Customer Reviews UGG Kids Bailey Bow (Big Kid)

I'm sure my daughter will enjoy her boots once received. But poor customer service is not excusable.

I bought the black pair last year for my then 4 year old and was not happy with them at all. The sales clerk convinced me that the reason they did not last was due to my care of them (although I myself have 6 pairs and have never had any problems). So, since my daughter LOVED them we tried again. AGAIN they didnt even last us the whole winter season. Faded terrible and the seams all looked terrible. The whool matted AND dyed her feel terrible. I was so disappointed and will not make the "fashion" over practicality mistake again. Very Sad :(

Thought they were the best uggs ever.. After a few wears my bow stitching came down. All I had were ribbons hanging. After tying the bow it just didn't match the other boot. Because its not actually tied in a bow just simply sewed to appear like a bow.

I never did receive these Ugg boots. I ordered them for my daughter for Christmas and they had gotten lost in transit at UPS. I had to call multiple times to Ugg and UPS. Then on top of that - the item was out of stock so we couldn't even get another pair and the best that your customer service could do was take $20 off another pair. My little girl was so disappointed. It was a horrible experience altogether. Between my daughter and I, we own numerous pairs of Uggs but after this inconvenience, I don't know if I'll ever order again.

Only worn three times and sprayed them when first purchased with ugh sprays. Already look faded/grey and heavily worn after only three uses.

I am not pleased. I wore them once and they were completely ruined ! They creased so easily and they have fur falling off everywhere.

send this product back 10 days ago, no refund yet. When you call this company waiting time might be longer then 30 min, one time I was on hold for about an hour. I would rather use zappos, you get your order in one day and get refund in one day if needed. I was waiting for my order for a week and now is waiting for refund. Very upset with their service.

What we received was definitely a counterfeit. UGG wouldn't allow a product like this to be sent in their name.

these boots are very ugly , i hate them .

Don't like the boot it is too babyish

PLEASE RESTOCK THESE I AM JUST DYING TO BUY THEM, BUT I DONT LIKE HOW THEY SOLD OUT SO QUICKLY. PLEASE RESTOCK THEM AS SOON AS YOU POSSIBLY CAN

I am usually a size 5 and that is what i got since i couldnt try them on because they are not sold in very many stores. They were way too big, probably a size and a half too big and now i am not able toreturn them ang get a smaller size because they are all gone and Ugg will not resell them untill next year. I am very dissapointed and they were so big that the upper part around my leg did not even come close to touching my leg.