Customer Reviews Outdoor Research Swift Cap

You changed the fit and design. No good. Feel mislead

I really like the comfort and fit of this hat but the bill was sewn on crooked. I noticed other reviewers making the same comment. I've been buying OR products for years and have always been happy with the quality but my last two purchases tell a different story. Not sure what's going on with OR quality control but the last two products I have purchased have had defects.

There is a manufacturing error with my hat and the bill (color: Loden) is very uneven. I should have read the other reviews here that note the same problem. Furthermore, the one size fits all sizing makes the fit on this cap worse than the similar Sunrunner cap. I also should have read the website that items cannot be returned without the original tags attached. There was no such instruction on the packing slip. Now I'm stuck with an unwearable cap. :(

White swift cap fits nicely. Green swift cap exactly the same, except for color constructed horribly/too small as well.

Used to be a great hat but recently changed design. I recently (may 2016) bought 3 hats on line and all had a deformed bill, one side of the bill is longer and dips down much farther than the other side. Don't know if they're going for the gangsta look or just bad chinese quality control but it's maddening.