Customer Reviews UGG Sutter

Gorgeous boot. Super comfortable. I read the reviews before ordering and I ordered a size up (I wear a 7, but got an 8). I'm a little worried about once they've been broken in.. if the heal will slip as I walk. They should really make this boot with a zipper to make it easier to get your foot in. If there was a zipper closure, I would have bought a 7. But overall, I'm happy with my purchase!

Love the style and look of these boots! The are a little on the heavy side. I could have gone down a size but the are a little hard to put on. Besides that I love the boots! They are on the biker side look.

I really like these boots, as I feel they have the warmth and style of Ugg in a more grown-up, professional, and functional model. I have worn these boots for about a month and feel that they are warm and have good traction in the snow, slush, and ice. This is my first pair of Ugg boots, and all my friends said to order a size small. I typically wear an 8½ or 9, so I ordered an 8 and really struggled getting them on. Once they were on, they were great, but it was quite the affair to get to that point. Zappos was wonderful and I got a 9 sent to me, and it had the extra room that I needed, so I returned the 8. It still takes me a little bit of time to get them on, but it is not bad and getting easier each day. These boots confused me as they are leather, but it is more of a suede-like leather. I did not know if I needed to treat them to make them waterproof or not. I got conflicting information after calling Ugg and Zappos and talking to an Ugg saleslady at the store. To be safe, I bought the cleaner kit from Ugg and treated these boots before wearing outside. They may have been waterproof anyway, but this gives me peace of mind. They are cute and holding up well. I am happy with my purchase. Enjoy them!

I really like the style of the boot, I haven't gotten any compliments on them but it's whatever. I like how big and solid they are. I got them in the mail yesterday and I've worn them twice already.

I love these boots, however it is really hard to get your foot into them. Once you manage to get into them, they're super warm and comfortable...The only problem is that its a headache and it too inconvenient. Unfortunately, I've opted to return them

these had a couplpe of spots on top of the left foot I would return but they are out of stock

These are so cute but I had to return them as they were very tight on the calves.

I normally wear a 8 in Uggs but this was too hard to get my foot past the instep. Shame - I liked the look but definitely too tight.

I was so excited to get these boots, but when tried them on I couldn't get my foot in them. Very disappointing. If there would of been a zipper they would of fit great. I would try a size bigger, but they no longer have a bigger size available.

Love these but can't get my foot thru the ankle area, way too small. Got a pair of these few years ago and they fit fine. Love them!

This is a great boot but if you have high arches it may not be for you. Though I am a standard sizes 9 couldn't even get my foot in to see if the foot bed was ok. Many reviews noted it was true to size or a little large so I was surprised. I was also disappointed with the quality in which it arrived the packaging was oily suggested that they may have been reconditioned before they were sent.

I wanted to like these boots. They look so stylish, but I couldn't even get my foot into it. I have a high arch and have no problems getting the traditional Uggs off and on. So disappointed. They are getting returned. Maybe if it had a zipper!

Wanted to love these but am returning due to funky sizing. I am a regular size 8, but the 8s felt too loose like Uggs tend to do. The 7s fit in the length, but we're impossible to pull on. Took 3 family members to take off (and I have slim feet and ankles). Sadly these are going back.

I ordered this boot to be different and stand out however I didn't like the boot at all. It looked too much like a man's boot. It fit well and was comfortable but just didn't like the style. I ended up returning this boot and got the Ugg Sumner - love these!

I am a true size 8. I could not fit my foot into this boot. Loved the boot. Wish it would have fit. Sad I have to return it.

I Loved the look and quality of this boot, but if only i could get it on my foot. The arch is very short and would imagine somebody with a very flat foot would strugle also. Did not work out for me at all.

Impossible to get my foot in. Very disappointed, because I wanted to love them (and bought them 50% off).

I usually wear a 6 1/2 in most shoes except Uggs. I always wear a 6. The boots are great looking and made well as all Uggs are but with this style being a slip on (no zipper) I couldn't get my foot in them. Too bad because they're so cute. Gave a one star for overall and comfort because I don't know but had to put something.

These are super cute boots and I was really disappointed that I need to return them. I wear a 6 1/2 and I have a 6 UGG in Bailey Bow and they are comfy and perfect. As other reviewers said, I couldn't even get my heel to slip past and into the ankle part of the boot, and believe me, I tried!! I ordered the 6 in these and while the base looks like it would fit my foot, I cannot even try :0( It wasn't even that my calves wouldn't fit, that wasn't the issue as previous people have stated. I am tempted to try a 7, but fear they will be too big. I wonder if this is the reason they are on sale?

Could not get my foot around the curve to even put the boot on. I love Uggs, however, this boot clearly has a design flaw. Very disappointing.

I can't answer the above because I couldn't get them on! I wear a 9 in everything (except my classic Ugg are an 8), I ordered these in a 9 and could not get them on. The ankle area is way too narrow, I have a high arch but not that high. When I lined the bottom of my foot with the bottom of the boot they were almost too big. Love the look, love everything about them, just couldn't get them on.

The most uncomfortable boot! Hard/stiff boot construction and very heavy. I have thin legs, ankles and feet and these boots are so difficult to get on and off. They look like big boots and yet feel small. Pass them by!