Customer Reviews Lucky Brand Emmie
Write A ReviewRating Summmary:
2279
2,279 total reviews
Review Breakdown:
48%5Rated 5 stars out of 5
22%4Rated 4 stars out of 5
16%3Rated 3 stars out of 5
8%2Rated 2 stars out of 5
7%1Rated 1 star out of 5
Customer Fit Survey:
61%"Felt true to size"
87%"Felt true to width"
63%"No arch support"
Additional Reviews
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Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
sizing says each shoe is the same, clearly one is larger than the other
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
I was really looking forward to these as a comfortable basic flat to pop on with just about anything. They are clumsy, zero support, and looked as sloppy as slippers. I wore them for an hour around the house and they stretched out so much I could not keep them on my feet. Unfortunately, they did not hold up to what I wanted them for so back they went.
Kure, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I ordered my usual size but it was way too tight and small so I ordered up 1/2 size and it was still too tight at the heel and around the top of my foot by the toes. The shoe had a very soft and comfortable sole and was cute and stylish but unfortunately I had to return them because they just didn't fit well.
Karen, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Really love these shoes but after 1 year of occasional use, the bottom sole is coming un-glued from the leather. Zappos will not help with this problem which makes these lightly worn shoes, useless :(
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I bought these shoes in March and I've only wore in the office and now I see that bottom coming off. The glue is not good.
Ramona V, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I literally have tried on this shoe in varying sizes, so now I tried a 9W. I do not have a wide foot and this was still to tight in the big toe area. I think this shoe is super cute and a good price. The leather is very nice. Unfortunately the execution is way off. I would not recommend this shoe for anyone with foot problems.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Lucky Brand
I may be biased cause I'm a Tieks person, but these were terrible! I bought the blue sueded ones and can't wear them longer than 5 minutes.
Tieks L,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Synopsis: Rubbed my heels raw.
Dets.: This is the second pair of Emmies I've purchased. I have one pair in "Bourbon" and I love them. Ultra comfy. I thought I'd purchase them in black to complete my "collection"; however, they rub against the backs of my feet terribly. I have no idea why the make would be different in a different color, but alas, that's what's happening. I'll be returning these, unfortunately.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I bought a pair of these shoes a couple years ago and loved them. They are very comfortable for flats. So, I decided I needed a new pair and wanted other colors too. However, the size between the two colors ordered (bourbon & black) were drastically different. So much so, that I actually went back and ordered a size up for one color and a size down for the other color to compare. When I got them, I eventually decided, none of the bourbon color were going to work as they were either too small or too big. I only keep the one black pair in a 9 1/2 because i know it will stretch out and they fit more like my original ones. Ultimately, I am super disappointed in the differences and am frustrated the size difference between the colors.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
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I've had these shoes about three months, and while I do not wear them daily, the sole is separating from the shoe. Very disappointing!
Andrea, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I really wanted to like these, and am in desperate need of new black flats. But, when I opened the box. . . I was really disappointed. Poor quality. Leather looks inexpensive. And uncomfortable, to boot. Will be returning.
Kaitlin, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Lucky Brand
These shoes are so cute! Too bad they are designed for people without big toes. Seriously. They press on the big toes and I bough a wide width even though my feet are narrow just to avoid all of the trouble that I read about in other reviews. Soooo, it's like designing a bra with no room for breasts. If they redesign this shoe so that it actually accommodates the big toes of the feet (or if I lose my big toes in some sort of farming incident, I will buy them again. They are so cute! So sad.
LucyJane,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
NOT HAPPY! If I didn't have to give a star this shoe would get zero. I can't speak for the comfort/fit because I am not even going to bother trying this shoe on. I ordered the grout color thinking it would be a nice mixture of platinum and nude like it appears in the photo and what arrived at my door are shoes the color of pluff mud. If I could attach a picture, I would. Awful. Returning asap and my advice is DO NOT ORDER THE GROUT COLOR!
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Lucky Brand
Feels as if the top of the shoe is drawn together like a very tight draw string!!! If you lay the shoe down, it will not even lay flat on the floor but curls. It is terribly painful to wear. Unbearable!
Jen,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Lucky Brand
love the look of the show but the heel cuts in to the back of your heel. It is as if the top of the show is 1 size smaller and it cuts into your skin. I have small narrow feet - I can only imagine how much pain a normal size foot would feel in this shoe. I have scars on my heel and I am unable to wear the shoes at all. Not sure what you have changed about the shoe, but I purchased the same shoe over a year ago and never had this problem.
Anna,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
I bought this shoe for a trip to Paris. I bought it 4 mos in advance to make sure it was comfortable for walking. Well it is separating at the toe. This is not a cheap shoe, but would not order again!I cannot afford to replace.
Ginger, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Wide is NOT wide. I ordered an 8.5 W. The sole is normal at best, but it really looks like a narrow. So it causes your foot to look weird in the shoe and destroys the leather on the sides. I do NOT recommend this shoe if you need a wide width.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
These shoes are very cute and I was initially excited about them as they are comfy, but after wearing for a short time your feet absolutely cannot breath. They were OK during the winter when you want your feet to be cozy, but when it's above freezing they are awful. I'm very disappointing for the price I paid and would not recommend these to anyone. Save yourself the money and headache.
Mary, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Verified Purchase
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Poor SupportGreat Support
These shoes are a very tight fit. They felt one size smaller. I had to squeeze my feet into my pair.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified Purchase
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Poor SupportGreat Support
I bought 2 pairs of these flats n different colors - after about 2 weeks of wear both have stretched out so much they are unwearable. They looked so good at first! This was an expensive dissapointment.
Kathryn C, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style2Rated 2 stars out of 5
Verified Purchase
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Poor SupportGreat Support
The worst shoe I've ever purchased. Bought in "grout" about a month ago in size 6.5 bc I'm b/w a 6.5/7. The grass was slightly damp so within about 5 min of wearing, they had a couple drops of water on them that instantly discolored them. I tried to lightly clean them and the color ran more. Then the texture started to rub away like leather/fabric shouldn't. The fit TIGHT and are extremely uncomfortable after just an hour. No support, no stretch, and somehow they are rubbing my heel despite fitting tightly. I threw them away since I couldn't return them. The soles looked brand new and the tops were destroyed after 3 days of trying to wear them.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
These shoes are super cute, but the stitching at the top of the heal rubbed my foot raw. Because of the elastic in the shoe getting them stretched did not help.
Erica, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I would give this shoe a 0 star overall right now if I could. They started out a 4-5 star. I have had them only about 2 months and one shoe has already fallen apart. The leather has completely separated from the sole right by my baby toe. These are not the most expensive shoes but they should at least last longer than 2 months!
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
Worst flats ever! Total waste of money! They are so painful to walk in for longer than a quick stroll to the mailbox. They break in very fast, and still are extremely painful to walk in. They also "splat" out awkwardly which makes your foot look super weird. Unfortunately they looked and felt fine when I first tried them on, and after a few hours of wearing them, they look worn... I tried them a second day to see if they just needed a second chance to break in, and still awful, and now after 2 days of walking outside I cant return. I keep them under my desk now as a last resort extra pair of flats to wear in the office.
I'd also recommend:
Easy Spirit, Naturalizer
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Lucky Brand
Loved my first pair so much I wore them out! So tried another and they are horrible. Feel a whole size too small, heel cuts in, and even the cut of the shoe is not even, there is about half an inch difference in how far up my toes one shoe comes versus the other (within this pair, not comparing old to new)!! Unfortunately, I waited past the 30 day limit to try them on and actually wear, so customer service told me there was nothing they could do to even let me exchange them, even though they are obviously defective. So poor customer service and unreliable quality online! IF I ever try again, I will definitely go to a store to try them on before buying.
MrsRyan,
0 found this review helpful.