Customer Reviews Timberland PRO Anti-Fatigue Technology Insole

I have the Timberland Pro Hyperion 6" Alloy Toe Work Boots. I bought them in a size 8.5 wide. According to this website and both customer service representatives i needed a medium insert. i bought the medium insert. it arrived and did NOT fit. it wasnt even close. it was to wide and way to long. the customer service representative was zero help in identifying what insole would actually work because they are just extensions of robots. They are clearly not trained to actually solve issues nor are they willing to take the extra step to get you help or information that would actually get you the product you want. i know without a shadow of doubt that my boots are an 8.5 wide and the insoles dont fit. So because i loved my boots ( this is my 3rd pair of the Hyperion) i decided i would try to order the next size down ( a small) to see if they would fit since the customer service was zero help, and the website says clearly that Mens boots in an 8 or 9 would need a medium. The new insoles arrive and they are the right length and width but they are not designed identically to the original insole that came with my boot so they dont offer the same level of comfort as the original insoles (not even equally as comfortable as the original insoles that are worn and deteriorating). Timberland if you would like to keep a returning customer then find me the proper insoles for my boots. my order numbers for both pairs of insoles are 15382161 and 15881392

I'm not sure if I did something wrong with these. I knew I was going to spend the day in a pinball tournament and I purchased these based on the glowing reviews of the sales person and another customer who happened to be walking past. I have two pairs of Timberland boots that I love as well. Two hours into the tournament, my feet were in agony. They were hot and felt like someone had been attacking my feet with a meat tenderizer. I thought it might have been just that day so I wore them out for my chores again today. Didn't even make it all the way through Costco before my feet felt like they'd been through the wringer. Wishing I'd saved my the packaging and receipt.

Junk. Lasted less than a month.

These insoles are significantly thicker than the insoles in my shoes. I bought them hoping they would fit. However, I determined they were too thick after I cut them to fit my shoes. I have reached out to customer service 4 times in the last month in regards to the 1 year unconditional comfort guarantee and have not heard back from them. The 1 year guarantee was a factor in my decision to purchase these insoles and I have been extremely disappointed in Timberland's customer service support. Based on this experience, I would not recommend buying any Timberland products unless you are confident you will keep the product.

Had these in my timberland pro ironworker boots. The top layer peeled off leaving a sticky foot bed. They wore out in about 3 weeks of work. I bought a pair of insoles fromg a shoe store and haven't had a problem since

Was told about these. Tried them out, what a horrible product. Did not do anything they advertise. My feet were not "anti-fatigued" at all and they smelled horrible after 3 days of wearing them in new work boots. Was recommended another anti fatigue product afterwards made of memory foam - night and day difference. Sorry timberland this product isn't worth the $$.

does not hold up long i am on my 2nd insoles for boots that are just over 2 months old