Customer Reviews The North Face Arctic Parka

Purchased this jacket in November, it is end of January and the inside of the jacket has started having holes with feathers coming out. Quickly falling apart.

For this coat to cost almost $300.00 dollars & you don't have people sizes. need a 3-X. in White. Thank you.

I woke up this morning to take my dog for a walk and my fur hood looks like it was washed or put in dryer . Its brand new worn since Xmas .

Changed it in October so that you cant use health care worker discount on this coat. So disappointing as I've spent so much money there

The zipper never worked right leaving me to use the snaps and feel cold

I received the jacket in black full of lint and nope, it's not from the fur of the hood. I don't know if it's a return or what, but the jacket looks dirty. I wanted to ask for a replacement but I can't reuse my healthcare code anymore so I'm stuck with it. I looking forward to my order but now just disappointed with it.

The fit seems to be off. I would recommend ordering a size up if you want to be able to comfortably fit a sweater underneath.

Ordered the garnet red color in XL and was suppose to be getting the Large, but was told they no longer had that color in the size I needed, so I went with the gray one instead. When it arrived, I could tell right away that the feel of the coat was way different, looked at the tag and one was made of cotton and the other 100% polyester. The cotton and red garnet was a great material just larger on me than wanted, but the fact that they aren't all the same material was disappointing.

Wish the sleeves were not so long. And not so long in the back but sleeves long for petite women.

I like it because it is stylish. I don't like it because inner material is not made good quality, the fur comes out from inner material and sting on me throw my clothes, and my clothes and paints has white fur too, especially when I wear black sweat or pants. I don't recommend anyone to buy it.

The coat is very warm, and weather proof. Unfortunately the snaps that keep the hood connected to the collar are very weak. They will not stay connected. I had to return the coat and the store manager said he sees this issue a lot.

I want to like it but I can't breathe because the neckline is too stiff and covers up to my mouth.

My daughter was wearing my brand new one and sat by a CLOSED wood burning stove and next thing we knew the jacket was on fire, smoking and completely melted. She was thankfully okay but my jacket was not.

Don't like it

When I first got this I thought it was so cute and the fit is flattering. Then I tried it on with black clothes and ended up with white spots and feathers ALL OVER my clothes. Not even a chance I am keeping this it's going right back - I expected better quality from TNF especially when you spend over $200 on a jacket.

I have never been so disappointed for years I have bought TNF product for my family and myself. I bought this coat last December wore it for 4 months, I pulled it out and wore it for two weeks this fall, the zipper has broken and the snap ripped off. There solution is to pay shipping and send it away for 6 weeks. Well that leaves me with no winter coat when it is -20 outside. I would say the quality of this coat is nothing like previous stuff I have owned. There product is becoming cheap and not worth the money. I will never buy it again, time to find a brand that is ready to stand behind there product.

I absolutely love this coat and wish it did fit. It is build for a very tall large woman but not someone who used to be a size 10 and put in weight around the middle. I don't understand manufacturers who make large sizes for amazons instead of middle aged spread. They are built quite differently and there are way more gals fighting middle aged spread than their are chicks who can play pro basketball. The 3X does not give any relief in the midsection but is super long in the coat and arms. The zipper is so low it was hard to reach and zip. The coat did technically "fit," but it was not roomy and comfortable like you'd want a big winter coat over layers to fit. So that's why I gave it 1 star. If you are a regular overweight woman this "3X" is not true to size and won't make you happy.

I was thrilled to see that The North Face has added more winter coats in 3x! Then I received it...I'm a pretty true 3x...this isn't a 3x. If you are plus size/wear a 3x, don't waste your $ on this coat. It was small everywhere - tight in the shoulders, super slim fit, couldn't even zip it up. The North Face, please measure some actual 3x women for more realistic sizing instead of giving plus size women false hope that they can wear a stylish North Face winter coat.

I wanted to love this coat. I liked that it is waterproof and down, and it seemed like it would be warm. The problem is that I am 5'1, 115 lbs and the XS was too tight around the shoulders and underarms. It looked and fit great everywhere else. I tried the small but it looked enormous on me and was way too long. I wish North Face would make petite sizes or make their coats just a little more roomy through the shoulders as this seems like a common problem based on other comments.

This parka leaks feathers badly. Not only on the clothing worn underneath, but also on anything in the pockets (my gloves were always covered). Upsetting because I liked everything else about the parka, but this problem makes it unwearable. I expected more from Northface.

I live in Chicago, so a warm coat like this is definitely a need. This coat is warm and is great in the cold weather. However, every time I wear it, I am COVERED in feathers. I am so disappointed. I dread putting on this coat, especially when I'm wearing dark clothing. I've been a North Face customer for years and this is not the quality I remember.

Received this jacket two weeks ago and fell in love! However this evening was at a friends outdoor bonfire wearing the coat. We noticed a funny smell, realized the coat's arm had completely melted!! I am so thankful that I wasn't not burned, but the coat is completely ruined. I want to be clear that while I was near the fire, I was certainly not in it at any point. Same spot as my friends who were wearing jackets as well were standing. This is a serious safety concern.

After much research into warmest coats I purchased this one only to have the feathers leak all over my work clothes. Then after waiting 30 min on hold to talk to customer service they sent me an invalid return label. Overall extremely disappointed!!

I didn't care for the overall fit and feel of this item. It's not very breathable or very flattering. I'm returning.

I've returned this unit. Unfortunately, I've compared it to my LOLE coat and it doesn't compare at all. I won't purchase again.