Customer Reviews New Balance DELETED

I was so excited to order these shoes. I had researched and felt the money was worth it. However, what a disappointment. I normally wear a W but ordered this in a WW just to make sure. After reading numerous positive review I expected this to be the most comfortable walking shoe. (1) Even in a WW my big toe rubbed against the side of the toe. It was like they narrowed the toe part of the shoe too soon. (2) It was like walking on cement. No cushioned feel at all. "Maybe" after it was worn a while it would soften up, but for $155 with tax and the toe rubbing I wasn't willing to bet on that. I wore them for 2 days in the house and they never got comfortable. Very disappointed.

Ordered these for my grandmother, who uses a wheelchair and needs comfy, sturdy shoes for transferring in/out of the chair. These WW928v3 (shoebox says WW928HW3) New Balance shoes had adequate width (double wide) and were the easiest of the various brands and styles we tried for putting on and taking off the shoes. She also likes the style. :) I noticed some of the other shoes we tried had some stiff, rough edges at the base of the tongue inside the shoe. These are all nice and smooth inside.

Amazing! The most comfortable walking shoes I've owned. I wear a narrow, very hard to find, and these fit perfectly. Great support - not only the arch support but the all around support. I feel very secure in them. I've worn another expensive brand for years and when they stopped making my favorite style, I started looking around for a replacement. I tried different styles of New Balance and actually own another style that I like but I really wanted the hook and loop closing and more support. Love these and highly recommend.

These shoes felt great and they were true to size. They were easy to put on and take off I liked them, but my daughter asked me to return them. She said they looked like an old lady on me and made me promise never to wear them!

So uncomfortable. The leather is hard as a rock, more like hard plastic than quality leather. The heel is huge and my foot slips. Tightening the velcro straps does not help. I needed a supportive shoe. It's got a good, motion control sole and construction. But that does me no good if the shoe only causes more pain because of the horrible fit and the stiff, cheap leather. For $160 I expect quality leather and comfort. This shoe has neither. New Balance quality has really gone down, along with their reputation for good, supportive shoes and concern for foot health.

This is my 3rd pair of New Balance 928 shoes over a period of several years. They are always a perfect fit, and totally comfortable from the first day I put them on my feet. I would buy any other Walking shoe. I just wish I could get black in my size: 8 . 2A narrow. Thank you so much for these shoes!

Size and fit were fine. However, I felt like an elderly person with foot problems (which I am). I just don’t want to wear shoes that announce it to the world. Not the most attractive look one can get in a tennis shoe. I returned them since the comfort did not outweigh the ugly.

Right shoe has a missing grommet at the opening for the hook-and-loop strap. The shoe should not have left the factory in that condition. I had ordered shoes in this size and style previously, received this particular pair, and reported them defective when I sent them back. I re-ordered, and the exact same defective pair arrived, complete with my little note about the problem. Please notify inspector or quality control. I tried them on again to see if it would be worthwhile to order this size and style (again!), but decided the collar/ankle area was too stiff, and the tongue was a bit rough at the attachment point.

Leather is hard and stiff. Very uncomfortable. Heel is wide and slips.

Very uncomfortable. Leather quality is cheap, more like hard plastic. Heel is wide and foot slips. Padding around ankle is hard and presses on tendon.

I read all the reviews, thought this might work out and it did! I have very narrow, flat feet and have always had to purchase tennis shoes that tie. Usually the ties are so long, I replace with shorter ones, but have never bought narrow tennis shoes before. Having shoulder surgery in a month and will not be able to use my right arm for 6 to 8 weeks. Had to find a pair of tennis shoes that I could put on with one hand and obviously ties would not work. These are really comfortable shoes, right out of the box! I purchased an 8 Narrow, and my toes do not touch the end. I usually wear a 7.5 so going longer was appropriate as was suggested by other reviewers. I had read that the Velcro wasn't quite long enough. That is true. There should have been more on the shoe itself since the strap is left hanging. I will cut off some of the extra strap and hem the ends. I also appreciate the roominess in the toe box too. Would still recommend,

Very comfortable shoe with good support and grip.

These shoes are stylish and comfortable. I love them and will order themin black too.