Customer Reviews Sofft Innis
Write A ReviewRating Summmary:
1004
1,004 total reviews
Review Breakdown:
58%5Rated 5 stars out of 5
19%4Rated 4 stars out of 5
14%3Rated 3 stars out of 5
5%2Rated 2 stars out of 5
4%1Rated 1 star out of 5
Customer Fit Survey:
86%"Felt true to size"
85%"Felt true to width"
81%"Moderate arch support"
Additional Reviews
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Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
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I tried these in the baywater king suede. The color was as depicted here and the suede was very nice. The shoe was comfortable but I need a sandal that is a bit dressier for attending a beach wedding next month. I love suede shoes and will wear them year round but the low heal and color made this a bit too casual for this event. If the cashmere patent leather comes back in stock in my size, I will order those!
Mel, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
I really wanted to love this shoe, as I was looking for a nice nude dress sandal for an upcoming wedding, but alas, this was not the one. I have very wide feet and large ankles, so I should have guessed these wouldn't really work, but thought I'd give it a go anyway. I have other pairs of Sofft brand shoes and the Wide width is pretty wide and comfortable, but this pair ran a bit narrower than others I have. The ankle strap also bit into my ankles and began to rub them raw; I probably could have added another hole to the strap, but the shoe wasn't comfortable enough to try. I have heel problems and plantar fasciitis and the cushioning and arch support in this shoe just didn't work for me. Back it goes and the search continues...
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Poor SupportGreat Support
Love the style, but they run very narrow. I normally wear a wide due to surgery, but the wide on these shoes is more like a "regular" width. Normally, with most other brands, a wide is perfect.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
I'm always trying to find shoes that work for me. This wasn't the pair. Straps were too large across my feet which made the shoe look big but the shoe fit in width and length. I'm returning them.
Sue, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
Very attractive one, but unfortunately uncomfortable. The heels slip with every step, very irritating to my heel and to my disposition. The ankle straps are short.. not so short that they cannot be buckled, but they cannot be buckled easily or comfortable.
Weyand, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Quite sad to send these back. I've been struggling to find a good sandal since my feet have widened in the last year. The footbed on these was perfect, but the fastening strap just wasn't long enough!
Caitlyn, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Verified Purchase
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Poor SupportGreat Support
Too tight for my high arches, the patent leather pinched the tops of my feet. Otherwise, the heel height was comfortable and sole well padded.
Liesel K, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Poor SupportGreat Support
So much like "Vallar" except that the edges of the patent are rough and the fit is not quite the same. Returned these but delighted with "Vallar."
I'd also recommend:
Gentle Soul
Nina S, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I wanted to love these shoes and would have except that they are too big. I wear a 5.5 and sometimes can wear a 6, so I thought I'd give it a try. They are too big and I'm unable to make them work. So sad as they are cute and seem like they would be really comfortable. Really wished they were available in a 5.5.
Sharon B, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style2Rated 2 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I had great hopes for this shoe! But sadly, it is going back. The top strap is just too wide for my foot. I ordered and received a size 9M, but my foot runs on the narrow side of M. These shoes looked rather clunky on my foot. Sizing down a half size MIGHT work, but I think then they'd be too small in the length. My husband wrinkled his nose at them. That's a no. I do think they might be comfortable if they fit correctly.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
These shoes are a much lighter blue than the picture depicts! I was looking for a navy shoe and when they arrived I was disappointed to see that they were a lighter blue. I ended up getting the same shoe in nude and it fit great and was very comfortable, but I wish it was navy!
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
It looked like these shoes had been worn before and probably returned, and they are definitely not navy blue but look black.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
I was very disappointed that the shoe fit too small. I have bought several pairs of this brand and have always been happy with them.
The shoes are cute, so I tried to order the next size up, but a size 9 medium width was not available.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Too wide
Paula, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
This shoe is very cute and I wish it would work but it is so uncomfortable! Your foot slides forward while walking and the strap on top cuts into your toe the whole time. The cork is very stiff and not comfortable at all. The arch support and comfort is nice but not able to tolerate the straps cutting and foot sliding.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
These looked good, but have major design flaws. There is a seam under the strap that goes over the toes that rubbed me raw and gave me blisters in half a day. The heal is also very narrow and does not provide good support on uneven areas. Would not buy again.
Blistered, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Just didn’t care for shoe, the leather seemed stiff. And would eventually cause blisters in the summer.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The back of the sandal rubbed my ankle, not comfortable because of that.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The wide is not wide. I am a wide in either a 6.5 or 7 and ordered a 6.5 wide. The length of the shoe fit but the design of the shoe is very narrow and my foot was hanging out from both sides.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Shoes ar really cute, but the wide was not wide enough for my bunions.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
The insole is very uncomfortable due to top stitching and the lack of sufficient cushioning
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
This sandal did not fit me, but the craftsmanship on the leather on the top strap was not smooth and nice. I believe I saw on the back heal as well. It had some indents and blemishes. If they fit, I would have returned them because of this, especially for how much they cost! Not sure if someone had these prior to try on and damaged them or if they were made this way.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Color of leather very nice, the straps around ankle are very large and do not have adequate holes to make tighter. Sending back, not sure they would fit well even after bringing to shoe maker.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
First these shoes were worn before! Cute shoe, very difficult to fasten.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
There wasn’t enough support, my feel felt like they were slipping the whole time. Disappointed
Anonymous, Zappos Customer,
0 found this review helpful.
