Customer Reviews New Balance MW813 Hook and Loop

Bought these for my son in black. He has been wearing black New Balance shoes for several years, so I purchased the size he usually wears. They didn't fit.

I tried these for work. After the second day I bought a pair if boots instead. These were not comfortable and don't breathe so wearing them isn't fun.

Choose a great pair of new balance sneakers i pick them up they felt heavy put them on work walking on them for 11 hours for 2 days after 2 days working on them I couldn't take them anymore they we're killing my feet I threw them away just a lost of my hard earned money

I sent it to my dad as a Christmas gift, but it turns out this shoe is defective. As you can see in the attached picture, the left shoe shape is weird and not comfortable at all.

I buy from new balance all the time and I'm always satisfied with their sneakers. But this pair was so bad it caused severe pain to my feet. Don't know if it was a manufacturing defect or whatever it was.

I absolutely love these shoes, but I have to buy a new pair every 4-6 weeks because the glue on the soles wears out quickly.

I've bought this model ,813, many times. but this purchase is not the same quality. it's wider then the 4e shoes i've bought before, And it's got this annoying squeak when I walk.

Purchased for my father who has neuropathy and metatarsalgia. Didn't have to try them on to know that the stiff sole and lack of cushion made it a no-go.

No support, feels like you're walking on the ground. Disappointed

I can't tell you how long I have worn NB 800 series shoes, but it has been a long time. Because I wear a 12 AA, I have a tough time finding shoes that even half-way fit, but the Made-in-America 800 series in 12B with inserts did the job. My new 800 series is an 813 12B shoe made in Indonesia. They are wider, without "vents" and without a blucher-style upper. As a result, I can't get the laces to tie tightly enough to keep my feet from sliding in the shoe. Without vent holes, they are much hotter. Having recently been to my podiatrist, I had an opportunity to compare my 813s with his "diabetic" shoes. Side-by-side comparison revealed that his shoes looked better and were better constructed. I guess I'll just have to ask the shoe repair shop if they can resole my 810s because I'll no longer purchase NBs if I can't find a made in America 12B in white for a decent price.

I had to return ... it was too narrow, for 6E.... I have a wide foot, I have had many pairs of shoes...... 6E before from New Balance, never had that problem before......

Sent back very very uncomfortable need return credit

Always wear this shoe. First time out of the box and the stitches came undone on the tongue. Sigh.

the 6E shoe, 1/2 size larger than my normal shoe size is way to small. it's a shame they can't be made more consistently.

Love the shoes. Hate the service. Ordered black and white pairs at the same time. Black was delivered. Having difficult time reaching anyone to resolve the problem. No phone contact "due to pandemic". E-mail answered in two days "due to high volume". Still waiting. This problem could be handled in about two minutes by a NB employee working from home! Love the shoes.

I am so disappointed with this brand site, as my order was declined just like with no explanation. I used my non-US card for ordering shoes. I won't come back to this site any more.

My 812 is still used with pleasure after 6 years. The soles, leather and Velcro work and feel like new. This model was USA made when NB cared about its brand name. I only bought the 813 because the cushioning around heel in the 813 were wearing through. But still the old model works better than the much lower quality NB 813 for comfort and wear. I wish companies would stick with quality as a selling feature and if they decide to offshore then they should insist on higher quality if that is even possible.

Having been a loyal customer for over 15 years this was the end all. New Balance has totally sacrificed quality in material and workmanship for profit. Disgusting! I've always worn the 928 Walking Shoe all leather for substantially more money and bought another pair this year. Big mistake and I compounded it by buying the 813 thinking it sounded as good as the 928 for $60.00 less. The sizing is off (the Narrow is to wide now) and the quality is even worse than the 928 was.This is the end save your money. If you are looking for the pressure relief sole insert the new NB is junk go online and buy the original NB now marketed as the "10 Second to Comfort" identical to the old NB because it is the original. You will thank me later.

There are two reasons I was disappointed. First, the fit was too tight across the ball of the foot. Second there was a small, but noticeable manufacturing flaw in one of the shoes. Specifically the sole insert was not installed properly causing one side of the insole to bend down making it uncomfortable to wear. This is the second attempt at purchasing online. Both had defects, which makes me wonder if these are not shoes returned from stores because of the defects.

I like the shoes. But they say 6E but they are way too narrow. Not wide enough. I will be sending them back. I can not wear them.

I returned these shoes because they were defective, the padded collar was installed incorrectly and was "bunched" up in the back.