Customer Reviews UGG Alena
Write A ReviewRating Summmary:
1219
1,219 total reviewsReview Breakdown:
69%5Rated 5 stars out of 5
14%4Rated 4 stars out of 5
7%3Rated 3 stars out of 5
5%2Rated 2 stars out of 5
5%1Rated 1 star out of 5
Customer Fit Survey:
44%"Felt true to size"
74%"Felt true to width"
57%"Moderate arch support"
Additional Reviews
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Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
I normally wear size 9.5-10 and given feedback from previous purchasers on running small, I ordered a size 11. Too big in heel. So I ordered a size 10, perfecto - beautiful and comfy cozy. Zappos was awesome at redelivering quickly. Thanks. I am delighted with purchase and awesome Zappos customer service. Thanks so much.
I'd also recommend:
none
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at UGG Australia US
These are great for wearing around the house. They keep my feet very warm and they have rubber soles so that I can wear them outside if needed. The bow is sewn onto the shoe rather than pulled through it which is nice because you don't have to worry about it coming loose or undone all the time.
Kendrixloves,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at UGG Australia US
I love my new ugg slippers. I have to remember to take them off when I go out.
Warm T,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at UGG Australia US
Love the Alena's, only problem is when you first wear them they are extremely snug. But after you wear them every day for 1 week they stretch out nicely and become true to size. My advice is to order your usual size, give them a few days and they will fit perfect. Looks really good with skinny jeans, a skirt or tights.
Rachael,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at UGG Australia US
It's so comfy and I love how you can change the height to your liking. It's a good fit and such a cute slipper. I couldn't be happier with mine! I want them in ALL colors!
Bailey,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at UGG Australia US
LOVE this slipper. My husband got it for me to wear around the house. I am normally a size 8 but with the two different UGG boots I have I wear a size 7, we initally went with that rule of thumb and my foot didn't fit in the 7 at all, went up to an 8 and it was very tight, finally settled on the 9. With these shoes I would recommend 2 sizes up if you like wearing socks with your slippers. Other than the sizing issue these are wonderful shoes!
Keeping W,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These are great slippers. I am glad that I read the previous reviews and glad that I ordered larger. They fit perfectly!
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
This was a gift, and was received well! The Ugg's are super comfortable. And, Zappos made the purchase so easy!
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at UGG Australia US
I got these because I always want to wear something around the house but sandals and other shoes just weren't comfortable enough. I love them so much. I wear them all the time and the tread on the bottom is perfect. It's not to hard that I can't still curl up with them on but at the same time it's enough that I can walk to the mailbox, out to my car, or take a quick trip somewhere. They do run small and are so full of wool that they are tight. I recommend a size bigger than your usual UGG boot size. All in all, I love them and definitely recommend!
Jordans97,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Wonderful comfortable shoes! I wear them all the time. My first pair the string at the toe started to unravel after a few months. I called and Zappos sent me a new pair two days later! Great customer service!!!
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
I bought these slippers and within a week the stitching had come undone. I was really disappointed, given their price. I tried getting them replaced through Ugg directly. They were totally unhelpful. After a few months, I called Zappos and within a few days the problem was resolved and I had a new pair of slippers. No problems with the new pair. Love them. Comfortable and cozy. I do feel that they run smaller than traditional Uggs - just an FYI. Zappos is the best!
Libby K, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at UGG Australia US
this is my very 1st pair of uggs and I am completely in love with them!!! I wish I could afford to get every color!
THE S,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Love these! So comfy and I saw the reviews about them being hard to get on and have had no such trouble! But they do run small. I wear an 8 in more normal Ugg short boots; had to get a 9 in these.
I'd also recommend:
Born
Morgan W, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at UGG Australia US
awesome shoe
Lady D,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
After reading the reviews I had to rewrite mine. If you are looking for absolute comfort these are the shoes. I am a 8 in regular Ugg boots but a 10 in these. All of my Ugg slippers are a 10, and of course I am not a 10 so they look small on my feet. I am 5'7". I got them and have not taken them off. That VIP 24 hour shipping is the best! I truly feel like a queen when I order from you guys.
Liberty, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These slippers are awesome! Extremely warm. They have a hard bottom so if you have to run into the garage you can do it without having to change your shoes.
Rose, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at UGG Australia US
I use my slippers primarily in the house. I did have to run to the mailbox one snowy day and the grip on ice was superb. The shoe size is a little snug at first, but starting to give a little. I would order your regular size as it will stretch out over time. The coloring is also just as displayed.
SoldOnUgg,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I love these slippers...I am a 5 1/2 or 6 shoe size. The 6 in this slipper is way too big. The 5 is snug, but I know they stretch, and when the sheepskin flattens out, they will be the perfect fit. They are warm and cozy!
Faye, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These are the most comfortable shoes I have ever worn- by far! I wear them out and around the house. I originally purchased them to wear rolled down, but I actually like them rolled up better because the fur is so thick and keeps my ankles super cozy! They are so soft and instantly warm my feet! Sadly, after just two days the stitching ripped on my left foot. Zappos sent me a replacement pair and return label for free! Thank you Zappos! Great job!
Shelby M, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at UGG Australia US
After being out in sub zero weather these are great to warm up in!
Mom O,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at UGG Australia US
I use them every night and every morning they keep my feet warm and comfortable
Firefighter363,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at UGG Australia US
This particular UGG is my very favorite. It feels good, made very well and your feet will love them.
Judy L,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at UGG Australia US
These are the best gift to give. Great for indoor and around yard. They are warm but don't make your feet sweat.
Had to return them for a size up, but Ugg paid for shipping both times. Hands down, one of the very best companies to do business with.
I'm buying several family members slippers for Christmas, and recommend them to anyone reading this review.
Big D,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at UGG Australia US
Love my ugg slippers. I would buy this product again.
Great for after long runs in marathon training (soft and comfy on the feet)
Rippo T,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Reviewed at UGG Australia US
I love the way they feel on my feet. I thought they were going to come all the way up, but the top of your foot is out; I prefer if the tongue was a little longer. Other than that I love the unique look because I wanted something different from everyone one else.
Chan O,
0 found this review helpful.