Customer Reviews ECCO Soft 7 Sneaker
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1790
1,790 total reviews
Review Breakdown:
55%5Rated 5 stars out of 5
17%4Rated 4 stars out of 5
16%3Rated 3 stars out of 5
6%2Rated 2 stars out of 5
5%1Rated 1 star out of 5
Customer Fit Survey:
78%"Felt true to size"
84%"Felt true to width"
79%"Moderate arch support"
Additional Reviews
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Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
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Poor SupportGreat Support
I have worn them for five months and they are still stiff and uncomfortable. I never had blisters. I have tried leather conditioner and stretching them. I don’t have wide feet, and my feet are quite bony, not fat.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
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Poor SupportGreat Support
I bought this pair because I bought the same shoe in a different color a year ago, and I really loved them. The quality of the item still seems great, but I could not get my feet into the shoes!! Both width and length seemed WAY too small, and I have to return them.
Jen, Zappos Customer,
1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Shoes fit width and length-wise BUT caused large BLISTERS on the outer side of both heels within 2 hours of wearing them. I have another pair of Ecco Shoes--same style-- that never did this. There appears to be small hard lumps within the lining of the shoe which caused my blisters. My other shoes do not have those lumps. Zappos was GREAT about my returning them! Thank you, Zappos.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
These... are not leather. I bought the black pair to try, and they feel and smell like polyurethane. There is no information about the upper material on the interior of the shoe or on the box. They also felt quite narrow and tight.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
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Poor SupportGreat Support
I have a pair of these from a couple years ago & they are GREAT - so comfy, stylish, versatile. This pair is super hard/cheap leather. I read about this is other reviews (on Ecco site) and hoped it wasn’t true…sadly it is. Manufacturers: You can use cheap materials OR have a high price point, not both. Pick one. So disappointed in Ecco.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
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Poor SupportGreat Support
I was very disappointed in these shoes. The fit was most unusual, especially the heel which was wide with not even a slight curve inward at the top. I bought them for a trip to Sicily and found I was slipping even on dry cobblestones going downhill. A total waste of money!
I'd also recommend:
I ended up wearing my Taos sandals the entire trip.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
I ordered the same size as my past pairs of eccos and these will not even go on. I am afraid the next size will be too big. Thank you
Anonymous, Zappos Customer,
1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
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This shoe was not nubuck as stated in the description. It’s made from some synthetic material that’s designed to look like nubuck. I think at this price point if an article is described as nubuck it should actually be nubuck. Ecco standards have gone down though the prices remain the same.
VV, Zappos Customer,
1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I own several pairs of Ecco Soft 7 shoes, but this particular style has a fatal flaw -- the metal grommets for the laces hit me right over the big toe joint. They are incredibly painful to walk in. Sad, as I love the appearance of these shoes.
Elizabeth, Zappos Customer,
1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Felt way too small. Sadly returning them
Anonymous, Zappos Customer,
1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
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Poor SupportGreat Support
Shocked at the thin, rigid "leather" that feels like plastic. Went on Ecco's site reviews and long-time customers have the same complaint about this version of the Soft 7 where quality has taken a significant dive. An absolute no-go, do not waste the time on ordering these.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style1Rated 1 star out of 5
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Poor SupportGreat Support
I didn't even bother to try these on because the color is not white! It has a greyish tint. No thanks.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort3Rated 3 stars out of 5
Style1Rated 1 star out of 5
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Poor SupportGreat Support
I’ll be returning- these shoes showed up with gross yellow oily stuff on the rubber soles, I even tried removing with soap, a towel and elbow grease- no luck. It’s disgusting. The laces are also blackened in a few spots. I need them for a trip in a couple weeks and splurged specifically to have these as they came so highly recommended for walking long distances. I’m so incredibly disappointed and shocked that Zappos would ship a shoe in such a state for $175.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
The size was fine, but the leather on the top and body of the shoe is very stiff, which made the lacing grommets on top of the shoe dig into my foot. If the material had been canvas, the grommets, which were stitched/stuck on with rough thread and/or material would probably have irritated my foot as well. I like to wear athletic shoes without socks and these grommets made wearing these too painful. I sent them back and will look for other white athletic shoes.
I'd also recommend:
Asics
Maggie, Zappos Customer,
1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Hard as rock. Very uncomfortable. the tongue is narrow and the grommets dig into my feet.
Ci, Zappos Customer,
1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Poor SupportGreat Support
Fir of shoe is way off. Size 40 was small and 41 was too narrow, very disappointed.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
shoes were extremely uncomfortable. 40 too small 41 hurt at toe box. Not keeping either size.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
i am a total ecco shoe lover, normally they feel like bedroom slippers on mu fewer but this one does not make the cut. Yje tongue of the shoes is so high it cuts into the front of my foot and I can hardly walk. I will be sending back and ordering another style. ie Bio Hydro max Gt 3
Anonymous, Zappos Customer,
1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
like the the style of these shoes, cute but they are so cheaply made. poor construction, cheap materials and absolutely no support. love the color options but that was the only good thing about them. sending them right back.
Anonymous, Zappos Customer,
1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
The fit of the Ecco Soft 7 Sneaker size 38 is comparable to all Ecco size 38. It is a comfortable shoe with partial leather lining and and has a leather insole. I am returning this pair because the top of the tongue on one of the shoes has a place where there is no color at all. Will reorder in hopes of getting a pair without a defect because this pair of shoes is very comfortable.
I'd also recommend:
Frye
Kathy, Zappos Customer,
1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I LOVE Ecco boots! I thought these would be just as wonderful. Not comfortable AT ALL! Returning....
I'd also recommend:
Merrell, Sanuk, Teva, Ecco boots
Anonymous, Zappos Customer,
1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Verified Purchase
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Poor SupportGreat Support
BUYER BEWARE! I’m just not sure how this shoe got rave reviews at all! Trusting these reviews, I bought these shoes before a trip to Australia/New Zealand where I would be doing a lot of walking. So I wore them on the second day of our trip and they rubbed blisters on my heels so severe that I will be suffering and wearing bandaids on my heels for the remainder of our three weeks here! Literally tore up my feet on just the second day of our vacation which is exactly what I was trying to avoid by doing extensive research before buying walking shoes. To add insult to literal injury, was the exorbitant amount of money I paid for these shoes! I hope someone from Zappos customer service can make this right for me because it’s not fair that I lost so much money on shoes I will never wear again!
Lisa, Zappos Customer,
1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Zappos, I expect a new pair of shoes when I place an order. This is the second time I ordered a pair of shoes from you that were clearly heavily used before you sent them to me. I ordered these ECCO Soft 7 sneakers in the soft gray color. The shoes I received were scuffed with brown markings on the bottom and sides. The shoelaces were used too. Whoever worn and then returned these shoes back to you clearly worn them pretty hard. Your company tried to clean it up a little and resell it as brand new. I returned the shoes the same day I received them. Iv'e been your customer since the early 2000s but why is this the second time this has happened to me in the past year?
Jackie, Zappos Customer,
1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I wear Ecco golf shoes in a similar style and love them because I have a narrow foot/heel and they work for me - unlike other brands of golf shoes. Thought I could buy this style in a street s hoe and get the same all day comfort, great arch support. These were so tight even for my narrow foot. Couldn’t even put a thin sock on!
Nancy, Zappos Customer,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Nice to find a casual fashion sneaker like this that has some support to it
Anonymous, Zappos Customer,
0 found this review helpful.
