Customer Reviews UGG Classic Mini II

The opening of these boots/slippers was so small I feared I would rip the pull tab on the back of the ankle just, trying get them on, and I have narrow feet. The wool on the inside around the ankles was like a gentle, scrub brush, and not like the soft fleece lining from my old UGGs. I also was trying to buy a product that wasn't made in China and these were. The size was right if I could've gotten my feet in them with more ease..

I always buy the same size and it fits snug . With this purchase I feel like I could have sized down .

I ordered these for Xmas received them in red and can't get In them all my other boots are short classic or Bailey bow I order my size 8 they fit perfectly I ordered the mini short I can get in the opening why is that I love my uggs but I have to take theses back I hate it a waste of time and money

I really loved these boots, but they ended up disappointing me. I am a size 7 in UGG boots and ordered this size. The boot itself fits great, but the hole to get your foot into is too tight. I needed to pull on the loop to put the shoes on. This ended up tearing on one of the boots and all the fur was coming out after a few months of wearing. I sized up in hopes of it helping my issue of getting my foot into the boot, but they are now too big. They need to make half sizes, make the opening larger, and use better material so that they do not rip. The quality is just not what it used to be.

I never write reviews (much less contact customer service) but this time I had to. I've purchased this boot many times over the years, usually one pair every two years or so, so I would consider myself a long time customer. This time, as soon as I took the boots out of the box, the quality was noticeably different. The fur on both the inside ankle portion of the boot as well as the foot bed is much less plush. The texture of the fur is different as well, feeling much thinner and less full overall. Unfortunately, the reduction in fur is so significant in my particular pair that the boot is actually uncomfortable to walk in and the foot bed feels hard underneath my heel. If you've ever worn a brand new pair of Uggs, you'd know the first time out of the box they usually feel like walking on a cloud! I contacted customer service and was told I could "send the pair in to have them evaluated under warranty" and that if they were deemed "defective" I would receive a refund? I just purchased them less than 30 days ago. They've never been worn outside. I'm very disappointed in the apparent change in boot quality and customer care. I definitely won't buy another pair from the Ugg website, I would prefer to take a look at them in store if I choose to try again.

I never write reviews (much less contact customer service) but this time I had to. I've purchased this boot many times over the years, usually one pair every two years or so, so I would consider myself a long time customer. This time, as soon as I took the boots out of the box, the quality was noticeably different. The fur on both the inside ankle portion of the boot as well as the foot bed is much less plush. The texture of the fur is different as well, feeling much thinner and less full overall. Unfortunately, the reduction in fur is so significant in my particular pair that the boot is actually uncomfortable to walk in and the foot bed feels hard underneath my heel. If you've ever worn a brand new pair of Uggs, you'd know the first time out of the box they usually feel like walking on a cloud! I contacted customer service and was told I could ""send the pair in to have them evaluated under warranty"" and that if they were deemed ""defective"" I would receive a refund? I just purchased them less than 30 days ago. They've never been worn outside. I'm very disappointed in the apparent change in boot quality and customer care. I definitely won't buy another pair from the Ugg website, I would prefer to take a look at them in store if I choose to try again.

Disappointed in quality and overpriced. Will be switching to a different brand.

I ordered Smoke Plume and when it arrived the color looked nothing like it did on the website. There are no hints of brown in it and it looks mostly grey-ish/green. Will be having to return

I bough the exact same pair of Uggs in the same color about 3 years ago, and they are my favorite and have held up so well. I decided to get my mom a pair, but when they arrived there was a noticeable difference in the quality of the boots. They are just not made the same way anymore - flimsy and not worth the price tag at this point. So sad

Extremely disappointed that these are a light grey instead of what was advertised. There is NO hint of brown at all!! Still comfortable, as always. Definitely returning.

Very difficult to clean. I can see all water drops of the boots. All snow stain hard to be removed. Stiches/sewing easy to broke.

I haven't bought a new pair of Ugg's for 6yrs. I've bought kookaburra bear paw and pre loved uggs. I live in a cold climate and knew my Ugg's had kept my feet warmer than anything else. So I bought a new pair for my birthday. Should have read the details because they are no longer made with sheepskin. The fur is not warm at all and no where as thick as it used to be. My feet were cold inside. I compared them to the bear paw and they are basically the same. So I ask with microfiber what am I paying for? I can't justify this price for the quality. Sad

I ordered the smoke plume thinking they'd be a cool brown color with a hint of grey. This was not the case. You may as well should just buy the grey uggs because they are 100% grey. Exchanging for Caribou, hopefully that color online will be similar to the color in person. So disappointed because I love the smoke plume color online.

I've owned countless pairs of Uggs in my lifetime and this was my first disappointment. I'm not sure what was up with the boots I received but they were not plush at all and the quality was just not at the level. I ended up returning them, big bummer!

I ordered the Smoked Plume and they were gray. Very disappointed. Exchanged for a different color. Uggs are super comfortable and I love them just disappointed that the color was not represented correctly. Smoked Plume is definitely a gray color.

Been a chestnut color girl for years. These were my first boots that i got a different color. Slate color; I was expecting what was shown online when purchasing but when in person they are definitely not the green shown online. They are more dark grey. Still cute but not what I thought I ordered.

Like the look but the fur is not the same as they sourced previously. It's kind of sparse and has a " slippery " feel on the feet . Not as warm or dense

Meh. Not the same as older UGGS. Not as comfortable, not as well made.

Last pair I bought faded into almost a grey color when they were very black when first worn them, thought maybe bad dye job? But these are starting got fade as well, look very noticeable when wearing blacks pants as I do at work, thinking may be time to try a different brand for sure. Ugg not good for price you pay

When they arrived I was disappointed because the top part of the boot looked like someone wore them and sent them back and I got the bad end of the stick cause it was shipped to me but overall I still love Uggs

Ordered 7 but got 7/8 Too big and Returned

The boots were flawless as usual but I foolishly used the sizing chart and had to return them because they were too small. The reorder and the return went through perfectly fine. Next time I will get the size I always wear.

There is no give in the ankle of the boot. Exceptionally hard to get on. The boot itself once on is the proper size and fits nicely.

I like the product but will have to return they run entirely to big in both width and length. I am torn on what to do because I believe they only come in whole sizes and not half. Like the quality and I have driving shoes which I love.