Customer Reviews The North Face Women's Surge
Write A ReviewRating Summmary:
535
535 total reviews
Review Breakdown:
80%5Rated 5 stars out of 5
12%4Rated 4 stars out of 5
3%3Rated 3 stars out of 5
3%2Rated 2 stars out of 5
2%1Rated 1 star out of 5
Customer Fit Survey:
67%"Felt true to size"
100%"Excellent arch support"
Additional Reviews
Sort by:
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
I have loved the Surge backpack I received for Christmas in either 2015 or 2016. It has been a total workhorse, accompanying me every day for both work and travel. I would easily give it ***** My mother and daughter decided 10 years was enough and gifted me a new one, which I have been using for the past 10 days of both work and travel. Until last night, it warranted ***. It has already green a tear in a seam by the grab handle, which reduces the rating to **
Positives
*the water bottle pockets are much better USB the previous model
*the straps on the bottom of the backpack, which are perfect for carrying a jacket on a commute or while sightseeing
Changes that are not good
*lack of a front grab handle
*depth of the front organising panel - I don't have a place to store masks
*fewer internal zipper pockets - my passport storage pocket no longer exists
*new flex vent system less effective than before - it's winter, and my back is getting hot every tune I wear the pack for more than a few minutes.
*external pocket zippers don't work well - I think this use because there is so much extra fabric
*there were straps by ye water bottle pocket that I was annie to use to put through the loop of my umbrella for extra security/stability. The new pockets are deeper and stronger, so this may not be a problem
Other changes
*separate pockets for iPad and laptop are fine, though not necessary (I carry both daily)
*more loops to use for hooking/lashing things
*dimensions have changed so it fits under an airplane seat more easily
I'm extremely disappointed that the pack already ripped when I picked it up by the grab handle last night. You can see in the photos that it is not overloaded. This is the way it is most days of the week. The previous version of the Surge is still completely intact after 10+ years, other than a little wear on one corner of the bottom. This is extremely disappointing.
Unfortunately I can't switch back bc my ops surge is at my mother's house in Kentucky, and I am in Hong Kong.
MDS,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at The North Face US
Nice bag, enough space to hold needed ie laptop, school gear, some clothing. The chest and waist clips provide great stability.
The,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at The North Face US
This backpack is comfortable, looks good and holds a lot. Love all the different compartments.
Dawn,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Reviewed at The North Face
This backpack is comfortable, looks good and holds a lot. Love all the different compartments.
Dawn,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at The North Face US
Great pockets and storage space. Comfortable straps and good for travel, hiking and college!
Sofia,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
I like to use a back pack for work. I usually carry a change of scrubs, toiletries, lunch and 2 drinks. I can hardly get that to fit in this bag. Just waiting for the zipper to finally break! Horrible design
ISO N,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at The North Face US
Honestly, the best part is the sleeve for a water bottle that is sturdy! But it also is lightweight and has enough pockets and pouches to hold everything a teen girl needs without being too heavy.
Kathryn,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at The North Face US
Very stylish and plenty of functionality.
Jo,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at The North Face US
This backpack is great, tons of pockets and really durable. Does not get dirty easily.
Suzanne,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
I purchased this product and the strap broke after less than a year. I got the warranty replacement with relatively minor hassle. The replacement bag also ended up with a broken strap and zipper after 1 year. I did the warranty again, and the bag is currently working. I purchased another one in the midst of all that for my daughter and today (2 years into this bag) a strap has broken again. I dont have the energy to deal w warranties and downtime anymore. I will be looking for another brand.
Surge N,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at The North Face US
It has a lot of pockets and a lot of room to hold things. Love it
Candyse,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
This backpack is not the same volume as the surge I bought for my other daughter in the Spring of '24. This one barely fits the book and binder for ONE college class for the current recipient. I am very disappointed in North Face and its quality these days.
I have several basecamp duffels from 1991 to 2024!
I have several NorthFace backpacks from 1980 to 2024!
I bought a women's surge in 2019 that is going strong, even as I load it up everyday!
My son has a men's, but the straps pulled out of his - military supplied - he had to buy a second! very poor design on that.
I hope NorthFace can help me out with this surge.
Longtime N,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at The North Face US
**Review of North Face Surge Women's Backpack**
I recently purchased the North Face Surge Women's Backpack, and I couldn't be more pleased with my choice. The quality of this backpack is outstanding; it feels durable and well-constructed, ensuring it will stand up to daily wear and tear.
The backpack is exactly as advertised, with a sleek design that is both stylish and functional. I appreciate how lightweight it is, making it easy to carry for extended periods without any discomfort.
One of the standout features is its spaciousness. It fits my laptop, water bottles, and folders effortlessly, allowing me to stay organized and prepared for any situation. The various compartments and pockets are thoughtfully designed, providing ample storage while keeping everything easily accessible.
Overall, the North Face Surge Women's Backpack combines quality, functionality, and comfort in a way that truly meets my needs. I highly recommend it to anyone looking for a reliable and stylish backpack for everyday use.
Brian,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at The North Face US
Quality and lots of space, really does fit better than normal backpacks.
Clara,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at The North Face US
very spacious and good for carrying a lot of items! very pretty color as well
Carl,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at The North Face US
This was purchased for our daughter for school. She loves the organization and size! It holds everything she needs for her nursing program!
Matthew,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at The North Face US
It works out amazing and you add a sleeping bag to the bottom strap!
Priscilla,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at The North Face US
It's a great quality bag with lots of different storage options. Definitely worth it!
Margaret,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at The North Face US
I use this work for and it carries my 15" laptop easily. Having the separated smaller pockets is very nice for organization.
Joe,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at The North Face US
We use it as a diaper bag for 2 kids and love it! Has the right amount of pockets for 2 different diaper sizes and wipes and all our baby gear, and it fits both my husband and I well!
Emily,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at The North Face US
great fit
Clement,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at The North Face US
This is the perfect backpack for our college student! She has plenty of space for all of her notebooks, and her Macbook fits in there just right! Love the look and style of it!
Sonya,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at The North Face US
Bought to replace my old Surge backpack. Both are great but I wanted the updated version. Totally worth it and I love the new design!!
Brielle,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at The North Face US
I'm using this backpack for school. Everything I need fits in it!
Madison,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at The North Face US
Product is so nice and durable. I carry all my heavy law school books in it! Very comfortable too!!
Hannah,
0 found this review helpful.