Customer Reviews New Balance WW928v3
Write A ReviewRating Summmary:
2136
2,136 total reviews
Review Breakdown:
60%5Rated 5 stars out of 5
16%4Rated 4 stars out of 5
11%3Rated 3 stars out of 5
5%2Rated 2 stars out of 5
7%1Rated 1 star out of 5
Customer Fit Survey:
76%"Felt true to size"
79%"Felt true to width"
73%"Moderate arch support"
Additional Reviews
Sort by:
Overall2Rated 2 stars out of 5
Reviewed at New Balance
Shortages of almost every product in this country. I desperately need these to be available. Have worn blue suede for many years now. Only shoe that works for me. Quality in question? Disapointing.
Kathie,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
I ordered these shoes with an idea of theor look and was disappointed from the beginning. The write up about them said they are grey: they are bone color, not gray at all.
I ordered the size that should have fit but didn't. They were too narrow.
I know they are well made, because NB shoes are-- but they didn't work for me, and I had to return them.
Marty,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
They hurt my feet and have lumps in the shoes that put pressure on areas of my feet that need otherwise. I bought these on the recommendation of my podiatrist. I use them for walks outside.
Ronny,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
I have worn New Balance shoes for over 25 years, and am deeply disappointed that this pair--although the exact same size and model as those I purchased in 2020--are slightly larger and therefore, slip!
JGMI,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance CA EN
I returned these shoes, 928V3, and ordered the 626K2, which are a much better fit for my feet. I have been wearing these for a few years and it was not wise to try something a bit different.
Gramma D,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
I had to go down a size, they have an enormous toe box and a very hard heel. I am going to have to buy inserts in order to wear them. The outside strip of 'leather' cuts right across the big toe joint.
Not thrilled.
L,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
The shoe didn't have the heel lift I need. Very uncomfortable for my feet
Lil B,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
Usually I order shoe # 1540 v2 but this is no longer available in my size.
This shoe runs very narrow will not be ordering again.
Monk,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
I don't know what is the deal they never hurt before. Last time the same thing happened to me. They are the only shoe that helps me, but when I first open them up it hurts for awhile. I love them after that. I have been wearing them for 20 years! thank you New Balance.
Jamie
sweetchik@mac.com
LoveWhiteTennie,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Runs NarrowRuns Wide
Poor SupportGreat Support
Real leather and almost paid full price but I couldn't be happier. These shoes are truly worth the investment. I checked what shoes would fit my supportive needs and the New Balance store assistant was spot on model to recommend. I followed his advice and purchased my first pair with the store and re-ordered all additional pairs online. Make sure you know what your buying and check with a knowledgeable professional to make sure all features have been considered. They may show a new feature which may benefit you.
I'd also recommend:
None!
Lisa, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
This is my 4th pair and 2nd pair of 928v3. After 15 hrs on this pair, i apparently damaged my upper ankle and couldn't put weight on foot for days. I accepted blame and figured i pushed too hard on break in. I have tried to walk in these shoes but my feet ache and the right shoe pops with every step. I can't wear them anymore. I am back in an old pair of nb until i decide what i am going to do.
Reveret,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Runs 1/2 size smaller in length and very narrow in toe box. I ordered 1/2 size up and Wide, rather than my usual B width. They fit fine, comfortable, and have great support throughout the sole of the shoe. The problem for me though is that the huge amount of thick padding inside around the ankle put pressure on the side and back of my foot and it really hurt. I have Insertional Achilles Tendonitis and that thick, firm padding inside was so painful. I had to take them off immediately. I'll have to send them back and stick with the most comfortable shoes for my condition, New Balance 990v5. Just one more thing -- the 928v3 in the gray/tan color that I ordered looked too orthopedic on my feet. Maybe the Navy Suede color would look less like orthopedic shoes, if you're going to order these. I'm not young, but I don't want shoes that make me look older than I am!
I'd also recommend:
New Balance 990v5
Donna, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style2Rated 2 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Stiff body of shoe makes them feel clunky, unfashionable, and uncomfortable.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
I wish you make extra extra extra wide shoes for people who have bunions on their feet and instead of leather cloth material or mesh would be perfect. Thank you
L,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
With New Balance, I once wore an 8.5 AA (narrow heel); but NB 928 v3 start with "B" (sometimes called "Medium" or "Normal" or "Narrow" now); so that's what I ordered in this highly touted, cushioned walking shoe, an 8.5 B. But, venerable as I've become, my heels slipped. Also, to my shock, the "B" was too narrow in the middle, squeezing the bones on the sides of my feet; and neither thick nor thin socks changed that. The other brand/style in the same Zappos' order were an immediate fit, so I returned these NBs. It can't be because they're made in Vietnam: I have a Vietnamese-made NB "Fresh Foam" 8.5 B, bought in 2021 which I wear with thin running socks: fine for inside. My NB 1260 v2, purchased in 2018 are 8.5 2A (AA)/USA-made as are the "retired-to-yard-work" NB 565's, both of which still fit depending upon sock gauge. Cushioned walking styles are different from those of cushioned running ones. I'm very glad that Zappos has free shipping/free returns to assist in the reassessment I clearly must make!
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
Purchased this particular tennis shoe for walking and the fact that I have flat feet. Was very uncomfortable and the size seemed not true to form; which is odd as I have the same tennis shoe in white and it is perfect.
Jo-Jo,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
Hey! My wife uses these shoes at the postal service, and while they're nice and comfy, they've ruined three pairs of white socks because they bled black dye within the first week.
Meeko,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
The padding on the back of the right foot heel collar/heel counter is more delicate than I was expecting and is broken after only a week. I was careless and put on my shoes a couple of times without loosening the laces enough all the way. All the padding got smushed down beneath the fabric lining and it never bounced back. So now the collar is too loose and the back is gappy. The left shoe is still okay.
Yiliw,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance CA EN
Nice shoes, but I had to return them. Really too big ! Almost an each in front of my big toe ! I already wear a New Balance Hard Court tennis shoe, size 10,5 Wide, and ordered the same size for the Suede 928v3, but it was way too long and too wide. A bit annoying that the size from a model to another has not the same fit. Otherwise, thanks to New Balance to produce shoes that fit difficult feet !
Madeleine,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
This pair of shoes felt rather stiff and bulky. It looked a bit clumsy on my foot. There was plenty of support and the wider width was fine. Unfortunately, I have to return them because every time I tried them on, my right big toe went numb. I tried them on with and without the insole and found that the footbed was not flat. It seemed to go down where the big toe would sit. Too bad. Must be a flaw in the manufacturing of this pair of shoes.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
I relied on the reviews for this shoe and thought it would be a good option, but it's very stiff, not stylish and actually hurts my left foot (probably should have gotten a wider width). I am in the process of stretching the left show and will wear them again to see if the leather loosens a bit. I hope it improves with time because they were pricey .
JW,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
When I called to ask about this shoe, I was told it was made in America. When it arrived, I saw that it was not. As for the shoes, they are fine albeit a little tight. Hopefully, they stretch out some.
Nin,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
Received the shoes on 8/11. They were beautiful, but as soon as I saw them, I noticed they were not my size. The box had the correct size, but inside was another thing. It was the size for the UK, not USA. I returned it within 10 minutes of receiving it. They received it on 8/13. I had to wait 10 more business days until the credit card showed it was received, Frustrating, as I had hoped to purchase a replacement immediately.
I called customer service. They were great! Plan to purchase another pair after the credit card company removes the charge.
I finally received notification that the return was processed. I will order another pair after I see the return is finalized on the statement, and hope the size is correct this time.
Dot,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
I returned the shoes as they did not feel as comfortable as my new 928v2 suede shoes. The left shoe on the outside of my foot just before the toes (no, I do not have bunions) hurt me. In addition I do not like the color. I will try to find a pair of 928v2 in white leather and hope that works.
I am not sure about the overall fit.
Bubie,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
The shoelaces were too short. I wanted to be able to use all the eyelets to lace up my shoes. I called customer service to complain about it, but they were no help whatsoever. The customer service representative said that all I could do was to order longer shoelaces and pay for them myself. I thought that was ridiculous considering the high price of these shoes.
Okay,
0 found this review helpful.
