Customer Reviews SAS Journey

the only complaint I have is I order a 8.5 and I was sent a size 8? I am going to see how they feel, otherwise they will be going back.

This is a really nice sneaker, with a rounded toe box that I thought would be great for my wide-ish foot. Unfortunately, the height of the toe box isn’t sufficient for my big toe, which presses a little bit onto the top of the inside of the sneaker. I will be returning them.

I ordered these for my husband, who wears size 13 EEE in dress shoes. It is difficult to find well-fitting sneakers in his size. He has been wearing Asics Gel Kayanos in 14 - 4E, and he likes them a lot. However, Asics has his size now only in white. So, we ordered these - he likes the all black leather look. His feet are large, but these made them look like clown feet- they are very large and clunky looking. He also said they were uncomfortable. Even more than that, each shoe weighs 1 lb.! That would have been very hard on his back after a day wearing them. We also ordered a pair of the Journey Mesh in blue - but the issues were the same. We returned both pairs. Thank you Zappos for making this so easy. I never buy shoes in any other place.

Really liked this shoe at first. Like the fact it is made in USA so was willing to pay $200 for a pair. 6 months in and the sole is coming off. Cannot recommend this shoe! Who do I contact to send these back?

I am 71 years old, I have been wearing SAS shoes for over thirty years, several models. When I saw the Journey II I instantly became nervous. I've seen my fair share of "new and improved" over the years. I couldn't find a pair in my size, SAS sent me the new Journey II. I received them in January '21 to replace my old Journey received January 2017. The new shoe has been a failure in every regard. In fact, hurt my feet. Contact with SAS is "too bad." This morning I pulled a pair of ten year old Time Out shoes out of the box. Rarely worn, dress casual. Pulled the insole out and saw that it is a far superior product to what was installed in my shoes, and I bought an extra pair because they are the cat's meow, right? Wrong. The footbed, the insole and my feet are ruined. I put on the ten year old Time Out's and I have no pain. I live in Ecuador, the shoes, insoles and shipped cost me $330. I only justify the expense by the time they last. Less than 8 months and these are headed for the trash. They will not even be rotated to yard shoes, the 4 1/2 year old shoes that look like crap and have the original insoles, are more comfortable. Another example of having a good product, one of SAS best sellers, and trashing it for 2% higher profit. Never again.