shoe. Loved the colors, style just didn't work for me.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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I own about 8 pairs on OC’s and this is the first pair I have needed to go up a 1/2 size in. Will order 1/2 size up because I love them.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Poor SupportGreat Support
I love the style. Comfort is mediocre. Too high in the back and on the sides, that it touches the malleolus and rubs Achilles tendon. Hopefully better after break in period.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
A little too small and too much fabric going a half a size up. The sides are a tad bit too high, slight discomfort at the ankle and blisters on the Achilles area. I’m hoping they will soften up a little bit. Comfort: is not the best shoe I’ve ever been in. It is comfortable, but so are my Nike shoes. I am not quite convinced yet.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Really a great looking shoe. I have a very difficult foot to fit and these just didn't work for me. However, would recommend for anyone with "normal" feet. Very cute!
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
These are great style and good for short runs. I have narrow feet so they fit perfect! I need more of a narrow running shoe. I ordered an 8 which is what I always buy for running, but typically wear 7.5 in normal shoes. There is absolutely no arch support and no insole at all which seems strange. I really like them but will probably put my own insole or arch support. Love the black on black and stability.
I'd also recommend:
Brooks
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I have 3 pairs of Onclouds, all the same size. These were about 1/2 size or maybe a bit less than the others. I usually wear an 8 but sometimes an 8.5. I ordered 8.5's in all three. Two were perfect but this one was bigger.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
Hard to get a size that fit. Took 3 tries. Love,love the thick sole. So good for,my feet.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I love these shoes. I tried them on at my local running shoe store. I knew how they fit and what size I needed before I ordered. They fit great and work well.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
The shoe walks great, is very comfortable but has one major flaw for me. The tongue of the shoe has cut into my ankle. It's very sharp and I cannot adjust the shoe or my socks to prevent that from happening.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
I LOVED the colors and the feel, I just didn't like how high they came up in the back. They rubbed the back of my ankle/foot so i'm returning them. I've heard a lot of great things about this brand so I will be try out a different style in this brand!
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0 found this review helpful.

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