Customer Reviews Lucky Brand Basel
Write A ReviewRating Summmary:
1449
1,449 total reviews
Review Breakdown:
55%5Rated 5 stars out of 5
14%4Rated 4 stars out of 5
15%3Rated 3 stars out of 5
8%2Rated 2 stars out of 5
8%1Rated 1 star out of 5
Customer Fit Survey:
72%"Felt true to size"
82%"Felt true to width"
85%"Moderate arch support"
Additional Reviews
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Overall3Rated 3 stars out of 5
Reviewed at Lucky Brand
Boot is super cute! However, not the most comfy. I am hoping after a few wears I will break them in some more but they are quite stiff and snug on my slim narrow feet.
Mary,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Lucky Brand
This is a great pair of booties from design and comfort perspective. Leather quality varies by color. The purple ones are horrible. I am returning them. The black ones fit tight for me even though my feet are pretty slender. Toffee ones fit the best ( a bit more relaxed than the black ones) and the color is besutiful. As an FYI, i am 6, normal width. I bought the same size in black, toffee and purple.
Saixiong,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Lucky Brand
I never have to buy wide sizes, but these boots definitely run narrow at the ends even while the heel flops. They are beautiful, but stiff and the soles have zero padding, so they hurt my feet. I have put insoles in and hopefully they will stretch over time.
Shoshana,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Lucky Brand
I LIKE THE SHOES. However, it runs small to me. I have to try all kinds of method to break in to make it wider and bigger. I usually wear size 8.5 which is what I ordered, but this one I probably need a size 9. Since I have tried them on, they don't look new any more. I guess I have to keep them. Learn the lesson in a hard way.
Lingyu,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Lucky Brand
I liked the look of these boots, but the zipper pull in the back clicks when I walk. It's Very loud ;(. will be returning.
Hattie,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Lucky Brand
Extremely tight and the footbed seems Straight and rigid, not foot shaped. I have high arches and insteps so I wouldn't choose this again. But the half size larger was way too big. Also, the darkened toe and distressed look in the photo doesn't really show. Sad because I got it for the ombr look.
Eleina,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Lucky Brand
They are a beautiful boot but run really small
Colby,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Lucky Brand
Boot is very nice but toe box just too narrow for me
Mitzi,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Lucky Brand
Super cute when I received them, but they were just too tight on my foot. Had to return them.I bought a size 9 and that is usually the size I wear...if anything I tend to go down in size when it comes to dress shoes, not up.
Carrie,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Lucky Brand
Looked odd on. Tilted upward in the toe area. Felt like it would have taken a while to break them in. Fit fine, great color, but extremely stiff. Returned.
Jacqueline,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Lucky Brand
I'm a very standard size 7, but the leather is stiff and it's snug across the widest part of the foot. I tried wearing one day, hoping it would break in but it didn't. I'll try dampening and wearing to stretch, if that doesn't work I'll take to shoe repair to stretch. Too much trouble to return so I'll make it work. Not thrilled.
Sandra,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Lucky Brand
I ordered my usual size 7.5. Was excited to receive them. Nice looking boots but ran a little too big. They also would have looked better on me if the heel were higher as I am short and look a bit dumpy in a flat boot. These do not work for me.
Mary,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I really wanted these shoes and I got my normal size of 7.5, but they were so big in the ankle that I could almost up out of them. I then tried a seven, but my ankles were still sliding up so high – they seem very wide in the ankle! Unfortunately I have to return them for good as if I go any smaller they won’t be wide enough for my toes.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
Runs SmallRuns Large
Item is being returned as they looked as they had been worn by someone. I reordered another pair.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Lucky Brand
The leather is so soft that it's peeled away in spots in the front just from driving my car and they looked very worn quickly. Not worth the money IMO, but I'm probably going to buy another pair when they go on sale because I love them so much.
Jessiebean,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I first tried the 8 mediums (I wear birkenstocks 39 narrow and dankso 39 regular) and they were too short and too narrow. So I tried 8.5 wide and they were way too big in the heel and ankle although the length was okay. The toe box folded into a funny, crumpled shape with each step and my heel lifted completely out of the boot. The widest part of my foot was sort of comfortable in the wide, would probably have been okay once the leather stretched. But the opening and heel of the wide are way too big. As far as the leather goes and peeling stacked heel people have mentioned, I can see that the heel covering will begin peeling, it is not a solid material. The leather has some scuffs and changes in color I would not have expected with a fully tanned leather. They are cute but I'm returning, going to try Clarks or Borns next. Thank you Zappos, I love you!
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Lucky Brand
Just what I was looking for, unfortunately they don't fit right. I'm going to have to return them
Michael,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The box said 11 wide but the shoes in the box were actually an 11 Medium - even the sticker on the bottom of shoe says 11 wide . I ordered the brown in the same boot in wide and it fit much better. Returning this mis marked Pair and ordering black again in wide.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Lucky Brand
I have two pairs of the Basel, both purchased in the fall of 2017 (writing this in October 2018). One of them I absolutely adore. The other is super disappointing and a giant waste of money.
I bought the Basel in black in my usual size, an 8. They fit well right out of the box, the leather is soft and supple, and they are amazingly comfortable for all day wear - even when walking a lot. They look great with jeans, leggings, and even a dress with tights. I loved them so much that I bought them in brown in the same size.
The brown pair. Oh sad, sad brown pair. The same size in the brown are stiff, and weirdly small. I thought maybe since it was another color that the leather was just treated differently and needed to loosen up. But no. I have worn them a dozen times or more, trying to get them to loosen up and they are absolutely painful to wear. But, I tried them for so long there was no hope of returning or exchanging. Which is very sad for me, since the color is really lovely and exactly what I wanted.
I would suggest going up a size if you're getting the brown. Another small note is that the heel is wrapped (which is hard to tell from photos and description). Not a big deal right away, but the wrapping on the black pair (which I have worn a lot, to be fair) is pulling away in several places, making the booties a little less "nice" looking now. Not a huge thing, but worth mentioning.
Bididdle,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
These were just ok. I didn't feel they were anything special, and the fact they run small didn't make me happy.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I previously had this shoe in black. It was so comfortable, but eventually I wore it out. I decided to try for the brown color this time. However, it is a dingy brown and not as rich as the photo leaves you to believe. Also, the back of the shoe let's my ankle slide around. Definitely not the same fit as before.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I usually wear size 6 and often return shoes because they are too narrow through the toes. So, I order this shoe in a size 6 wide. It was too large overall and I decided to return the pair. They do look nice, though I can tell they aren't built for comfort. I would recommend this boot if you have "normal" size feet and care more about style than comfort
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I am normally a size 9 in all shoes, and these boots were so tight in the toe box. Like, strangely so. I would order your normal size and a size up to be certain you get it right the first time.
Otherwise, it's a great looking boot and the heel is a great everyday height.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
No good, they went back. Cute and trendy but way too narrow.
NurseJac, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I loved the size and style but the toes but the styling not shown in the pictures featured darker color and very shiny toes. Not really the look I was going for.
Anonymous, Zappos Customer,
0 found this review helpful.