Customer Reviews L'Artiste by Spring Step Burbank

Shipping was amazing fast! Ordered one afternoon, had the shoes the next day! I have always loved Zappos! Unfortunately, this style was a whole size too small. It is even more cute in person, but runs really small. The shoe insert is super soft though!

There is too much variation in how these are made within this model let alone this line of shoes. Pity, because they are pretty cute and could be comfortable, but the fit is too variable each shoe even within this model fits differently. Not worth trying these anymore. Too bad.

I had a pair of these shoes that I wore daily a few years ago in my teaching job. They do feel tight when you first get them but they soften up considerably. Something has changed, however. These new shoes were really uncomfortable for me and I had to return them. Looks like they've made some changes to the inner support and it just didn't work for my feet.

So cute! Even more darling in person, but dang, they are tight! I ordered a half size up and could barely get them on. They are super tight across the top. I’ll be having to return them, and sadly the next size up is unavailable. Absolutely crushed.

Cute style, but runs a full size smaller

Cute style, runs very small

I ordered this shoe in two styles and colors, I wore one. They are adorable shoes and fairly comfortable, but my wide foot was uncomfortable after just a couple of hours.

Iusually wear a 39 in European sizes but I took the advice and ordered a size up to a 40. Even they were too small. They were touch short, on the narrow side and very difficult to get on. Are usually wear a size 8 1/2 in shoes and my feet are slightly wider than normal. I don’t normally have to wear a wide, especially if the sizing is European. Of note, the fit feels off. When I did get them on my feet they gave me a weird rocking gait. This is such a shame because these are absolutely beautiful shoes. They just did not work for me.

gorgeous shoes. very, very tight though I ordered a size up. leather rubs very hard against ankle. I'm very sad but must return.

These are very nice tooled leather. Unfortunately, these did not fit. I suggest ordering a size or half size up. Especially if you might want to wear socks. I had to return them.

So strange - just a year ago, I ordered L'Artiste Toolie in size 37. They fit wonderfully and I'm still happily wearing them. I just ordered this Burbank pair in 38, having read that they run small. Wow - even too small in a 38. I've just reordered in 39; let's hope they fit. My regular shoe size is 7. Spring Step, you need to work on consistency in your shoe sizing! Otherwise, I love Spring Step styles. I always get compliments when I wear my Toolies.

These shoes are so cute! Sadly, they did not fit. I ordered a 37, which is my normal (and often somewhat too large) size, and these shoes were TINY. They felt like a size 6. The footbed was nice and squashy, and they felt a little wider than a regular medium width, but definitely run super small.

Cute shoes, nice leather, way too small. Don't even begin to think you can wear these in your usual size. They are at least a full size too small.

Loved the look of the shoe but the fit was strange. I always wear a 38, but my toes were poking the end of these shoes which was odd considering they felt wide. I considered trying to keep them but they also have a squeaking sound when you walk AND there is a louder "crinkling" sound whenever I would step on the right foot. In the end it was just too much to worry about.

Cute as can be and may be too small (as others have said).

These are really cute shoes. I found the arch support to be low to moderate for me. The gray color is actually taupe/brown, with the elastic gore part being a true gray. I do not know of the other colors of this shoe. The sole is very "cushy", and adds a bounce to your step. The heel height is below 2", but higher than 1 3/4". They run very small, so order a whole size up. I wear a 38 and ordered in 39 and the fit was good. I had to return, as the arch support was not high enough for me, and I didn't like the non-gray color. Thank you Zappos.

Cute shoes! I ordered the Gray, and they were actually medium brown, with the elastic on top of the shoe gray in color. I read that they run small, so ordered one size up, and the fit was good. There is little to no arch support. The sole is very "spongy/cushioned", which would be comfortable. The heel height is less than 2". I am returning because they are brown, not gray, and the arch support is poor. Thank you Zappos! I tried to downloada jpg photos and Zappos said it was not a jpg. Sorry I can't get the photos here.

I ordered the gray in these shoes, and other than the stretchy part on top, they were brown. At first I thought that I had been sent the wrong color, but it said GRA on the inside...not gray at all. I reordered them in the black, and they are an excellent shoe.

I think the brand, altho very cute and I would love to have a pair.. The sizing is not right for my feet

Comfortable at first but then when wearing longer pinched toes. Also, black isn’t truly black, it’s dark brown and tan stitching makes it look even browner. I returned them.

Wanted to love this, but the toe box was too narrow for my small bunions. The footbed was extremely comfy, and I wanted to wear them for a job in which I’ll need to be on my feet all day. But after an hour of wearing them around the house, I could tell that they were going to cause me pain in the ball of my foot. Could work for those without bunions. I have two pair of L’Artiste Spring Step sandals that I love. The footbed is comfy and I get compliments every time I wear them, but I think the sandals gives my toes more room to move.

I ordered this shoe in the largest size possible. I have a large foot and a US size 11 to 11.5 usually fit. This shoe says it fits 11 to size 12. I couldn't get the shoe on my foot... Very disappointing. I think if it fit, the shoe would have been very comfortable.

These are beautiful shoes. They were very comfortable from the first day, and I received a lot of compliments on them. My complaint with these shoes is that they did not last very long. I bought them less than 6 months ago and they already have a hole in the toe. The shoes did get wet during a rain, and I noticed the shoes rapidly came apart almost immediately after. I am tempted to try again because I liked the shoes a lot.

These shoes are cute but feel weird on my feet and give the wearer a rocking sensation. Maybe intentional but it feels awkward. They also run small. I am returning.

these shoes are kind of cute, but definetly short in length. I better stick to my Dansko.