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Customer Reviews Jack Rogers Jacks Flat Sandal

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Rating Summmary:

454 total reviews

Review Breakdown:

61%5Rated 5 stars out of 5

13%4Rated 4 stars out of 5

9%3Rated 3 stars out of 5

6%2Rated 2 stars out of 5

11%1Rated 1 star out of 5

Customer Fit Survey:

70%"Felt true to size"

68%"Felt true to width"

61%"No arch support"

Additional Reviews

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Overall2Rated 2 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Was expecting high gloss gold as depicted in photo: not the muted gold I received.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Poor SupportGreat Support
Sandals were darling and exactly what my daughter wanted. Unfortunately they were an unmatched pair, one a size 10 and the other a 10.5., so we are returning. Besides an obvious difference in size, the underside of the leather thongs were even different colors, one light tan and the other gray. Have been ordering from Zappos for many years and this is the first time we have ever received a mismatched pair. Seems like someone forgot to inspect the contents. Rating as a 2 overall due to the mismatch.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I didn’t even try these on because the silver was already flaking off the leather when I received them.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Jack Rogers USA
I would not say these are actually wide sandals. Did not work for me and I was unable to return because I bought them on sale. Very disappointing.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at Jack Rogers USA
I have several pairs of Jacks and so does my daughter. I ordered these for her as a surprise and ordered her usual size of 7.5. They are way too big but are marked 7.5! Because I ordered them as a surprise and waited for the occasion to give them to her, I now cannot return them because it is over your 30 day return window. This is distressing since I did the usual order but your product was either incorrectly made or sized wrong! Now I have a pair of shoes that cannot be used. Not happy at all!
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Poor SupportGreat Support
I ordered these last summer and they were super narrow when I received them so I wasn’t sure that I was going to keep them. But I loved the look of them so much that I decided to try to break them in. I only wore them a handful of times that summer but I decided to give them another go this summer. I wore them about seven or eight times and they did stretch out enough to the point of being comfortable. However, last night the heel of the right sandal fell off and I noticed that the bottom sole is separating from the top sole on both sandals. I was absolutely shocked. I was under the mistaken impression that these sandals were meant to last for several years. Although I’ve had them for one year, I’ve worn them less than 20 times and they’ve already fallen to pieces. It’s extremely disheartening as I truly love the sandals. I’m hoping that my local shoemaker will be able to repair them.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Long time lover of Jack Rogers sandals but something has changed with the sizing. Too long in front and too much shoe at the heel. Hate to bash my favorite shoe but hoping they will correct the sizing issues asap! These do not fit true to size anymore for me at all.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
I’ve tried to break these in but they are so painful I can’t wear them for more than 30 min.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I wore these for one evening- the sole has crackled appearance already, as though it were years old!!!
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
too tight
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
These are the most uncomfortable shoes ever! They are stunning to look at. After the decades of hype surrounding Jack Rogers, I had to try them. It was an epic fail. My foot barely fit under the cross strap and the center tow strapped rubbed against both toes. I know leather takes a while to break in, but anything that takes that much work and patience is defiantly not worth it! This is especially true if you are paying $118 a pair.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
These shoes look great online so when I received them , they were a huge disappointment to me for a few reasons. Firstly,I didn't think the quality was there for the price charged. Secondly, the sizing was wrong. I am a 8.5W. The box said 8.5W - the shoes however were marked (handwritten in ink) 8W. However the shoes were not a W at all. I couldn't even get them on my foot. My daughter is a 8.5M so I was going to give them to her, and she couldn't get them on her foot either! I've always enjoyed my purchases from Zappos - this is my first negative experience. I'm still a Zappos fan!
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
These shoes are super cute and come in all sorts of colors. Too bad they are not comfortable! I wish I could return mine but I already walked outside in them.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
I'm in love with the look of these sandals. I've been obsessed with how they look. Although trying them on in my home and walking around for less than a minute, I noted there is no cushion on the heel and there are little notches that start hurting your heel. I am kind of disappointed saying I paid this much for these. When you get these just don't plan on walking around a lot. These are only going to be used for going out to dinner, movies, and small non walking things.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
These sandals are very cute, but very uncomfortable. They hit my toes on weird spots, and the dots on the heel part hurt. After wearing that the whole day, my feet is bleeding.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Ugh, I am so disappointed! I really wanted these shoes to work because they are so cute, but they are just very very uncomfortable. I ordered the platinum color, which is perfect as it goes with gold or silver. However, the strap is so narrow that I end up walking on the part where the strap is attached to the sole. My foot ends up feeling so claustrophobic I can't stand it, and my foot is not considered wide. Also beware that the toe box is very narrow. I wish Jack Rogers made a true medium width as I would totally keep them. But for now they are going back.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Jack Rogers USA
I owned these for years. they finally broke and i ordered the exact same show and size and they fit is COMPLETELY different and quality seems to have decreased. sad these were a staple but I will have to find another sandal.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Jack Rogers USA
These sandals are stiff and my feet slide in them. Hard to walk in. I love the looks but very disappointed especially with the cost!! I would return them but I wore them hoping to break them in. No such luck.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
Terrible shoe. Im a pretty narrow size spot on 7 and i ordered a M width, but they must be kidding with this shoe. Your foot has to be, no kidding, about 2.5-3” wide for it to even slide through the upper. In other words you cannot even get them on. Again, my foot is NOT WIDE. You can see one other review depicts two fingers can barely get through. Not super expensive but still way overpriced. If your foot is about 2.5” wide go for it. Laughable!
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Fit fine but the leather between the toes was too hard and gave me an instant blister
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Jack Rogers USA
I have been wearing the original Jacks for 15 years and the last pairs I've purchased have heels that become unglued or unattached from the sole after the first wear. Also, sizing has changed dramatically. I've always been a size 10 but the last size 10 I ordered, (last fall) is at least an inch longer than in the past. I'm not sure what is going on with quality control, but product is unfortunately not what it used to be. So disappointing since I love the look, and so want to order another fun color, but will not be ordering again!
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I'm not sure why you sent me a 10.5 when my order clearly is marked size 12.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Jack Rogers USA
So I had a pair of white jack rogers that I was obsessed with and they got really old but lasted a very long time! I was recently gifted these silver jack rogers and I wore them yesterday for the first time and both shoes split in half!!!! :( I was so disappointed because my last pair was so durable and worth it. I don't know why this would happen but I am super upset because I love their sandals and I didn't expect this to happen!! It was honestly shocking to me I'm not really sure what to do
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
My last pair of Jack Rogers were great, but they didnt go between the toe. I wasn't able to wear these, they will go back.
I'd also recommend:
Vionics, Clark,
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Jack Rogers USA
These sandals last for about a summer, and that is it with moderate wear. The heels fall off and also I have had problems with the leather uppers. I also ordered a second monogramed pair for my wedding and they sent me one with navy stitching (obviously I wanted white since they were for my wedding). They would not fix the problem, so I ordered from Palm Beach Sandals. They came much quicker and their customer service was fantastic. I would highly recommend not getting Jack Rogers and ordering from Palm Beach Sandals.
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0 found this review helpful.

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