Customer Reviews New Balance MW813

I first bought an 11.5 4E. It was too narrow. I spoke to customer service and was told that the 12 4E was a half an inch wider. So I exchanged the shoes. The 12 4E was just as narrow as the 11.5 4E. Customer service is usually helpful but not in this case.

Since before Christmas I have been trying to order the 577 walking shoe but it is never in stock, not just in my size but in most sizes. My current 577's have lasted years but are now held together with Gorilla Glue so I ordered the 813's, supposedly a step up. They arrived quickly and are my size but are too short. They cannot be worn with any degree of comfort. I am returning them and will buy something locally that, while not what I want, at least will be comfortable.

I have worn New Balance walking shoes for years on the advice of my podiatrist. Since before Christmas I tried to order the 577 model but it is continually out of stock, not only in my size but in most sizes. My current 577's have lasted years but are now held together with gorilla glue so I broke down and ordered the 813's, what should have been the next step up. They are my size and look nice but are too short and cannot be worn comfortably. Since I can't wait any longer I will go to a store and buy something cheap but comfortable that won't last long.

Despite having worn New Balance 8.5 4E shoes for over 25 years, I could not get a good fit and had to return two pair. I tried a third time with a different style that seemed a little long, but tired of sending back and forth I decided to put on extra thick socks and walk a few miles. Unfortunately, I developed a large blister on the ball of my left foot so I have put then aside until I can think of something else (inserts?)--and the blister heals. As I wore them, I cannot in good faith send them back. So lesson learned. If I cannot find a store where I can try several sizes on, then I will wait rather then use mail order again.

need extra wide, found out 5e fits like normal 6e.

Feels good but looks too institutional. would be fine for servers.

The wide size was not available, apparently, in the black 813. I regrettably ordered anyway in the standard width. That was a mistake. The shoes are too tight but it was too much trouble to return them. I will use them anyway.

I'm a new dad so I figured I'd try these. Definitely ugly but comfy

These shoes are so uncomfortable, I bought Dr. Scholls gel soles, and the shoes are still uncomfortable. The shoe doesn't bend that much when walking. Kind of regret purchasing them.

everyday wear the extra wide shoes are too narrow. they are suppsde to be 3EEE but re not american 3EEE

I ordered this shoe because it is hard to find a narrow size shoe. It seems OK so far, but at this price I expected a little more.

everyday use, gym, only shoe for day, I need a A in black very narrow foot

Quality nicely designed walking sneaker. One flaw overrides all else and I hope it will go away after a breakin period. Every time I take a step air escapes from the heel making a squishing sound.

I bought a 102E which was the size I had in the shoe I was planning to replace. Alas this shoe appeared to run narrow to me and I could barely get it on. I checked that the correct size was sent (well at least it was marked as I expected) and so returned it. But I could feel that the sole of the shoe felt nice as far as I could get my foot in.

Not a sneaker. A work shoe. A little confusing on the site.

This is OK. The quality just doesn't seem to be there. I still use my 812's which are 5 years old and I love them. They used to have narrow sizes but don't anymore except for some styles. I am disappoint in New Balance. Will start hunting again.

Since I have difficulty finding size 16 narrow shoes that fit I typically order several at a time and return those that don't fit well. This was one of the latter. It was too narrow and the toe box a bit tight. I had better luck with the 923 v3 tho.

I wear a size 13 4E shoe. I was hoping for a more flexible and softer shoe due to my having severe neuropathy and Lymphedema on my left side, plus finger toes. I have been wearing New Balance for a very long period. I am trapped because New Balance is one shoe that I usually put my trust into. Lately, your shoes have become inflexible and the leather to hard for the bigger shoes. I should really give the shoe a 2-star rating, but will give it a break.

I tried the shoes for 3 walks and they now will collect dust. I gave 3 stars because the shoe is well constructed but not a good fit for me. Back to the drawing board.

I purchased these shoes believing that they were a newer generation of the 811's that I have that fit well. They're not the same. Although I ordered the same size (11.5 4E) , they are narrower and uncomfortable. Also, I have numerous other pairs of NB shoes and except for the ones with GoreTex, all have ventilation holes to allow perspiration to dissipate; the 813 has none on top nor on the sides. I returned these to NB.