Customer Reviews Ariat Sport Herdsman

The worst customer service out there. Can't answer a simple question about my exchange and is impossible to get a hold of. I would give Ariat 0/5 stars if I could.

Already blew apart at the seam on the toe and sole, 2 weeks, ariat has definitely gone down hill

Tried to make a purchase several times , disappointed

Bought a pair of these and returned them because they were too big. It's been almost 3 weeks and I have not received my refund for the return. Can't get ahold of anyone in customer service. Was on hold for an hour the first time, then they answered, told me they'd be with me shortly, and immediately hung up on me. I like the boots but the customer service is terrible, I just want my money back.

I ordered these twice and received a notice they were out of stock a couple of days later. The order site should not show them available if out of stock. I cannot review something I didn't receive.

I received the wrong and have lots of trouble to contact customer service

I recently purchased a pair of these boots as a military member in the states going overseas without any time to wear them. I arrive in Europe to find out the boots give me a searing pain in my right sole, and take out the insole to find my brand new boots I purchased two weeks ago are completely defective. Large swollen leather bumps found in the stitching of my right shoe (not left) make them unwearable with severe pain. Out of the states I feel like I'm out of money and out of a pair of wearable boots due to the craftsmanship.

The boots were narrow and we're extremely uncomfortable. I tried calling customer service on multiple occasions but was on hold for over an hour several times. I need to return / exchange.

I have worn only Ariat's for 12 years. I wore these boots for 3 days and couldn't walk for a week after. It puts too much pressure on the rear portion of the arch, and must have caused a deep bruise. Threw them away.