Customer Reviews Sofft Innis
Write A ReviewRating Summmary:
1004
1,004 total reviews
Review Breakdown:
58%5Rated 5 stars out of 5
19%4Rated 4 stars out of 5
14%3Rated 3 stars out of 5
5%2Rated 2 stars out of 5
4%1Rated 1 star out of 5
Customer Fit Survey:
86%"Felt true to size"
85%"Felt true to width"
81%"Moderate arch support"
Additional Reviews
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Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
I already own this style in four colors and wanted to get it in the chocolate brown. The color is more of a luggage brown, but I would have been happy with it if the sandals had been more securely packaged so they did not get damaged in transit. The leather is soft and the leather on the heels was severely scuffed from hitting the box. Returning. Reordering another pair hoping they will arrive in better condition.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
I loved this style. I was very excited to see it was sold in wide and would've kept them, but I have a bunion that sticks out just below the strap which emphasizes it even more. So, back to looking again.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
Beautiful sandal and wish it fit my foot but no arch support and heal fit was tight.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
This is a very cute sandal!!!! It felt true to size, however the strap to buckle was too short!
Also, for me, with back issues, a velcro strap closure would be much easier. Disappointed I
couldn't keep these!!!!
SUSANNE, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
Stiff sole with very little padding. No arch support, but cute
Anonymous, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have purchased this style before in suede and love shoe but the cork was very stiff and uncomfortable on the foot.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Not comfortable for my foot.
Susan, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The shoe is cute and the straps support your ankle. I normally wear a 11W but these shoes ran short and my toes seemed to hang over the front of the shoe. I would have ordered a size 12 but unfortunately it does not come larger. Sending back.
Sandra, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
Loved the shoe but strap rubbed against my big toe bunion. Had to return.
Susan, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The shoes are true to size, except for the ankle strap. I’m going to have to put holes in the strap in order to have it tight enough to stay on my foot. Other than that they feel very comfortable so far. I’ve only worn them briefly around the house.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
I basically liked the shoe, 1 1/2" heel, but preferred an easier on/off system. This has one buckle at the ankle. The fit is achieved by sliding the strap through the loop at the back of the heel, and then closing the buckle to your comfort. The insole is comfortable, the shoe is stylish and can be dressed up or down. If you don't mind the on/off buckle, it would be a great shoe.
Pat, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Poor SupportGreat Support
Very cute! Comfortable to walk in. The straps are a bit tight though. I added a hole to loosen them but they are still tighter than I like. Even still, I walked quite a bit in them and was OK.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
The shoes did not fit because I have a very high instep therefore could not buckle the shoes and had to return them. For people with the right feet it's a very pretty elegant shoe.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Comfortable and yet dressy enough for a casual wedding. Cork is nice!
Anonymous, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I bought these a year ago and this is a replacement pair. I was surprised that the price is the same as a year ago. I expected it to be lower on Zappos. Very comfortable and flattering on my feet.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
Comfortable, beautiful, very stylish.
I'd also recommend:
Taos, Naot, Munro, Clarks
Sandy, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
Wanted to love these! The size was good (9.5), and insole felt good. But the "cork" with it's gold flecks rubbed on several places, making me unwilling to even take a test walk in them. Returned.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
Im pleased to say these sandals are exactly what I wanted... comfortable and dressier than flip flops, for wearing with jeans or a denim skirt. One little complaint is that I usually buckle a sanfal a bit loosely so I can slip them on and off without having to bother with the buckles again. However these straps come up a bit higher on the foot/ankle so I do need to unbuckle snd buckle each time. Just saying.
L., Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
In truth, the shoe (8 1/2 W) was only about 1/4 inch too short, so I kept the size 9M that I ordered. This is a good looking, classy looking shoe. It has a little bit of padding. Some people complained about the "wrap-over" effect on the sole, but it doesn't bother my foot. I have thine ankles, so had no problem with the straps (have them on the second hole), but I can see why it would be a problem if you have wider ankles.
Robin, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These were cute and comfortable but unfortunately, didn't work with my bunion.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Love the blue color and found it goes with much of my summer wardrobe. The straps length is a problem. I can just buckle them, with my high instep. If they were an inch longer, they would be perfect.
Tina, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
A little wide for me as I have a narrow foot, but I was able to insert a pad and they fit great. Supper comfortable right out of the box.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The shoe is perfect all over. The size, width and comfort all are perfect. Glad I decided on this style.
Sheila, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The size, 8.5M, would have been o.k. if the ankle strap had been long enough. Had to return.
I'd also recommend:
Naot "Pixie"
Therese, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The shoe is beautiful, but doesn't fit well. My foot slides around in it, and you can't adjust it due to the different straps. I love it, but have to return.
Anonymous, Zappos Customer,
0 found this review helpful.
