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Customer Reviews New Balance MW813 Hook and Loop

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Rating Summmary:

1,151 total reviews

Review Breakdown:

64%5Rated 5 stars out of 5

16%4Rated 4 stars out of 5

9%3Rated 3 stars out of 5

4%2Rated 2 stars out of 5

7%1Rated 1 star out of 5

Customer Fit Survey:

92%"Felt true to size"

91%"Felt true to width"

83%"Moderate arch support"

Additional Reviews

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Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Bought 9.5 US size but the but they were small. The cm was 26.5 and other models of New Balance are 9.5 US but 27.5 cm. One centimeter can make a difference!!
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
Been waiting for 813's 12 4E's for over a year. Still not in stock. Very disappointed
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I've been wearing 10 Ds for 30 years and this felt like it was a 9 Narrow -- it felt too short and too narrow even with my lightest weight socks. I'm exchanging for something else.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
I am a 2 wide and these newbalance are a little too wide from ,the other new balance 928v3. I love the 928v3 they are perfect I have been buying them every year since they made them ,I use them for work,but the new balance 813 not that great but the best part of the 813 nb. Is the shoes laces , they should put better shoes laces on the 928v3 cause the stink , they don't stay tied , and a lot of people are saying the same , stop being cheap new balance I will pay 50 cents more for better laces the new balance 823 not that comfortable on a scal 1-5 I score them a 2 1/2amd that's because the laces are high quality great laces that stay laced all day, again put those laces on the 928v NB.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
The toe box of this shoe fits my square feet perfectly. The problem is the 13 mm drop is a deal breaker. My heel felt like it was coming out of the back of the shoe. The instep is too low as well. I wear orthotics and the top of my feet near the ankle hurt after wearing these. If they had more depth they would be perfect.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
My husband has been wearing these shoes for over 10 years. I bought him a new pair and the sides of the soles are tinted lavender. I returned them and purchased another just to find out the new pair is the same!
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
I have had more than one pair of these and the glue fails, the upper separates or the tread comes off. They are a trip hazard when this happens.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
The quality of New Balance continues to decline. If I could find another shoe cmanufacturer that makes a narrow shoe, I would stop buying NB shoes.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
My husband has the worst feet in the world. We were trying to find something he can tighten easily. He has orthotics, is 78 years old. The shoes were very "boxy". The material was hard, did not form to foot very well. He has a hard time walking anyway and this did not help. He tried two sizes, the 10 EE and 10 4 E. the 10 EE were better. For his situation, we found orthofeet to be a better option. The shoes are more like running shoes, did not look or feel boxy and the tightening mechanism was awesome. The site advises to order 1/2 size larger, but that was too large for him. Sorry, Zappos. See if you can get orthofeet.
I'd also recommend:
Orthofeet
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
I've worn these for a couple of weeks, and they still make noise with every step. They ae not as comfortable as the 577 (which, unfortunately, were not available in my size).
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
Feels like it's made with cheap materials, I don't see them lasting very long. Way ever priced.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort5Rated 5 stars out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Felt great on my feet but I needed the wide size & wanted the Velcro straps (hate tying shoes) but the wide iteration of this just looks like something an octogenarian would wear - I’m not quite ready for that. I was disappointed with the look so am probably going to return them even though they felt comfortable.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
Supposed to be a walking shoe. It feels like I'm walking bare foot.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
Have used this shoe since the 810 version. Walk 15-30 miles per week and in the past have used the loop lacing method at the top of laces (this helps with keeping the heel snug). Well on both a new pair of 813 purchased in Dec. (not true on a 12 month old pair of 813 I have that is worn out - thus can compare the shoes side by side) they have shortened the tongue by 3/8-1/2 inch and if the top lace hole is used than the laces want to work off the end of the tongue onto the top of foot. Loop lacing method is out of the question which really is a pain. The same is true of the 928 model also purchased in Dec.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
they are made a little strangely. There is no band around the laces and the gap between the laces is larger than usual for a 4E, the toe is rounder which is good for a wide foot, but looks a bit strange.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The 813s are a disappointment. I have arthritic feet. So, the hook and loop "laces" normally allow me to adjust shoes for a comfortable fit. I haven't been able to do that with the 813s. I can only wear mine for a few hours at a time.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
I only buy NB shoes because they are the very best for my feet. The 10-D always fits me perfectly Men's 813 Hook & Loop are comfortable and a great fit, but loops are too long and the overall style isn't as nice as the Men's 577 Hook & Loop. I bought the Men's 813 Hook & Loop because I needed the light gray color. Sure wish NB made the Men's 577 Hook & Loop in the light gray color and hope NB considers it at some point. Please consider it.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
Nice looking shoes, the silver color is a bit odd, straps too long, look funny.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
I have had NB for a long time starting with 925's. They were identified as good for high instep with a wide ball and narrow heel. The were great. Over the years the 925 gave way to newer models each with less comfort for my foot's high instep. The latest iteration the throat has less and less material making the tongue exposed with very little under the eyelets. And the area across the foot where the tongue attaches at the base of the throat is not as wide/high as in the 925 shoe. The 925 lasts must have been abandoned. Unless you can direct to a shoe that works, I am afraid I will have to look to other sources to find shoes that fit properly.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
Been wearing new balance for over 20 years these were very tight across the top of my feet where the laces begin and I have slim feet for a d. The soles were very hard nothing like any other shoe I have purchased in the past. Wore them 1 time what a waste of money. Still my fault I guess never buy shoes on line even if you are very familiar with the brand.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
The shoes (2E) are very tight and do not meet standard USA Wide shoes
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
While I enjoy these shoes in almost every way the thing that sticks out to me is that they do not hold up for longer than about a year before they start to fall apart. I do not put any undue ware on my shoes, just walking day to day and am experiencing the sole separating from the shoe. Other than the shoes not lasting as long as I would like they are great shoes and don't have any other issues in regards to ware or seams. The insides hold up well also.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The more I looked at them and tried them on inside my home I knew they were too narrow. I own 2 sets of 813's, one with strings and the other straps. They appear to be mis-marked or your overseas manufacture was skipping the cutting of the sections. I already mailed them back to you and located a pair at McCulloch's in Brea, CA Wide Shoes. I've ordered from you over the years and all was good until this past transaction..........I'll try ZAPPOS again in the future....Thank you......cbs
I'd also recommend:
None New Balance is the best.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
TOUNGE ON RIGHT SHOE NOT SEWN PROPERLY, RUBS TOP OF TOE.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
Ordered 4E and were too narrow so I sent them back
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0 found this review helpful.

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