Customer Reviews Gentle Souls by Kenneth Cole Best Of

This boot is cute, although heavy and clunky, but it's casual. I found it to be too wide in the heel, so it was coming off of my foot as I walked and made it feel too awkward and clunky, even though it tightened the adjustable buckle. The toe box was too narrow, so putting on thicker socks made that part really uncomfortable and it didn't help with the loose heel very much.

Very stylish booties, but felt a little too narrow.

I really wanted these to work, but they are too narrow. Gorgeous in hand, but won't work for my c-d width foot.

These are beautiful boots! Nice casual look. Great tan color. I was just a bit disappointed that the heel was hard. I would prefer rubber. Overall they are comfortable. You cannot remove the insole though which may end up a deal breaker for me. If you do not usually need extra cushion or arch support, these might be for you.

These boots were comfortable straight out of the box and stylish with skinny jeans. I thought about getting a second pair in mushroom but decided not too because I have skinny legs and these boots are a tiny bit too wide around the ankles for me.

Good looking boot - yet it was too narrow in the toe area for my 6 1/2 foot. I don't ever wear a wide, yet if you have any width may need to reconsider.

Great looking, nice arch support and fit well. Gentle Souls has consistent comfort & helps with arches. These are a bit heavy for travel but look good with leggings and jeans.

These boots had so much promise but unfortunately for me I had to return them. They are indeed beautiful, the leather is supple, overall quality is excellent. But the shoe above my instep was too tight and I did not want to risk that they would stretch enough. I have to be careful of pinching the tops of my feet too much - causes nerve problems. I am so sorry that they did not work out.

These boots are perfect for work and weekends. Supportive, stylish, and just enough hardware. I had a knee injury so needed a flat shoe with support and these are great at a good price point.

I really like this boot. However, I would advise that you pay attention to the reviews that tell you to size down - this boot does stretch with wear. Additionally, it is open on one side so it is already a loose feel - so if you are looking for a snug or close fit you will not like the feel of this one. If it feels "right" out of the box you will not be happy after a few wearings! They are a high quality boot, nice leather, and overall I'm happy but they did take a bit to find the right size!

I know it is a moto-style boot but it is very heavy and rather clunky - at least for my taste. I also found the boot seemed rather wide in the instep but very narrow in the toe box. It just had an odd fit and look on my foot. Ordinarily I am a big GS fan so will keep looking for a softer style to come out.

Just not attractive --- maybe because just too bulky or the shaft too tall? Was comfortable though.

I wanted to love this shoe. The design is fab, the leather is supple, the heel height is just right. Unfortunately I could not get a good fit! I'm usually a 10, but sometimes a 9.5. First I tried the 10, which actually felt fairly comfortable, but my heel had MAJOR slippage. I figured I needed a smaller size, but the 9.5 felt way too small and constrictive. All the comfort I had noted in the size 10 was completely gone when I sized down, which lead me to I should be in the size 10...but the heel is just too wide for me. So I'd say it's mostly true to size, but not for those with narrow heels. (Side note: La Candienne size 10 boots fit me like a DREAM and are the most comfortable boots I own. They are also quite an investment!)

Beautiful leather and quality materials. But what a weird fit -- the top of the boot felt like it was pushing down on my toes. The heels and ankle fit strangely as well. Going back. Please make shoes for real human feet!

I own several pairs of Gentle Souls, all in 8.5, and love this comfortable brand, so I ordered these in an 8.5. When I try on shoes, I always try on the right foot first because, at least in my mind, that foot is a little bit bigger than my left. I tried on the right with a light pair of socks, and although I thought it could have been just a tiny bit longer, it was still comfortable. Then tried on the left -- way too tight across the widest part of my foot. I seriously think that shoe was defective. They are so cute, stylish, and have that nice pebbly leather I love so much, that I was so sorry to have to send them back. But I'm thinking about reordering them in a 9, which would allow me to wear a heavier sock, hoping that they will not be so narrow.

This boot looked great, but when I tried it on it felt like there was a hard bump right at the arch in both boots. It was very uncomfortable. There was no way I could keep them.