Customer Reviews ECCO Soft 7 Sneaker
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1801
1,801 total reviews
Review Breakdown:
55%5Rated 5 stars out of 5
17%4Rated 4 stars out of 5
17%3Rated 3 stars out of 5
6%2Rated 2 stars out of 5
5%1Rated 1 star out of 5
Customer Fit Survey:
78%"Felt true to size"
84%"Felt true to width"
79%"Moderate arch support"
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Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
This show dies not have much depth. It was tight on top. The good news was that the foot pad was removable. But too tight with or without my orthotic.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
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Poor SupportGreat Support
The reviews said the shoe leather was soft and the shoe comfortable If that is soft leather, I wonder what hard leather feels like. Way to hard.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I love ECCO shoes and probably own 15 pair, BUT this is the 3rd sneaker type that I can't wear at all because they are so uncomfortable! All three hit the bottom part of the top of my big toe (make sense?) enough to hurt continuously. I couldn't feel anything there, but the pressure made it too painful to walk very far -- in all three different pairs. I find this astonishing and hope that whoever designs ECCO sneakers gets their act together. So disappointed.
I'd also recommend:
ASICS, BROOKS, MEPHISTO
Anonymous, Zappos Customer,
1 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I ordered a 1/2 size up from the same shoe I'd previously to have more toe room and these are shorter than the previous pair . . . they also seem to have shallower toe box. Returning them. Color is great
Anonymous, Zappos Customer,
1 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Poor design of top opening seam. Tried 5 of these and all 5 had a seam at the inside back side of the upper fabric. Why would anyone put a seam at the back side of the heel. Instant chaffing. Returned all. Too bad as it’s my favorite cute style.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
This shoe is beautiful. It has perfect heel cushion and ZERO forefoot cushion. The forefoot is hard causing immediate aching. The shoe had to be returned.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Cute shoes but not comfortable for me. They felt a little tight but the heel "ate" my sock after a few steps and that is a deal breaker for me. I don't think the quality was very good overall and certainly not for a shoe this pricey. Had to return them.
I'd also recommend:
Cole Haan, Adidas, New Balance
Anonymous, Zappos Customer,
1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
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I have had these sneakers in the past and loved them. They are nothing like they used to be. They are stiff, narrow, and uncomfortable. Terrible quality such a disappointment.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
These shoes were a big disappointment. I purchased a seemingly identical pair a couple of years ago. They fit and were comfortable -- with my orthotics inside. These felt tight even without the orthotics; they rubbed against my heels immediately. Besides that, the laces seem to be made of stiff plastic. ECCO changed these shoes, and not for the better.
I'd also recommend:
Taos, Joseph Seibel
Anonymous, Zappos Customer,
1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
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Poor SupportGreat Support
The sole and top are both quite stiff. By then end of the day my feet really hurt. I’ve had them for nine months too! I contacted Ecco after two months and they suggested walking around the house w them. Stupid ! I had already worn them to work for Seven hour stretches. They are stylish but not something I can wear all day
Anonymous, Zappos Customer,
1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
This pair of Ecco soft 7 sneakers is nothing like a pair I purchased earlier this year. The leather is stiff, the sizing is off, and one shoe is sewn quite crookedly so the laces don’t line up. Horrible quality.
Theresa, Zappos Customer,
1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
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Poor SupportGreat Support
I have worn them for five months and they are still stiff and uncomfortable. I never had blisters. I have tried leather conditioner and stretching them. I don’t have wide feet, and my feet are quite bony, not fat.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
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Poor SupportGreat Support
I bought this pair because I bought the same shoe in a different color a year ago, and I really loved them. The quality of the item still seems great, but I could not get my feet into the shoes!! Both width and length seemed WAY too small, and I have to return them.
Jen, Zappos Customer,
1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Shoes fit width and length-wise BUT caused large BLISTERS on the outer side of both heels within 2 hours of wearing them. I have another pair of Ecco Shoes--same style-- that never did this. There appears to be small hard lumps within the lining of the shoe which caused my blisters. My other shoes do not have those lumps. Zappos was GREAT about my returning them! Thank you, Zappos.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
These... are not leather. I bought the black pair to try, and they feel and smell like polyurethane. There is no information about the upper material on the interior of the shoe or on the box. They also felt quite narrow and tight.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
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Poor SupportGreat Support
I have a pair of these from a couple years ago & they are GREAT - so comfy, stylish, versatile. This pair is super hard/cheap leather. I read about this is other reviews (on Ecco site) and hoped it wasn’t true…sadly it is. Manufacturers: You can use cheap materials OR have a high price point, not both. Pick one. So disappointed in Ecco.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
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Poor SupportGreat Support
I was very disappointed in these shoes. The fit was most unusual, especially the heel which was wide with not even a slight curve inward at the top. I bought them for a trip to Sicily and found I was slipping even on dry cobblestones going downhill. A total waste of money!
I'd also recommend:
I ended up wearing my Taos sandals the entire trip.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
I ordered the same size as my past pairs of eccos and these will not even go on. I am afraid the next size will be too big. Thank you
Anonymous, Zappos Customer,
1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
This shoe was not nubuck as stated in the description. It’s made from some synthetic material that’s designed to look like nubuck. I think at this price point if an article is described as nubuck it should actually be nubuck. Ecco standards have gone down though the prices remain the same.
VV, Zappos Customer,
1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I own several pairs of Ecco Soft 7 shoes, but this particular style has a fatal flaw -- the metal grommets for the laces hit me right over the big toe joint. They are incredibly painful to walk in. Sad, as I love the appearance of these shoes.
Elizabeth, Zappos Customer,
1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Felt way too small. Sadly returning them
Anonymous, Zappos Customer,
1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
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Poor SupportGreat Support
Shocked at the thin, rigid "leather" that feels like plastic. Went on Ecco's site reviews and long-time customers have the same complaint about this version of the Soft 7 where quality has taken a significant dive. An absolute no-go, do not waste the time on ordering these.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style1Rated 1 star out of 5
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Poor SupportGreat Support
I didn't even bother to try these on because the color is not white! It has a greyish tint. No thanks.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort3Rated 3 stars out of 5
Style1Rated 1 star out of 5
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Poor SupportGreat Support
I’ll be returning- these shoes showed up with gross yellow oily stuff on the rubber soles, I even tried removing with soap, a towel and elbow grease- no luck. It’s disgusting. The laces are also blackened in a few spots. I need them for a trip in a couple weeks and splurged specifically to have these as they came so highly recommended for walking long distances. I’m so incredibly disappointed and shocked that Zappos would ship a shoe in such a state for $175.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
The size was fine, but the leather on the top and body of the shoe is very stiff, which made the lacing grommets on top of the shoe dig into my foot. If the material had been canvas, the grommets, which were stitched/stuck on with rough thread and/or material would probably have irritated my foot as well. I like to wear athletic shoes without socks and these grommets made wearing these too painful. I sent them back and will look for other white athletic shoes.
I'd also recommend:
Asics
Maggie, Zappos Customer,
1 found this review helpful.
