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Customer Reviews KEEN Finlay

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Rating Summmary:

166 total reviews

Review Breakdown:

74%5Rated 5 stars out of 5

15%4Rated 4 stars out of 5

5%3Rated 3 stars out of 5

3%2Rated 2 stars out of 5

3%1Rated 1 star out of 5

Customer Fit Survey:

86%"Felt true to size"

84%"Felt true to width"

60%"Excellent arch support"

Additional Reviews

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Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
Excellent customer service. Delivery was quick. Definitely will buy from Zappos again.
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2 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style3Rated 3 stars out of 5
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Poor SupportGreat Support
I just returned from eight days in Rome and used the Keen Finlay as my only pair of shoes. I wore them daily with an orthotic insert from The Walking Company and with SmartWool socks. These shoes were very comfortable trekking over cobblestones and all other surfaces for up to five hours at a stretch. No complaints whatsoever regarding comfort. I could not have asked for better. The only negatives were that after about three days the perspiration from my feet started seeping through the leather forming salt marks on the shoes that are difficult to remove. That is really about it. I would recommend these shoes without hesitation assuming you can get past the somewhat unconventional styling.
I'd also recommend:
Ecco, Merrell, Born
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2 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
These shoes are very comfortable and stylish. I would give them five stars but my only complaint is they make a swooshing noise when walking. As if the air is escaping from the footbed with each step. Maybe it is just my pair?
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2 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Keen delivers again. True to size and function. A very comfortable walking shoe.
I'd also recommend:
merrill
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2 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Aesthetically, the only thing missing that would have made the look of these shoes really pop, are some laces to match the gold/yellow stitching on the sides. I switched them out, and they look great. As Keens go, these are really good, but not great. The arch support is a little lacking, but the interior is soft and warm for cool autumn days.
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2 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
A good urban walking shoe, very comfortable on my feet which are wider than average at the toes. Main complaint is that it became worn-looking quicker than I wanted, so it looks more casual, and too casual for some days at work.
I'd also recommend:
Clarks
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2 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Very good shoes. Feel good out of the box. The only problem is all my shoes are size 12 I had to buy size 11 to fit. I guess Keen sizes are differant then every other brand I have ever owned.
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2 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
First off, the color of the shoe does not look like the photo. The upper is a dark brown leather. The sides are more light brown suede. Its still a very cool looking shoe. I ordered a size 10, but it felt a little big. So I called and asked them to send a 9.5. They did and it fit much better. Zappos is so easy to work with. I hate buying shoes online, because they never look the same or fit right. But it doesn't matter with Zappos. You can still find just the right shoe for you. Good times!
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2 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
I normally love Keen products. I am a waiter and am on my feet for 6 to 8 hours a day and the several pairs I wore previously were perfect! These, however, have a big problem. The sole of the shoe has a black part and a gray part that have separated on both shoes. They now make a squeak and are ripping where the two connect. I have only had these for 6 months and have only worn them for about 3.
I'd also recommend:
Merrell, Ecco
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2 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
This is my 2nd pair of these. My favorite shoes. Worn with jeans, khakis and shorts. I like my shoes a little wide in the forefoot, because of a past neuroma from running and these fit perfectly as do all Keen's for me without being too wide or loose in the heel. Pretty durable on my the outside of the heels wore out first, but given the miles/days I wore them pretty good. Will likely get my 3rd pair when they go on sale or the current ones wear out whichever comes first.
I'd also recommend:
Havana Joe
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
Ordered for my husband. He has a very hard time finding shoes that fit and ofer support. He likes the lower heel that prevents his foot from sliding forward. Will try this brand again.
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
These are the most comfortable shoes I have ever worn! Great arch support and cushion. I stand most of the time at work and these are great.
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Super comfy and will last forever based on previous Keens I have had. Love these shoes!
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
This is a very nice looking, comfortable, durable and well-made shoe. The only complaint that I have about Keen is that the sole is a little noisy for some reason. For two years I wore a pair of Keen Austin, which seems to be identical except for the color. The only reason I retired those is that the sole had finally started to wear through a bit. They're definitely still good enough for kicking around in the backyard. These shoes last forever!
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
This is my first pair of Keen shoes. I bought them with hopes that it would be comfortable like the Keen sandals I own. And yes they are comfortable and fit well. I haven't had them for too long, but I have worn them for full days with no issues. I'm pretty picky about comfort and fit of shoes. For me I know almost immediately upon putting on a pair of shoes and taking a few steps if I'm going to keep them. These Keens met my keeper criteria. P.S. Keens seem to run half size smaller. I bought half size larger.
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
I'm writing this for my husband. We got him these shoes based on the comfort reviews and they did not disappoint! He has always worn sneakers based on the thought that they are the most comfortable and offer the most support, but he was shocked when he put these on that they were so comfortable and lightweight. He says he thinks the toe looks a little weird (he doesn't like the wide toe shape, I guess), but they look really great on him and with most of his clothes. Win!
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
I've been using my Keen sandals all summer and now I needed something a little more formal. I'm a big guy, I'm 6'7 and weigh over 300 lbs. I had to attend a trade show, where I would be standing in my company's booth for 8 hours a day for 4 days. Good shoes are a must! I got the Finlays a week before the show. When they arrived, I tried them for a couple of minutes and then life went on. The real test would be on the show floor at the McCormick Place in Chicago. I could not be happier with these shoes. They feel just like my Keen sandals. My feet never complained. I've been doing trade show for over 20 years and this is the best shoe I've had at a trade show. Plus they look great. I would recommend them to anyone.
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
The Bison-colored Finlay looks weird in the photos here. The sides aren't as golden brown as depicted. They are a bit darker and earthier. It looks much better in person, and it feels great. It seems a touch wide in the toe area, but that's okay with me.
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Keen's are ridiculously comfortable and are the perfect shoes for me. Also thought the Zappos shopping experience was very easy.
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Very comfortable shoes. The colors are slightly different from the picture. The toe area is a dark brown and the sides are more of an earthy green.
I'd also recommend:
Merrell
,
1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I bought these for my husband who wore only athletic shoes to work. Being on his feet 10-12 hours a day, the Keen shoes last longer and have better support to help diminish the ache in his legs and hips.
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These shoes rock. Have only worn them for a little bit but can tell they will be super comfortable. Zappos rocks too. Ordered on 8-3 at 6 pm and received on 8-4 at 6 pm. Cannot beat that. Zappos is the only place I buy shoes anymore. At least 7 or 8 pair from them. Zero complaints.
I'd also recommend:
Nike,Merrell
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Super comfy shoes. These are my second pair of Keen's...Timberland seems to have stopped making nice, stylish, comfy oxford/hiking hybrids, so I went with Keen. I haven't been disappointed yet.
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These are fantastic shoes. I have very flat feet and trouble with my big toes. These accommodate my orthotics, have very good support, and are sturdy in the forefoot. I will definitely buy these again.
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1 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Happy with the shoe. Think it's just a touch darker than the pictures, but a fine shoe.
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1 found this review helpful.

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