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Customer Reviews The North Face Gotham Jacket II

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Rating Summmary:

1,208 total reviews

Review Breakdown:

80%5Rated 5 stars out of 5

13%4Rated 4 stars out of 5

4%3Rated 3 stars out of 5

2%2Rated 2 stars out of 5

2%1Rated 1 star out of 5

Customer Fit Survey:

80%"Felt true to size"

100%"Felt true to width"

100%"Moderate arch support"

Additional Reviews

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Overall2Rated 2 stars out of 5
Comfort5Rated 5 stars out of 5
Style2Rated 2 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
I purchased this jacket in a size small because I like my jackets a little bigger. It was too big. I exchanged it for a size x-small but just didn't like where the jacket hit-around my bottom. When I would sit down, in both sizes of the jacket, it would bunch up on the top. So, unfortunately, the jacket just didn't work for me. I loved the color and the style but I'm 5'2 and really need something shorter that fits more at my hips. Bummed. I wish Northface would carry petite sizes.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort3Rated 3 stars out of 5
Style2Rated 2 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
The hood is what ruins this jacket. Poor design. Didn’t have an issue with the sleeve length. 5’2” 120 lb need small. Returned because the zipper in the pocket was coming undone and the hood was silly.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
Bought as a gift for my grand daughter. She usually wears a small, was way too small. Then when I went to reorder a larger size OUT OF STOCK! Would warn customers it runs small.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
Warm jacket and the color was beautiful but I had to return it because the fur wasn't even attached to the hood so every time I put on the hood, the fur flopped forward!
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
As soon as I took this coat out of the bag I could tell it wasn't good quality. It feels so cheap as if it were a $30 coat. Im definitely disappointed in the quality fir the price I spent on it. The zipper also does not slide easily. This jacket should be priced around 100 at the most and that is being nice. Style is cute but not sure it will keep me warm or last long.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
Got this jacket in red and loved it but almost immediately it started leaking feathers and now, after 2 years it's useless. It's a beautiful jacket to begin with and for the first year I was very happy but at this price I expect more.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
While the jacket itself is warm and lightweight, the online pictures are misleading. I ordered the black and in person the jacket had an ugly print inside that is not shown on the website. There is also gold on the outside that is not shown online. The pictures online show the black jacket with a plain black interior and white lettering.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
order a size bigger than you wear.There sizes are different.I ordered a meduim but it feels like a small.Good thing im little
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
Bought the jacket from the Northface store in my area and from the very start feathers came out through the lining. My clothes are always covered in them!
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
This coat was great until it needed to be washed. I machine washed it on delicate like it said and all of the filling balled up inside.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
Been looking for a quality down jacket for an upcoming trip to Japan, where we'll be doing lots of walking in ~32F weather. I'm disappointed in the fit: at 5'3'' 100lbs & 32A, I have a boyish frame and am pretty petite; yet the XS is still tight around the chest and cut very narrow on the shoulders. It's not uncomfortably tight, but the narrow cut on the shoulders (coupled with too-long/too-loose sleeves) results in an unflattering look -- I also got it in TNF grey so felt like a chimp in it w/ long, dangling arms (no joke). I also wish that the faux fur lined the entire hood instead of ending about 2 inches out. The cinched waist also sits a little high; when I sit w/ the jacket zipped, the bottom portion bulges out. The jacket is lightweight though and quite warm. I just think it would work best on someone with a slightly bigger frame so that it's hugging your curves rather than dictating your shape.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
Not sure how I feel about this....I bought this at another store in raspberry pink color. First time wearing it I wore it two hours, just shopping in the city nothing great. It accidentally fell on the floor of a restaurant, spent 2min tops on the floor and of course grease and gunk everywhere. Granted it was my fault but something so normal causes so much damage? For the price I think it should be a little more durable to the elements. I am washing it for the 3rd time now, fingers crossed it came clean. I just don't think it's worth the price, I think my old navy jacket would have held up to what happened way better. I wouldn't spend that kind of money again and wish I never bought it, I can't imagine what it wil look like once winters over.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
I was so excited when this coat arrived in the mail. I put it on and was immediately in love. It looked so great! The heather gray matched the picture on the website. That's always a concern of mine. However, I wore the coat in 15 degree weather last night and did not feel the coat was warm enough. I had a thick sweater underneath the coat as well as a scarf. It's warm enough in the sun, and maybe in about 30 degree weather, but you'll need to layer up a lot more for any temperature lower than that. I was really hoping for more warmth, but my last coat from Marmot was way warmer. But definitely not as cute as this one. :) One more note, my neck is a little bit shorter than average, and my makeup tends to rub off on the collar. It's difficult to clean out.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
Was so excited to receive this coat for Christmas.We decided to wash it for the first time in cold water and washing machine came out with black circles all over it.. hung to dry look worse as it dried think of was defective I guess..now I'm without a coat because I'm in the process of moving.extra coats are in storage so not happy..
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
I had to wash the coat. Just wash on gentle. It shrunk so bad that I that my younger daughter can't even wear it.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
I bought this jacket for my wife and she just use it one time and the down leakage is really noticeable and makes the jacket feels cheap. I wish they keep the materials of the jacket same as for Men's style with thick shell in outer to minimize down leakage.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Made small, but was beautiful just as pictured.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Verified Purchase
Jacket is nice and very comfortable but when we got it, it felt like it's from Goodwill: without the brand tag and with dirty spots.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
I ordered a L and it looks like it is made for a little girl I can only imagine what the M looks like maybe for a toddler runs small had to return I suggest you go two sizes up if you XL order XXL
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
I was excited for this coat but ended up returning it. I didn't like the way it looked on. There was some weird cinching on the sides that I couldn't see in the picture and it was really cheap looking/feeling for North Face.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
leaking feathers everywhere
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
I'm upset, I just got this as a Birthday present just 2 weeks ago. I needed to wash it, because I got something on it. Followed the instructions on the tag, on delicate and warm and dried on low and there are marks all over the jacket like oil marks, and the feathers are clumped! This is ridiculous!!! I love my North Face and many coats, but after this I am upset!!! This was a gift and it's ruined! I don't want to wash it again and mess it up even more, so now what??? I would not recommend this jacket! You could never wash it.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
It was a beautifull jack and I love that it was warm and light weight. From the first day it started leaking feathers everywhere. I thought that many after the first wash it would stop but no it got worse. I expected more for the pri e and sence its northface. Very disappointed
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
I loved this coat until I washed it. After two months of wearing it I decided it wash it. I followed the instructions to wash by itself, delicate, warm. I took it out of the wash and the coat is completely ruined. The feathers became lumped together to the point of no return. Super disappointed that North Face would put out a product like this!
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
For the money I spent on this I was expecting so much nicer of a product. It's a lot thinner than I expected and not as warm as they advertise. The fur on the coat is extremely thin and was advertised as a light color but it came all black so it looked even worse. I am super disappointed. This brand is too expensive to be this cheaply made.
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0 found this review helpful.

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