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Customer Reviews Columbia Heavenly Omni-Heat

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Rating Summmary:

787 total reviews

Review Breakdown:

63%5Rated 5 stars out of 5

20%4Rated 4 stars out of 5

10%3Rated 3 stars out of 5

3%2Rated 2 stars out of 5

4%1Rated 1 star out of 5

Customer Fit Survey:

41%"Felt a half size smaller"

78%"Felt true to width"

85%"Moderate arch support"

Additional Reviews

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Overall1Rated 1 star out of 5
Reviewed at Columbia
Don't get fooled by all these comments from buyers who just got it. I'm not difficult when it comes to boots. Bought these last winter, I was in university and mostly driving all winter long, believing these circumstances would make them last longer. Worst boots ever. I ordered one size bigger, 11. Fits like a small 10 but I thought that they were probably warm and I was totally WRONG. Trying to wear wool socks didn't even fix anything. Humid everyday, 10 to 20 minutes outside my feet were cold (and 5 minutes at -30c). It was worse when it was around -5c outside, they were wet inside. Cheap build, the sole has sagged after a month, even though my feet are not wide and the fabric is just not waterproof at all. They looked horrible after. If you intend to walk in 2 feet high of snow after buying these boots, you are in DEEP trouble. I regret bitterly my purchase, 4 months of winter and I must already get rid of it. Crappy boots and total waste of money.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Columbia
I live in the northeast and invested in these boots because I thought they would be able to stand up to our long, cold, snowy, icy winters. Unfortunately, this was not the case. On my way to work one morning--having only worn the boots for about a month or so; they were still in very good condition--I had to trudge through an unplowed sidewalk with about 4" of snow crusted with a thin layer of ice. The ice pierced the top of the toe box on the right boot, and the resulting hole, though small, obviously means the boot is no longer waterproof at that spot. The company would not cover the boots because it wasn't a manufacturing defect. Perhaps not, but I would have expected the material on a winter boot to be able to withstand typical winter conditions. Something to consider before shelling out good money for a product that didn't even last a season.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These were soft and warm! I wanted them to fit, but they were painfully narrow. I normally wear an 8, ordered an 8.5, and they fit well lengthwise, but the width just compressed my bones together. Ouch! I have never needed a wide shoe before. Had to return :(
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Had to return these because they are uber narrow in the toe area. I don't normally wear wide shoes but in this boot, I would have had to and sadly, they aren't made in wide sizes. Simply going up a size wouldn't have helped, as noted in other reviews, because it wouldn't have helped the narrow-ness in the toe area.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have an older version of this boot which I have loved, but they are wearing out from so much use. I was excited to see that the newer one has a more robust sole and seems warmer. I wear a size 9 and both the 9.5 and 10 were too small. I am not going to bother with the 10.5 because these boots are clearly a mistake on Columbia's part. I think the 10.5 will be too wide since the 10 was already starting to feel wide. Short and wide. Too bad because I've loved the ones I have. But it looks like my next investment in winter boots won't be with Columbia.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
They were cute and promising - but even after going a 1/2 size up to a 9, which I never wear, they were surprisingly small (toe hitting snugly, narrow on foot). Disappointed. I can tell they would otherwise be comfortable and I really like the look of them. Sending them back.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Columbia
I bought a pair of this kind of boots for Christmas gift My wife works in a cold environment with a 45 Farenheit degrees, she was expecting to keep her feet warm and its never happens, because of that I don't recommend those shoes
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I am a solid 6.5 medium. So I ordered a 7 medium per the other reviews. As soon as I put these on, ouch, my feet hurt. The toe box looks wide - but is actually very narrow. I felt like I was getting instant bunions by wearing them - with only tights on. I then put on thick socks just to try it. Nope. I really wanted to like these boots -- but after wearing them inside the house for 10 minutes, I thought, "who am I kidding, these boots hurt." I am not going to go through the back and forth exchange nonsense. Lastly, I didn't find these boots very cute, I thought that they were kind of ugly. I'd rather go buy $30 duck boots from Kohls than deal with these expensive, ill-fitting, and somewhat ugly boots.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
This boot runs incredibly small. I usually wear a 6.5, ordered a 7 and need a 7.5 for sure, possibly an 8.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Hands down this is the weirdest shoe I have ever tried on. First, they run an entire size to small. Second, no arch support. Third, the soul is to narrow, I mean the actual outer soul! I have average to narrow feet and my foot was spilling out either side of the soul! Last chance for Columbia, the low quality and stingy use of ,aterials, add to that their "Omni Heat" is ridiculously ineffective, I completely give up on this brand. Seriously, this company cant make a soul wide enough for the average female foot!?
I'd also recommend:
Keen
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
TOTALLY NOT WATERPROOF! Stepped in a snowy puddle and my foot was drenched and freezing.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I purchased these boots because of the high rating from the reviews. I took their recommendations and order both a 9.5 and 10 (I usually wear 9). I have a narrow foot and these were way too tight. Even in the thinnest socks in both sizes it pinched the top of my foot and ankles. Also, too much arch support that felt out of proportion to where my arch fall. It cut off my circulation just from trying them on. So disappointing as I really liked these boots! They are cute and very warm though. Sending these back and ordered 2 styles of Sorel's. BTW - Zappo's Customer Service is AWESOME!!!
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0 found this review helpful.

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