Customer Reviews The North Face Arctic Parka

The jacket stays very warm. That's the only good thing about it. It looks like a low quality material because everything sticks to it and you can see it because the jacket is black.

The material of this jacket and the black color is awful - everything sticks to it and even a lint roller doesn't work to completely clean it. When I tried to exchange it for a different color they wouldn't let me. Awful customer service. I'll never buy anything from NF again.

Got this in the mail and was really disappointed in the outer fabric. Felt cheap compared to what I thought was a similar coat I was replacing from 10 years ago. Collected lint and hair, thought the Velcro on the front zipper was a bad idea and would collect fuzz from a scarf too easily. Looks to be really warm though. Exchanged in store for a different style that felt much better!

Come on! The fabric is NOT good! Just received it in mail and it looks worn/dirty. Tiny specks of lint EVERYWHERE. Doesn't even come off easily with a roller. Going to return. So sad.

This is my second jacket in this style. Covers everything, nice and warm. But there's Velcro. So much Velcro. It catches everything. My gloves, scarf, sweater. When your hands are cold, it cuts through your skin. I do not like this jacket because of that. I would not recommend this jacket to anyone. BECAUSE OF THE VELCRO. My other jacket had snaps. Go back to those. The zipper is also temperamental. Imagine putting on your coat and struggling with the zipper for 5 min while sweating and and scratching your hands on the barbed wire patches they stuck all over this thing.

I bought this coat b/c it looked great, was supposedly warm, windproof & waterproof. I was so excited to receive it, put it on & run outside (it was cold & windy but not brutally so). Imagine my disappointment when my arms and back started to get cold after 15 minutes outside. Once inside I inspected the back area (below the neck & between the shoulder blades) of the coat and found that the stuffing was thin compared to other areas of the coat. So now I have to wear a hoodie or fleece jacket underneath to keep me warm, not what I expected for the price. I haven't worn it outside in the rain so I don't know if it is waterproof. I truly hope so.

I was super excited to get this coat. When I put it on I could tell it would be super warm, however the fit was really bad. It felt extremely bulky and wide and the sleeves were super long. I'm 5'2", 150ish lbs and ordered a large. If they made petite sizes I think it might have worked, but it just looked odd and unflattering and for the price I couldn't justify a warm coat that I didn't love the look of. I think it could be a nice coat depending on your body type, but didn't work for me.

I bought this coat thinking I could just remove the fur hood lining as I don't like it and I live in a very wet climate (west coast) so it would always be wet. Once I removed it I realized that the hood is so short now that it doesn't even cover my forehead. I am so disappointed with this. Do you sell the removable zipper piece without the fur?

Ordered because I need a new winter coat. Way too small. Arm holes and chest. And it was my correct size. Returned.

I really wanted to like the jacket. I can tell it is made well and keeps me warm in the cold. However, with my petite frame, the jacket does not sit well on my body. When zipped all the way and I sit down with my phone in the pocket, it is awkward and uncomfortable. The jacket is also wayy too big on the top that it makes me look like Superman. :(

Was going to use as every day cold weather over coat

So disappointed that this coat (once again) has a velcro closure. I was really hoping you would add snaps. The Velcro is cheap looking and scratchy.

If you want the fit like the model in the photo, please please please choose a smaller size than usual.

It’s longer than pictured which I didn’t like. But style and comfort is ok. I got it for a sale price so I’ll keep it.... but going back and forth to keep it or not.

The structure of this coat feels really strange. The red color is on point. It is extremely long for 5'4 person. The exterior material feels cheap. I returned this coat and continue to search for one that fits. I do agree with other reviews that TNF products are going downhill. The quality is not the same as 2-3 years ago.

I was looking for something warm but not bulky. This coat ended up looking more bulkier on me than on the model. Sad to say I didn't keep the coat and still on the hunt for a more flattering looking one.

I am always a size medium in women's. I ordered a medium and it was HUGE. The length of the coat was not described in the details either. I wasn't expecting a dress for a coat. I returned it highly disappointed. I ordered a different coat 2 months before this one. Size medium. Waist length. True to size. I was expecting the same quality and description to match up to product. That's why I was so deflated, discouraged and disappointed.

It's a great jacket, but I don't like that north face decided to change the material of the jacket. Should've left it like how it was in 2019. It gets dirty easily with the suede like material on the jacket

I am 5'1 and this jacket was massive on me, came well past my knees and super boxy. It was very warm though.

This ran at least one size too big and is very long so I returned it.

I was so excited for this jacket but when I put it on the collar of the neck seemed too tight of a fit. It also doesn't sit well unless you zip it all the way up to the neck. The collar isn't soft but rigid and made me feel like I was chocking.

I like it but I had to returned it because of the unhealthy odor from a moldy smell.

It's a warm, beautiful jacket whose functionality and appeal is destroyed by the velcro strips over the zipper. It kept snagging fabric and lint, and those scratches to the skin from the velcro are terribly painful. A $$$ jacket spoiled by cheap velcro. NF needs to explain why adult jackets have velcro. But if you are not bothered by the velcro, go for it. The AP fits larger than the AP II which is discontinued I believe. I had to exchange my regular S for XS.

I really wish I didn't buy this coat! Unfortunately I passed the return period when I realized that I hated it, and therefore I'm stuck with it for now. The Velcro is extremely annoying and likes to get caught on everything (especially sweaters). The neck is too stiff and chokes me when fully zipped, so I need to leave the top 3-4" of the jacket openwhich means my face/neck are out in the cold. The hood is also poorly designed. With the fur attached I could not see anything around me (nor did it stay on my head correctly), but when I zipped the fur off the hood it just became useless. Not sure why they even give you the option to zip off the fur since it only leaves you with HALF the hood and is completely not practical! I know that North Face can do better than this! Very disappointing.

Purchased this at the end of last winter and initially loved how warm the jacket was. However... the feathers are constantly falling out and poke through all over the inside of the jacket (not just the seams), which can be painful at times when the sharp ends stick into your skin. I have always owned down jackets and never had this issue before, both with the North Face and other brands as well. It is so bad that I've given up on wearing this (very expensive) jacket altogether. This isn't the quality I have come to expect from this brand and I am upset I spent so much money on a coat I can't comfortably wear less than one winter after purchasing.