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Customer Reviews UGG Alena

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Rating Summmary:

1,219 total reviews

Review Breakdown:

69%5Rated 5 stars out of 5

14%4Rated 4 stars out of 5

7%3Rated 3 stars out of 5

5%2Rated 2 stars out of 5

5%1Rated 1 star out of 5

Customer Fit Survey:

44%"Felt true to size"

74%"Felt true to width"

57%"Moderate arch support"

Additional Reviews

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Overall5Rated 5 stars out of 5
Reviewed at UGG Australia US
A little loose in heel but not enough to matter. I wear 6 1/2 and these are 7.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at UGG Australia US
Gifts , best gifts ever
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
I use them as slipper, but they are going to need some break in time. I hope that I will make them a little wider with time. My suggestion is buy the next size from your regular size. If you have wide feet, you may be taking a risk even with the next size up. But, oh, are they warm!
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at UGG Australia US
This slipper was VERY narrow across the forefoot. I bought it for my mother in law who wears a size 7. I had heard that the UGG slippers run small so i bought her a size 8 and she couldn't even get her foot in it. I wear a 6 1/2 and could slide my foot in but it was VERY tight.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at UGG Australia US
Only come in whole sizes, so buy half size bigger than you normally wear if possible. But rest assured,they always feel snug at first but loosen quickly.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
Good slippers but they are a size too small compared to the boots.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at UGG Australia US
Very comfortable.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at UGG Australia US
The bottom line is that inside of the slipper, it's not pure sheepskin. There's no arch support. I use to be able to get the plush sheepskin inside on my old purchases of your product for women. I bought my husband some of your slippers again, and his is dense plush sheepskin. Also, when I purchased three pairs of slippers, the contact at your UGG store reassured me that I would get a label emailed to me and there would be no charge to me. I've called the store many times and can't get the gentleman that took my phone order, and all the other employees say that I have to pay for shipping it back. I would have also like to see the slipper in smooth leather like your past slippers instead of suede. It's like you've gained clients, but product has declined in quality greatly.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I received these as a Christmas gift and really liked the color and feel. They seem to run narrow. I wear slims and narrows always so the fact that they were a little tight across the ball of my foot was surprising. They would be uncomfortable to anyone with wider feet, at least until they stretched out. I was disappointed that the tie didn't actually function but it wasn't a big deal because they were so snug. Unfortunately, after only wearing for two days, the instep seem began to split on one of the slippers. Zappos was great about making the adjustment and I have ordered a replacement. I believe the seem splitting is a design flaw or that seem needs to be reinforced better. I have ordered Acorns since this style is no longer available in my size.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at UGG Australia US
Too narrow, feels really tight
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These are like walking on a cloud! Extremely toasty and warm. If you have a wide foot, they take a few wears to break in. When I first put them on a bit of the lacing came undone due to the tight fit. Easy enough to fix as I didn't want to part with them.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at UGG Australia US
My Ugg slip on cable knit slippers are exactly what I was hoping for. Adorably stylish ( I bought the cream colored cable knit ) and the fur lining is so cozy. The sole is very practical for transitioning from the comforts of home to a jaunt outdoors for the paper or a quick errand. Sized perfectly...the fit was an instant fantastic.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at UGG Australia US
The slippers were a bit snug at first but then I realized that it's due to the fleece lining which quickly conforms to your foot and then all is well (great actually). I love the primrose color and the quality is fantastic. I would definitely recommend these.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at UGG Australia US
The slippers were very short & narrow but I know they will stretch out. The boots were perfect & super comfortable. The leather hobo small bag is the perfect size. Love love the buttery soft durable leather & the perfect pockets in the front. Just wish you could shorten the staps.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
If you are looking for comfort and warmth this winter season, look no further than the Ugg Alena! I saw this on Oprah's Favorite Things and was looking for a commuter shoe. Reading that this is a waterproof suede was a big selling point for me. Some reviews recommended getting this a full size larger, but I bought my true size and am glad I did. My feet will be toasty this winter!
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at UGG Australia US
perfect for running errands, school, even lunch. these look great with both the back up or down. very comfortable. love love love
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at UGG Australia US
Bought this as a Christmas gift for my daughter...now I want a pair! They did seem 1/2 size small at first but seem to stretch so fit perfect.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at UGG Australia US
I love my new UGG Slippers. They are comfortable, stylish and very high quality. They will last for years.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Great Ugg slipper, but I'm surprised other reviews did not mention that it runs extremely small! I always take an 8 in all Uggs boots or slippers -- I have 4 pairs -- all are size 8's. These "Alena" slippers that I got for Xmas are 8's and I can barely get them on. Very tight. I am concerned that maybe even a 9 will not work but will send them back and try a 9.
I'd also recommend:
Dansko, Ecco
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3 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at UGG Australia US
Product will be used for warming feet while at home
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at UGG Australia US
Customer service was amazing! I bought two pairs as a Christmas gift and only one shipped. They sent out the second pair immediately without hassle.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at UGG Australia US
These slippers were a Christmas gift for my mom. As usual, Ugg provided an excellent product - she loves them.
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at UGG Australia US
I bought a men's and women's pair of slippers as gifts for my son and daughter-in-law. They absolutely love them!
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at UGG Australia US
I wear an eight and a half.....the nines fit perfect. With thin socks or none.....Walked two miles in the cold....feet where toasty the whole time. Buy these.. You won't regret it!
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0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at UGG Australia US
These are great! The back of the slipper comes up a little bit and provides extra warmth during cold winters. I wear them around the house without socks and my feet are always toasty!
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0 found this review helpful.

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