Customer Reviews adidas Originals Kids Superstar (Big Kid)

The delivery took 10 days , and returned on 27/sep. seems still have no updates on the return process. Tried to contact customer service by email, no response.

Shoe itself is nice enough, but lettering application is very poor.

Worst product ever ... Don't order if you actually want a product that fits

Late arrival! Not useful any more!!!! Not useful Not useful.

Colour not as picture, even after calling and then customer services agreeing then having to pay for another pair, still the wrong colour, actual colour is pink/peach

Ordered using the sizing guide and bought into the personalized options...shoes arrived and are like clown shoes on my son... he's devastated, they're meant to be a birthday gift. I'm NEVER ORDERING AGAIN.. CAN'T EXCHANGE OR RETURN. CALLED CUSTOMER SERVICE, THEY SAID TOUGH LUCK.

No. Returns are impossible. Can't reach company for help initiating return whatsoever. Won't be buying again.

Outlet doesn't change the size it has to go online but your online system is so poor that even after the shoe is delivered 3 weeks before there is no such option to change the size.

Not comfortable at all. The outsole too stiff and the tongue of the shoe kept bunching up. Not recommend.

NOT made of the material what the specification says

Be very care when your looking at the products, because I didn't realise it was a toddler size. Send back for a refund.

Small detail that they were children sizes was almost unreadable, I was very let down when the shoes arrived and were a child is 11 1/2, the return was easy enough

I put poor for quality because I got my son's initials put on them and it came off within 2 weeks of him wearing them, and he didn't even wear them everyday of those 2 weeks. The actual shoes are great, but I feel like I massively wasted my money on the personalisation. They were letter stickers really poorly stuck on.

I ordered the kids superstar shoe and was excited for my kids order. Only for the order to come without the correct elastic laces like the description says. No big deal they'll just send me the laces right...WRONG! I had to send the whole order back (real environmentally friendly Adidas). Ok, I send them back and reorder, only for the next pair to come without the correct laces too! After hours on the phone about LACES!! I give up. The picture clearly says they include two pairs of laces one being elastic. All I really want is what I ordered, but if Adidas can't even come through on a simple shoe order I'm done with them.

POOR QUALITY! NOT TRUE TO SIZE!! UNCOMFORTABLE!!!!

Delivery was not as promised. Our order was not processed for days. And when we received them the spelling of the name was incorrect even though name on confirmation of order was correct.

Annoying that I know have to now return them and buy from a store at a higher purchase price.

Way too big! I am a and their size 6 is way off and they won't let me return them either.

Comfortable whilst being the new 'in' trainer that all kids want

I've received the delivery today the trainers are so amazing the only issue is there are so many manufacturing defects !its seems the trainer was returned by someone ,glue fixed and sent to me!even the three stripes are not well applied you can see one huge bit of a stripe glued to the trainer outside just after the man in ones,there's a huge cut on the trainer that seems was fixed with amounts of glue,in overall I'm disappointed!i wear adidas and this was my first time ordering directly from the main website ,I regret it ! I may end up having to buy a new gift because I don't know how long this will take to exchange if they do exchange!!!!