Customer Reviews UGG Classic
Write A ReviewRating Summmary:
8097
8,097 total reviews
Review Breakdown:
78%5Rated 5 stars out of 5
11%4Rated 4 stars out of 5
4%3Rated 3 stars out of 5
2%2Rated 2 stars out of 5
5%1Rated 1 star out of 5
Customer Fit Survey:
77%"Felt true to size"
92%"Felt true to width"
71%"Moderate arch support"
Additional Reviews
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Overall1Rated 1 star out of 5
Reviewed at UGG US
I don't like that these shoes have a white looking residue on both shoes. I did an exchange and the new ones have the white residue in a different area of both shoes. So I guess it's the suede material on the black shoes. I don't like that at all, I'm contemplating sending back for a refund.
Chaz B,
1 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
This is the second time I'm trying to buy a pair of uggs online and it's the second time I'm getting delivered damaged shoes. The shipping box and the ugh box are fine, but the shoes are scratched up and looking dirty. UGG need to step up their quality control. Or if they can't offer the same quality shoes for online shopping then they shouldn't offer it. Returning this pair and never getting anything from ugg again.
A.,
1 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
The suede is very discolored and this seems to be a regular occurrence on all the boots.
Don't B,
1 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
My black boots arrived and you could see the opaque black, I thought it was normal and now they are white on the front and black on the back, I totally don't know what to do Ugg.
I ordered them on November 24, 2024 and I have only used them a couple of times and now they look old.My black boots arrived and you could see the opaque black, I thought it was normal and now they are white on the front and black on the back, I totally don't know what to do Ugg.
I ordered them on November 24, 2024 and I have only used them a couple of times and now they look old.
UGG
Itzel W,
1 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
Just don't buy the Antilope color. Doesn't look anything like the picture and customer service is not great. Will never purchase here again. Had to give a 1 star but in reality, it's a BIG FAT 0
K,
1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Unofrtunatley, I couldn't even get these show on my foot because the entry was so narrow so I can't comment on how they fit. Returning.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
not able to get a foot in it - too narrow at the top - not recommended for anyone with a high arch
Anonymous, Zappos Customer,
1 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
Since Ugg has decided to make their boots uncomfortably TIGHT & NARROW over the past few years Why not sell WIDE WIDTH BOOTS??
Koolaburra (Uggs middle class artificial cousin) sells Wide Widths and they're always sold out!!
17uggs,
1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style2Rated 2 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I couldn’t get my feet in either boot. The opening is way too small. The opening was comical.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Size was to small, my fault, didnt really like the navy look
I'd also recommend:
Am very pleased with zappo company l made a few mistake when l placed my order.
Ana, Zappos Customer,
1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I'm not sure what happened with these but they are not the ugg quality I expect. The toe box is flimsy and very wrinkled
Kaile, Zappos Customer,
1 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
I love Ugg, but this boot is not made like my older Uggs. The material is really flimsy which made me sad. I hope that they start making the boots how they use to make it or at least start charging way less because the quality is not the same.
AZ,
1 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
the back pull on loop and the ugg tag on the right bug is way off center, I believe I received a pair of factory 2nds , unfortunately I did not notice this until about 1 month of use. I have been wearing hugs for 45 years now and never have received a pair like this.
Arizona M,
1 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
My old Uggs finally needed replacing after years of maintaining them. I bought a few new pairs to try and see which I liked best. I knew right away they felt different. They are definitely cheaper then they used to be, even the lining. Feels like a blend. Returning all the pairs and looking elsewhere for a daily comfort boot that will last and is worth the money. Sad that even ugg has turned into fast fashion. Release and artisan line so those of us who want quality can get a product that will last years. Oh and as always, size down a full size.
EarlyAughtsUggLuver,
1 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
So I bought these a while back and I loved them. Recently I noticed the stitching is coming undone in the back. If boots are going to be expensive I would expect them to be good quality. I have a pair of Uggs from years ago when the quality was better and they're still intact. Everything is becoming cheaper for more money.
Fed U,
1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style2Rated 2 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have two pair of UGG boots that lasted 5+years that i wore occaisionally. Now that I'm retired and wearing casual more, decided to buy the mini shorter boot. I compared it to the older Ugg - footprint is exactly the same however, as a previous customer mentioned in the reviews (which I should have believed) , the top is so narrow i can't get my foot in them! Crazy! I was so looking forward to this shoe/bootie. I will be returning them.
Irene, Zappos Customer,
1 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
I have owned many pairs of Ugg's over the years and never in my life had a pair that is this slick. On every surface they slip and slide around. Don't even think of going on snow with these, they will slide out from under you within seconds. I have fallen twice in the last week wearing these boots. I am so disappointed that I now have a glorified pair of slippers.
Chelsea,
1 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
I am an UGG fanatic but this classic boot is not for me. I have such a hard time trying to put these boots on even though I ordered a size up. The opening to enter my foot was to narrow and it was a struggle to get them on. I will be exchanging for a different style.
NayaFace,
1 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG US
I can't wear these gigantic boots. After tripping multiple times I put them on the shelf and I guess I'm out of the money I spent. They are entirely TOO big. I can't even wall up the stairs without tripping. Not sure why mine are sooo big seeing that I buy Ugg's every year. Very disappointed!
JewelsJewelz,
1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I could not get my feet in them!!! The opening is really narrow:(
Anonymous, Zappos Customer,
1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I really cannot give an objective review because I could not get the boots on.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at UGG US
I luv my items no complaints got what i ordered
Lisa,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at UGG US
Always fantastic quality, also love the color! Wore my last pair every day, all winter!
Linda,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at UGG US
I wear my UGGs when it's really cold in the winter time. I am almost always cold, even inside working, and these boots help keep me warmer. I still have a pair of UGG classics I bought about 15 years ago. They are pretty worn, but I still use them as slippers
Marcia,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at UGG US
I love these boots. I have several pairs of Uggs in different styles these are my first pair in the Classic Mini. They are just as comfortable as all my others.
Theresa,
0 found this review helpful.