Customer Reviews New Balance M990V4

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Rating Summmary:

921 total reviews

Review Breakdown:

78%5Rated 5 stars out of 5

11%4Rated 4 stars out of 5

6%3Rated 3 stars out of 5

3%2Rated 2 stars out of 5

3%1Rated 1 star out of 5

Customer Fit Survey:

89%"Felt true to size"

93%"Felt true to width"

71%"Moderate arch support"

Additional Reviews

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Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Overall a Great shoe ! I normally take a Men’s 8 D, but in this shoe I went up a 1/2 as recommended The width runs narrow as I normally take a D width-in this shoe I need a EE
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
NB, the only company that makes a shoe that I can wear all the first day. Thanks
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
I am a amazed at how fast they were delivered. Thanks...
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The build quality, materials and appearance of this pair of shoes is outstanding. The fit is very good but not great. I believe the shoes are true to size, but there was some pressure, initially, on my left big toe. It's improving with wear. Arch support is acceptable. I little more would be great. They are expensive. I got them for a bit less than the price shown, but I wish "Made In USA" wasn't so expensive. I intend to buy another pair in blue.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
Runs SmallRuns Large
Good
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
My son needs form fitting shoes with extra stability control. He also has a wide foot and high instep. This is the only show we've found that works for him. My only complaint would be they are pricy and never go on sale so I spend a ridiculous amount of money on sneakers every year.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style3Rated 3 stars out of 5
Verified Purchase
Runs SmallRuns Large
Not very stylish but who cares when you're only running in them.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
Still too long shoe laces that I have to double knot or walk on the new laces ruining the ends. This has been a problem for years and NO fix
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
As always, shoe laces too long, but other than that happy with fit and wear
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Felt good right out of the box.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
I have worn multiple pairs of every version of this shoe. The 990v4 is a little narrower that past shoes. I had to move to a wide shoe, but can still wear the D in prior versions. It is much improved over the 993 and the horrible 990v3 that had the short tongue and a graphite piece in the sole that cracked easily and smelled every time it got wet. The version 4 offers good stability in the heel. After 3 pairs of the version 4 (about to order my 4th) I found that the sole still compresses and wears quickly. The shoe is also badly in need of a design update. NB makes too many cheaper shoes with similar design and has not done more than tweek this design in several decades.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
Great shoe, great customer service, but could use more color options
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
I dropped nearly $200.00 for 990V4, Great shoe, well built, supportive. They run a bit big. I intended to return them for smaller size, I could not get a response from customer service for an RMI. Three weeks later I receive the standard computer drafted response.Customer Service is either the first contact a buyer might speak to for advice-or if there's an issue the last contact a customer might speak with. Either way the New Balance Customer service rep, has two chances to tarnish the company, they often do.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
This is a nice shoe overall. It does have modest arch support built in. It fits and feels nice right out of the box. I got the "Navy with Silver" color, and the only difference from the stock photo is that the clear plastic piece in the back has a yellowish tint to it; not sure why that is.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
Great shoe overall. Looks great been waiting for this in my size. Not 5 star bc I can't lace all the way up or these tend to hurt around my foot where the first/last/top (depending on how you look at it) eyelet is laced. This is not the only NB shoe that does this but for my flat feet NB does the best and I can live with one eyelet short. As for true to size as far as I can tell its true. I have one foot a tad bit longer so have to get a size up.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
These shoes fit my foot like the proverbial glove and provide great support. I did order a half size up.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Well, I'm not a runner, and can't imagine using these as running shoes. For my purpose, which is occasional casual wear when it's not raining, these shoes are just great. I love the fact that they are made in the USA. I've had continuing comfort problems since a really bad foot infection a few years ago, and these are as comfortable as any I own. IMHO, they also look great.
I'd also recommend:
Mephisto, maybe
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I bought these for my Dad and he loved them.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I bought these for my stepdad for Fathers' Day and he really loved them. He was wishing they came in brighter, more "fun" colors for his size but he did love them. He said they were really comfortable.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Comfortable but shoe runs smaller than the 993.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
I went with this shoe this time around specifically because of the promotion that it is for plantar fasciitis - I have difficult feet. The size is true, I wear 10.5 4E, but the long term comfort is shorter than with a 10mm drop in my particular case. After a few hours of use in these sneakers my feet are fatigued - and hot. Although I like the initial comfort I will likely try another model next time.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
NB LIFER - Walking on concrete all day can really wear your body down, these shoes really help me. Please make more colors for width 2E size 10. I have 2 pairs and want more colors!!!
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
I love the 990"s but the old design had more of the swade over the toes, the mesh is tearing at the big toe and has holes in them. otherwise great shoes
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Seemed like a nice shoe, but I wear 1 13 in most New Balance and this one ran a little short.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The pigskin on these is sueded and absorbs readily. A small drop of vegetable oil landed on the top of the right toe and made a permanent stain. Suede/leather cleaner did not fully remove the stain and it slightly lightened the suede. Other than that, they are very comfortable for everyday use and walking. I will probably insert a set of Superfeet insoles to provide more arch support.
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0 found this review helpful.

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