Customer Reviews The North Face Osito 2 Jacket
Write A ReviewRating Summmary:
4807
4,807 total reviewsReview Breakdown:
88%5Rated 5 stars out of 5
7%4Rated 4 stars out of 5
2%3Rated 3 stars out of 5
1%2Rated 2 stars out of 5
1%1Rated 1 star out of 5
Customer Fit Survey:
78%"Felt true to size"
87%"Felt true to width"
67%"Moderate arch support"
Additional Reviews
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Overall2Rated 2 stars out of 5
Reviewed at The North Face US
I got a brand new north face jacket in this past december and then after wearing it a couple times, it began to shed everywhere. It's very comfortable, but this is becoming an issue.
Ballengee,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
Wore 3-4 times...never washed....yet found a quarter size hole in the inner arm seam. Appears that it was a manufacturering mistake; as the stitching seems intact just not connected to both sides. For the price I shouldn't have to break a sewing needle out to fix things on it.
RobinL,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
Very dissapointed in this jacket--it is too small --I bought the size according to your sizing information--the jacket for the cost is not the quality I expected. Won't order from them again
Roopsa,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
Nice jacket but runs small ordered 2xx for my granddaughter won't fit for very long a friend also ordered one and had to return because it was too small
Bubbie,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
Beautiful color, seemingly warm - after trying it on over a black turtle neck - I had light gray fuzz all over my shirt - very disconcerting - was told to wash it before wearing it - well considering the price I did not feel I had to take that step in order to enjoy the jacket.. Returned it -
I still love two other NF jackets I purchased and do appreciate good customer service and quality product except for the Osito.
20times,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
I bought the OSITO women's jacket and it keeps me warm, but the fur get all over everything... my jeans, clothes, car seats, home furniture, and anything and everything that I touch. I will never buy another jacket of this style.
McRoberts,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
the jacket feels and fits great. the only set back I have with it is it seems to shed on my other clothes which can be a bit embarrassing.
Melissa1972,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
I like the jacket. It fits just right and is nice and warm but every time I wear it it sheds little fuzz pieces and makes a huge mess. I've tried washing it numerous times and other things to try and get all the little pieces off of it but it keeps shedding. I've only worn it twice and don't want to wear it again unless I can figure out a way to stop it. Very disappointed.
DanielleM,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
I wish I had read all of the reviews - especially the comments from NorthFace indicating they have solved the shedding problem with this coat before I donated my black coat to goodwill today. I purchased the vest version several years ago from Nordstrom. It still looks beautiful. It is soft and sheds minimally. On the other hand I bought the coat from Macys last December and not only did it shed like crazy, the material also stopped being luxuriously soft after the first few washings. I still love NorthFace - even my 9 month old daughter already has 2 coats - but I will be sure to keep my receipts/warranty information moving forward!
Suz35,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
I bought the jacket and 2 vests because I thought they looked nice on others. I wore some very expensive sweaters with them. The jacket and the vests all shed so badly that the sweaters were practically ruined, and every thing and person I came in contact with was covered with the Osito fuzz. I was very embarrassed and received a number of comments about all the fuzz. I would advise washing the Osito products and leaving them in the dryer for at least an hour before wearing them. I am not sure it will take care of the fuzz and balls of lint, but it is worth a try. I don't understand why North Face would make such products. Buyer beware.
Fran,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at The North Face US
I was so excited to get this jacket. I had my eyes on it for nearly a year and finally got it a few months ago. Sadly, I am no longer able to wear it due to the EXTREME amounts of shedding. It is so bad that when I get in the car my seat belt is just covered in tiny black fur balls that burrow themselves in to any fabric they come in to contact with and are nearly impossible to get out. I love everything about the north face products except this jacket. It looks beautiful but is just not practical for me :/
SarahElizabeth,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
1 star because I did not get what I ordered and now I have no use for it. The jacket fits fine and is comfortable but I ordered the black fleece with black logos but got one with a light grey logo on the front and back. I specifically ordered black on black for work so the logos wouldn't be visible because we're not allowed to wear visible logos. I can't wear this work which is the main reason I bought this. I'll probably keep it because its warm, looks cute, and was on sale, but now I have to buy ANOTHER plain black jacket for work which is really annoying. This is the 2nd time this has happened to me with a Northface jacket showing different colored logos online than what you actually get. Be aware if you like a certain color logo in the picture you probably won't get it. It's very annoying that their pictures don't match what you actually get.
Kellie,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
Bought this to replace a older Osito, quality not there. Now very thin and not warm and not worth the money.
Tina,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
comfy and cute but sadly it sheds terribly!!!! I noticed there is black fuzz everywhere, gets stuck on clothes I wear it with and when I washed it, fuzzy lint stuck to everything I washed it with. The image is a quick once over with a lint roller. You can't even see the smaller lint that comes off, but you can see the big 'chunks'. So annoying I can't wear it. It even shed all over my white comforter when I laid down on it before i realized how bad it was. I have to take a lint roller to everything its around so I can't wear it anymore. It was a Christmas gift so I have no receipt!
Gakabu,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
I have had to return this jacket twice hoping I just received a poorly manufactured one each time. I've had people tell me theirs from years ago never shed and lasts. But the shedding is intolerable. Please fix this issue.
Addie,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
I ordered the black with white emblem but they sent me the black with black emblem. Had to return!!! Before ordering I read the reviews and it stated it was black with white emblem.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
Bring back the old version!!!! This one is too big & sheds too much!!!! Entire jacket is loose. Not form fitting/feminine at all. Top sticks out when unzipped halfway from being too big. Also, no draw string was a huge mistake. And the shed is coming off onto my other jackets & clothing. The old version was perfect. Like, why???
Chris,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
Bring back the old version of this jacket!!!! This one is way too big & sheds too much!!!! No draw string at the bottom. Too loose. Not form fitting at all. The old version was perfect. Like, why???
Chris,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
First of all I ordered this jacket twice and was sent the wrong one BOTH times and instead of sending it back, again, I kept it because of fear that it would happen a THIRD time. The jacket fits well just wish I could've gotten it in the exact color that I paid for.
Sarah, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
The image colors were confusing, so I contacted TNF for assistance to confirm that I was selecting the correct jacket color. What I received is not what I was told - incorrect color. Upon contacting TNF I was told that I was confused and that the product descriptions were correct. Apparently, contacting customer service for assistance is a wast of time - to be told two different things by two different representatives is an issue TNF may want to correct. I am returning for a full refund and have intention of repurchasing from TNF.
Todd,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
This jacket is not as it is pictured. I ordered the TNF BLACK/TNF BLACK. I received a black jacket with a Gold colored emblem not a black emblem. I didn't even open the bag. It's going back.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
These are so pretty brand new but when you wash them they never look the same. I won't spend the money on them anymore, sale or no sale.
JoniJosi,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
I just bought this jacket last week and during the first use I noticed it left fuzzies all over my seatbelt when I was driving. Over the week I have worn it about two more times and it sheds like crazy. I wore a crossbody bag over this and the strap was covered in lint. It's in my car and on my clothes underneath. I have yet to wash it for fear of what it might unleash upon my laundry machine. Surprisingly, if I try to lint roll it nothing comes off. This is my first Osito jacket, and honestly it is super soft and warm but I expected better quality from Northface.
Tiffany,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
I use the coat frequently and it has shed pink fibers all over all my clothes and car. I walk around with pink dots from the coat. I have washed it several times and put a lint brush over it and still no improvement. I have contacted customer service 2x and they have never responded. I've bought several North Face jackets and this is the first time this has happened.
Vm,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at The North Face US
Nothing great about this jacket
Blondie,
0 found this review helpful.