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Customer Reviews SoftWalk Hanover

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Rating Summmary:

289 total reviews

Review Breakdown:

55%5Rated 5 stars out of 5

23%4Rated 4 stars out of 5

13%3Rated 3 stars out of 5

7%2Rated 2 stars out of 5

2%1Rated 1 star out of 5

Customer Fit Survey:

75%"Felt true to size"

71%"Felt true to width"

77%"Moderate arch support"

Additional Reviews

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Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I got the weathered luggage. The boots leather have an expensive look. Beware, they are narrow. I had to exchange them to an WW wide. I do wear socks. Love them.
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
Great shoe but too small and too narrow. Will exchange for a larger size.
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
After buying in one color I then bought it in all colors! I am unable to wear most shoes. So excited to have stylish shoes that are comfortable and so not have to wear oxfords for a change. I wear these with dress up skirt or dress or every day pants
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I ended up returning these because I ordered the WW, but they were too wide for me. I normally don't get wides, so I do not know how these compare to other wides. But I wanted to write a review on how soft they are. They are very cushy and they fit my orthotics without having to remove the inserts and I still had room to wiggle my toes. They are cute too! The weathered black has a dark grey sheen. Depending on the light, they look black or dark grey.
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
A glove soft boot with a shaft that fits under jeans. The sole is a little "mushy," and since these were way too small for me it is hard to make any other judgments as to fit and feel. They are cute as they can be, and if I hadn't gone with a tall boot in the end, I would have re-ordered in a larger size. Not recommended for wet or snowy wear -- such soft and thin leather.
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
These are incredibly comfortable, like putting on a slipper, yet it has some arch support. Because I have a short, wide foot (I wear a size 6EE shoe), it is really difficult to find shoes that fit. These are pretty comfortable right out of the box. My toes on my bigger foot are just a little squished, but far less than they feel in most shoes. I've been wearing them around the house and they are already getting more comfortable, and that's just after a few hours of wearing. The inner heel cup (around my foot's heel) was really hard/firm straight out of the box, but it got comfortable very soon after wearing them. I really recommend trying these if you have a wide foot that's hard to fit.
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
Wow, like walking on a cloud! This is the most comfortable shoe, bar none! I did order a half a size up (9 1/2) and the W (wide) rather than the medium width I usually wear -- perfect for a little thicker sock this season. Worth every penny for high quality, soft leather, well-made,trendy stylish casual boots! Love them!
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
This is a VERY comfortable boot with a good padded sole. It won't need breaking in. While it is very practical, it has streamlined lines that aren't clunky & bulky like some ankle boots can be. Effective cute styling. While some boots that feature the scrunched look have the leather ironed down where it is really more pleated than scrunched, this has the desirable, loose folds that I was looking for. Yummy leather. Will be really nice with leggings.
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1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I normally wear 5.5M, but it was extremely narrow and tight. The 6W fit really well. The boots are comfortable for walking and everyday wear. I like that they are a flat boot, no extra heel height, but they could use more cushion and support.
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1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Love this boot, but it rolls my little toes under so I have to return. I wear a WW.
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1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
This is my 3rd pair of these boots. I only wear zero drop shoes (no heel elevation) and these are the only nice looking boots that fit the bill that I've come across. Pros: nice looking, soft leather, flexible sole, no heel elevation Cons: The flexible sole does wear out. I wear these boots 5 days per week through the fall and winter. By the end of the season, I can see the inside of the heel peeking through. Hence the 4 rather than 5 stars. The leather does stretch so don't buy them big. I ordered a half size smaller than last time because my old ones were swimming on me by the end of the season.
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1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
First off, let me say that I'm extremely picky about shoes. I'm 36 and have a narrow foot and high arch and prefer barefoot style shoes and NEVER wear heels. This makes dressing up challenging. I wasn't crazy about the look of these shoes when I ordered them, but I wanted a solid black boot that could be dressy or casual (worn with a skirt or skinny jeans), had no heal at all, and would accommodate my narrow foot. These were the ONLY boots I found that met my criteria. I wear between an 8 and 8.5, so I ordered the 8.5 narrow. They fit like a glove. Really, I have never felt so snug a fit in a shoe in my life. The sole is squishy and cozy and there is a surprising amount of arch support. I was concerned that the toe area might be a bit too tight, so I ordered the regular width just to compare. The regular was too wide, so I returned it (thanks Zappos) and stayed with the 8.5 Narrow. I wore them out for the first time this week, for about 6 hours. My feet were comfortable the whole time. The boots are lined, so they are warm. Not sweaty, but they keep my feet warmer than a pair of sneakers would, which is helpful in cold weather. I haven't had them long enough to comment on durability, but so far, so good!
I'd also recommend:
clarks
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1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
For some reason, although these booties fit very well in the toe area, even a Medium width seems to gape at the heel. I've been very happy with SoftWalks sizing in the past & don't know why these now seem too roomy in the heel.
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1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Poor SupportGreat Support
Very cute boot. I ordered a 1/2 size up in wide, based on reviews. For perspective, I love the fit and support of Crocs on my hobbit feet. It turned out that these boots would not zip up all the way because of the size of my ankles. No fault of the manufacturing. They appear to be quality boots. There wasn't enough support despite the padding, for my taste. I am returning them based on size and support.
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1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Poor SupportGreat Support
I may update this review later as I have ordered a size up recently. At present, I found out that these are very small. They were so tight I felt like I was sticking my feet in a trap. I ordered a full size up because there is no way a half size would work.
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1 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These are soft leather and nice looking in a classic way but SoftWalk seems to run small. I have had 2 pairs of another SoftWalk style and they also ran small. So, I need to send these back and have ordered a half size up with a W instead of M and also a full size up with M hoping that one will fit well. I have scoured over boot styles and am very picky. Not interested in big buckles or trend as much as simple, good looks and comfort.
I'd also recommend:
Clarks
,
1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I bought these for my elderly mother. She loved the feel of the leather and the arch support, but they were too narrow. She tried the regular size 6 as well as the six wide, but due to arthritic toes, neither pair for her.
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1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
pros: 1. The shoe is very light and comfortable 2. Style is nice and neutral cons: 1. The sole started ripping in 1.5 months of heavy use 2. The shoe is cold, I would classify it as fall shoe, not winter shoe, once the temperatures got to 32-33 started being unusable.
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1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
This bootie was flatter than I expected. There is no heel at all and arch support is minimal. I wear a size 10 M and the size was fine. The shoe just felt like I was walking in a shoebox, no lift, no lilt.
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1 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These are a very soft leather, well made shoes with a nice cushioned footbed and arch support, but they run very narrow. I do not have wide feet by any stretch of the imagination, but the medium width fits exactly like a narrow in most manufacturers. I had to exchange them for wide and I am waiting to see if that will be a better fit, otherwise they too will go back. Style wise they are casual boots, and good for day to day. I bought them to wear on rainy days to work, they are good enough with slacks for work and cute with skinny jeans, but I would not wear them for anything more dressy than that.
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1 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These are nice comfortable shoes, but the sole is tearing off after just 2 months of use. I am therefore hoping to return them: for $150 shoes, this is hardly acceptable...
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1 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I liked the look of these but they were just way too tight on my calf to wear with tights or jeans, there was no room once I zipped them up. They've gotta go back.
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1 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style3Rated 3 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I ordered these booties one month ago. I have worn them maybe 15-20 days since they were delivered. I wear them to work, and I have an office job. The soles have already worn through. I have holes in both heels of the boots. Despite the fact that they are comfortable and do look nice, I am very disappointed. The boots should have lasted at least a season! I feel that I have completely wasted my money on these boots.
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at SoftWalk
Very cute and fit my foot like a glove. I ordered a 6.5
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at SoftWalk
Very pleased with these boots!
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0 found this review helpful.

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