Customer Reviews Jambu Sugar

Wish they fit. Half size too big, they have to go back. Bummed because they are obviously good quality shoes with a great padded footbed and would be super cute if my foot were not swimming in the shoe. Definitely order a half size smaller, and if you are normally a six or smaller, don't bother.

Loved the sandal but ordered my normal size of 7 1/2 and it was way too big! :( Ordering a smaller size!

I love these shoes and so looking forward to wearing them. Unfortunately, the grommets at the top are exactly where my ankle bone is, and they are too painful to wear. I'm so bummed.

I am beyond disappointed. I normally wear a 6.5 or 7, but even the 6.5 was too long. Apparently that is the smallest size in this shoe, so I am out of luck. They are so beautiful and comfortable...the smoky color is even better in person than on the screen. I'm not sure what I will do. I really want to keep them. : (

Great-looking, comfortable boot-shoe I wanted to love, but the size 8 1/2 was a little too long, and the 8 a little tight in width. So close, but I had to send them back.

Seems longer than regular size. I am returning and ordering at least 1/2 size down. Very cute and comfortable, however.

Buy one full size smaller! I was sorry I didn't pay closer attention to the reviews. These are very comfy and cute. Great neutral, but unusual color.

Great shoe, however, they do run large as I had to order a whole size down. Also, the color does not seem true as well. I ordered the Jambu Sugar and the brown is much much lighter in person. The first pair I ordered I had to return as one shoe had the flowers colored on the foot bed and the other shoe did not so they didn't match.

I love Jambu - the interior sole is super comfy. But my pinky toe was falling outside of the top strapping. It looked terrible and felt uncomfortable to walk. Size 11M.

This style seems to be getting larger--and on this particular pair the left shoe seems larger than the right shoe--and my left foot is my larger foot. I adore this style, but fitting has become difficult. I LOVE this shoe style so much I am even keeping the pair I have that have a little squeak as they are the ones that still fit me! I think Jambu needs to make a 5.5 size now as size inflation seems to have occurred :-( I need to return the last two pair I purhased and wish I did not have to do that.

Pretty but very strange fitting. I wear 7.5 - 8 and followed reviews and ordered a 7. Couldn't get my foot past zipper. Exchanged for 7.5. Foot past zipper, so far so good. I have a wider foot at the toes due to breaking both my little toes. My foot flopped around in the shoe at that area. Would have driven me nuts. Very disappointed and back they go.

I ordered these a half size smaller as other reviews suggested. They were still too long in the toe. I have a slightly wide foot, but often wear medium width. I figured this style would be fine with the elastic down the middle, but no! These are meant for narrow feet. Too bad, cute style!

I'm sad because, even though I ordered a half-size smaller than my usual (9) size, they were still way too big for me. Lengthwise, they were pretty good with this size adjustment. The problem was they were really loose on my foot/ankle. I don't think I would feel safe walking in these. I wish they fit because they seem like they would be super-comfy!

I love the look of these shoes. I took the advice and ordered half a size down. I'm normally a 9.5 in most shoes so ordered the 9. They still felt large. So for the first time since middle school (I'm 40), I tried on an 8.5. The 8.5 fit the best width and snug wise, but was a bit too short. So I decided to just keep the 9s. But the 9s I had had a defective zipper on the left shoe. It was nearly impossible to unzip, so I exchanged them. And the new 9s I received had the same defective zipper on the left shoe. That shoe was stuck on my foot for an hour while I tried to unzip it. So those are going back, too. And I just don't feel like trying yet another pair. Wicked bummer.

Smoky Vechetta Leather is not a dark brown (as pictured), it's a Medium Taupe color. A nice color, but not what I was expecting. Good cushioned insoles but the wedge & platform are totally stiff with no flexibility in the forefoot area. Also they run a full size larger than marked. A super cute sandal, but I will have to return.

With my flat feet and foot surgery, it's a challenge to find good looking shoes, with not too high of a heel. This shoe is stunning in person and would go great with just about any summer outfit. I wore this around the house for a bit, but unfortunately, it runs about a half size too small. I'm really sad to have to send this back....

LOVE these---well made and probably super comfy if they fit you and these are not wide enough for my feet--SO sad to send them back.

Super comfortable. Very good looking shoe. They squeak, however. I'm hoping this will go away as they break in because I would wear them constantly if they would stop squeaking.

These shoes have changed in the past year. My red pair from last year fit perfectly, sizing down half to one full size. This year, though, this smoke pair fits very differently. The same size 10 was too shallow in the heel cup and was tighter all the way around. So, I ordered the 11 hoping to have more room. Yes, it's larger all the way around and it definitely is much longer - ladies, it will fit a size 11.5 to 12. I could deal with the longer toe area but the gap at the heel cup just made it too uncomfortable. Bummer. The smoke color is what I'd call mushroom, it's a gray/brown. One big caveat: these shoes smelled like chemicals. It was so bad that I had to put them in the shipping box and take it out of my bedroom. My guess is that they've changed manufacturers across seas and don't have QC under control. Bummer again.

I love the style and look of these shoes but they rubbed the most painful blisters ever on my ankles after only 30 minutes. I never write reviews but am so disappointed because I can't return them because they were worn, nor can I wear them. The seams around the ankle are not flat so the little edges rub the bones around the ankle. They are super cute though.

Really cute shoe! As others have said, it runs large. I just sent back the 9.5 I normally wear, and re-ordered in a size 9. Only, instead of reordering just the black, I'm also getting the red - both in size 9. Just too cute and comfy to pass up.

I love Jambu's -- this was going to be my new Jambu summer shoe, but they just don't work. The color looks grayer than what is pictured -- this looks light brown, but really they are a putty color. But I still would have purchased them except they just didn't look right. I almost kept them, but couldn't pay that much for something that was just "meh" -- I think it's the heel. A bit more heel and they would have been better. Also, a few of the many straps just stick out. They were a bit tight around the ankles, but I'm sure the leather would have quickly adjusted and been comfy. But they were just...blah. So they are going back, thanks to Zappos wonderful return policy. Thanks, Zappos!

Love Jambu as they usually have well made supportive walking shoes that are also stylish. I was excited to have these for the spring/summer warm up. I usually wear an 8.5 in sandals and a 9 in boots and athletic shoes. These shoes felt a full size bigger. My feet didn't even reach the end of the shoe and easily slipped out even with the shoe zipped. I am going to return and try a full size down and see if that works.

I normally love Jambu shoes however these gave me an unbelievable blister! The zipper in the back was so uncomfortable though the rest of the shoe is super comfy-dont know what to do :( -would like to return them but already got rid of the box and everything since I have never had problems with Jambu shoes before. These felt tighter than normal also as I usually get the same size.