Just Dropped
The latest styles from Brooks, On & more. 
Shop Now

Customer Reviews New Balance Fresh Foam Cruz v1

Write A Review

Rating Summmary:

718 total reviews

Review Breakdown:

63%5Rated 5 stars out of 5

15%4Rated 4 stars out of 5

9%3Rated 3 stars out of 5

5%2Rated 2 stars out of 5

7%1Rated 1 star out of 5

Customer Fit Survey:

52%"Felt true to size"

89%"Felt true to width"

81%"Moderate arch support"

Additional Reviews

Sort by:
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The color is why I ordered the shoes! They're very stylish and pretty light weight. However, my feet just cannot get comfortable......:-( Had to send them back....
,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Following other buyers' advice, I got these half a size up from the usual 11 2E that I wear for my NB 990s. The fit was fine and these seemed to be pretty comfortable shoes for walking around. But when I inserted my orthotic insoles, which lifted my heel up slightly more than the included low profile insole, the lack of a firm heel counter allowed my heel to slip off the sole when moving laterally. So I had to return these.
,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
These shoes look awesome in person and go well with the majority of my outfits! I have flat feet and have been struggling to find a pair of well supported shoes that also look nice and trendy at the time. This is super difficult to search for if you've never experienced ankle tendonitis and plantar fasciitis at the same time. I was so glad to find these and realize how comfortable they are. It absorbs the shock of walking very well and is fits well to provide stability. The only downside for me is that the original insoles of the shoes do not provide any real support. I replaced them with a pair of super arch support insoles to give me that extra support i need.
,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
These are very comfy and stylish! I get lots of compliments on them. I do wish they had arch support - I'll probably buy a pair of insoles for these. Overall, very comfy shoe!
,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
These shows are just as great in person as online! Bought one in all colors because I couldn't choose just one.
,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Very stylish but they hugged my ankles too tightly and there was no adjustment for a better fit there. It's a sock shoe. Plenty of room in the toe box plus my arched orthotics fit nicely after removing the stock inner sole padding. Maybe someone who has owned these for a few weeks can let us know if the ankle expands much after use.
,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I ordered the copper rose color and the color is absolutely beautiful! And unique! I ordered a 9M and they are too snug so I am returning them and ordering the 9W. I have had several pairs of NB shoes over the years and sometimes medium width fits and sometimes I need to order wide width. The arch support is there but not as pronounced as I'd like. However, the color is so incredibly beautiful (so happy for a change from the standard colors) that I'll just change the insert if necessary. Lastly, the shoe was a little difficult to put on in the heel area. I guess that is part of the design since there is a loop at the heel but just different for me.
,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Fit perfectly! Wear them for waitressing while on my feet for 8+ hours at a time.
,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
fits true to size 8. Just don't know what to do with laces which I did not expect with shoe??
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at New Balance
I have a narrow foot and even for me the arch area of the sole is shaped oddly and there isn't enough support along the inner edge of the sole causing my foot to lean inwards causing discomfort. Won't be buying again.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at New Balance
The description says "black and sea salt" apparently that means "hunter green". I wear lots of black and blue, not green. I def would have chose another color if I was purchasing in a retail store as these have only a bit of black on the leather material and the rest is green.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at New Balance
I have bought these before in person in the color black. They were the most comfortable shoes I've ever worn. Well I ordered them online this time but for some reason the black pair came with a blue hue to it. Needed black so I had to return them.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at New Balance
These look great and feel pretty good, but I needed a 4E width option for a perfect fit. I can still wear them casually but not great for active use.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at New Balance
Returned,too narrow. Looked and felt good otherwise.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at New Balance
Shoes are great but the "black" color is not black, it's dark green.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at New Balance
I really like the looks of these shoes. The insoles were very thin and uncomfortable. I had to buy new insoles which I was not expecting when buying from New Balance and their reputation of comfortable shoes.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at New Balance
Too narrow had to return. They look nice and had a good cushion.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at New Balance
Pretty cool looking pair of shoes but unfortunately they run narrow. I got the wide and they were still narrow.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at New Balance
Weird but my reissue's were smaller than my original Fresh Foam Cruz's that I loved. My full length orthotics fit perfectly into my og Cruz' but were crumpled up in the toe box of the reissue's. Did NB change the sole mold or maybe send me 13's labeled as 14's? I don't know but it was weird.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at New Balance
The wide size is too narrow to be called wide for most men!
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at New Balance
I liked the original Fresh Foam Cruz better. Fit and color were better to my taste.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at New Balance
They're comfortable for daily use at work, but the back portion of the shoe has virtually no structure. If you push down on it, it'll lay flat as a pancake. Would I buy again? If it was on sale.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at New Balance
Loved the idea of a slip on athletic shoe and these are stylish and comfortable once they are on your feet. Unfortunately getting them on is very difficult because the entrance is small and the elastic very strong. Especially difficult with an athletic sock on. Sorry, had to send them back.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at New Balance
For 40 years I have bought NB shoes, court, cross training and casual. They used to come in 3e, 3E and 4E sizes. Now NB seems to have gone to just 'W' for wide feet like mine. I am afraid unless 2E sizes are again available, I won't find a pair that fits me. The last pair that I returned was too narrow for my feet. In addition NB seems to credit my card too many days after they have received the returned item
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at New Balance
The shoes are too narrow, I return and re-order other shoes that have width wide,
,
0 found this review helpful.

Join Our Email List

Never miss out on latest drops & sales—plus, new subscribers get 10% off.*

*One code per email address.