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Customer Reviews Naot Kirei

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Rating Summmary:

1,215 total reviews
Naot Kirei

Review Breakdown:

65%5Rated 5 stars out of 5

15%4Rated 4 stars out of 5

10%3Rated 3 stars out of 5

6%2Rated 2 stars out of 5

5%1Rated 1 star out of 5

Customer Fit Survey:

73%"Felt true to size"

85%"Felt true to width"

56%"Moderate arch support"

Additional Reviews

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Overall3Rated 3 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I ordered this shoe in 37 W which is my normal size. It felt like a very well-constructed shoe. That said, the width of the toe box felt RIDICULOUSLY off. It was so tight that I was uncomfortable while SITTING with the shoes on - absolutely no weight on my feet. The box of the shoe felt so tight that I feel there is no point in trying the next size up. I am returning them.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Shoes were cute, but even though I ordered a wide, they still pinched my feet...especially the tops. I kept them, hoping they would stretch out and get more comfortable, but they never really did :(
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
It is a lovely shoe and might work if you have plenty of padding on your feet. I have been told that I have flat feet so the sole on this shoe did not give me enough traction when I wore it on carpeting. Sometimes I thought the shoe would make me trip. Thank full for Zappos easy and return policy.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
This shoe in a 39 was too big compared to 38 and I walked right out of the shoe. Thank you Zappos for your easy return policy. I'm still trying out the size 38.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
The Naot Kirei is a nicely designed shoe with very soft foot bed. In a 38, 7 M it was to short for my flat feet and long toes. Thanks Zappos for your patience and lenient return policy.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
They were actually pretty comfortable but the suede material made the shoes look dull and worn out. I exchanged them for a pair of Naot Matai in the same size 42 but they where much too wide in the back.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style2Rated 2 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Naot was correct about sizing down a full size. The leather was nice as well as the construction. But in my opinion they look like "old lady" shoes and I'm returning them. I love Naot and will try another style.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
This would have been my 3rd pair of Kirei but this particular pair was much wider than the other 2 pair I purchased. Naot's are the most comfortable shoes I've ever worn for my deformed feet due to a botched bunionectomy. I get compliments on them all the time. Recently ordered the Timu and Kata and they are very attractive and comfortable also. I don't know what I'd do without Zappos great service!
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Cute shoe, but could not even get it on.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Verified Purchase
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Poor SupportGreat Support
This is the second pair of this style that I have ordered and returned due to poor workmanship. On the first pair the collar of the heel of the left shoe was twice as high as the collar on the right shoe, was not a soft material and cut into my achilles painfully. On the right shoe of the first pair the top stitching was already coming unstitched, fresh out of the box. I am returning this second pair because the velcro on the strap is not joined in proper alignment with the rest of the strap, such that the scratchy part of the velcro rubs painfully on the top of my foot. For the price of these shoes the workmanship ought to be much better. It's too bad that this is not a great quality product because the style is pretty cute for a run-errands type of shoe. The toe box is generous compared to most shoes, which is really nice for people who need more space in the toe box.
I'd also recommend:
Rockport, Taos, Abeo
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
My feet are crooked and usually swollen . . . the fact that I was able to get these shoes on probably means that they ran a bit large and a bit wide. (I bought the 11 Wide) However, it felt as though the arch support hit my feet in the wrong place, and the "throat" of the shoe -- the upper edge, across the instep -- was very tight and uncomfortable. Given all that, however, they still looked nice on, and it was tempting to keep them. I didn't though, knowing I'd never be able to wear them for very long at one time. With a heavy heart, I sent them back.
I'd also recommend:
Fit Flop
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Verified Purchase
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Poor SupportGreat Support
Super cute shoe but a 9 was too small and a 10 was too big.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I got blue shoes when I ordered the champagne color. I read someone else had the same problem so this may not be a mistake but something intended to move the blue shoes. Annoying!! They are going back.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
Thought these would be perfect because they were comfortable. However, so sad these shoes didn't work out. Returned a 38 because it was too big and got a 37 but it's too small. Hate it when shoe manufacturer's don't have half sizes. Will have to keep looking.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
These shoes are comfortable, but the outsole started peeling off right away, and now they are unwearable. I will be returning them. Hope its just a fluke.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
These were weirdly small and I found the toe box very shallow.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I tried this shoe in a regular width (which was way too narrow) and then ordered a wide width. It was still way too narrow. My feet aren't incredibly wide and I can't recall any other shoe I have ever purchased in wide. These are made for people with long skinny feet. Had they fit well, they probably would have been comfortable. They were very light weight.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
These just don't have the arch support that my older Naots have.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Not as comfortable as everyone says. They are very snug for a wide. I also thought they looked like a grandma shoe and I wanted something a little younger/sportier so these went back.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I so wanted to love these shoes after all the great reviews. However, I knew that I was taking a risk with the strap over the instep as I've never been able to wear this style due to my high instep. Sadly, this is not the pair that will change that. Back they go!
I'd also recommend:
cole haan
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I have a pair of these shoes I purchased a year or so ago in gray, and I'm very fond of them. However, when I purchased a brown pair recently, I kept getting shoes with minor quality issues. I had to return two pairs to Amazon and one pair to Zappos before my fourth pair came with no issues. In the first three cases there was one bad stitch on (in every case) the left shoe. I'm highlighting this as an issue with Naot quality as opposed to a Zappos issue -- Zappos was very helpful.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style2Rated 2 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
I ordered these expecting great things, and was happy for the first few months, then dissapointed. They didnt even last ME one year. I work as a cocktail server in Vegas, and walk on average 5-6 miles a day. That being said I need a shoe that will last. This was the most expensive pair of shoes I have ever bought for work, so I expected more. They were comfortable and perfect for the first 6 months, then started to become hard and cracked and shrank, on the inside. Not sure if that is because of sweat or not but it is very uncomfortable. The outside held up well, but the inside seams to be made of cardboard or something, not leather. I know I demand a lot out of shoes, so if you dont walk that much they would probably hold up well.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
I purchased these in June and was sadly disappointed. I tried the 11M and was a little too low on my instep so I returned them for 11W and honestly there wasn’t any difference on the fit. I’m a 10.5 and like room around my toes and comfort. These shoes didn’t weren’t comfortable they were snug, I felt they run small. And for the cost you would assume they would be everything but they weren’t and back they went.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style3Rated 3 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
I was looking for a comfortable flat shoe, and tried this one despite the price given the great reviews. Unfortunately I am disappointed with this shoe. I have issues with my feet and need a higher arch. Compared to the other shoes I bought with this order at a lower cost, this shoe had much less arch support. Most troublesome is the tab at the heel, which is very uncomfortable for me. I appreciate Zappos very much for their great return policy! Thank you Zappos!
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I really wanted to like these Mary Janes. The color (sort of steampunk-metallic) is really nice, and they look pretty coming out of the box. They didn't look great on my feet, though - they sort of squished around the top of my foot and gaped a little when I walked. For someone with a slim, narrow foot, I think this style would be gorgeous, but I have flat, bunion-y, Hobbity tootsies and these didn't improve things :). I was looking for a replacement for my Keen Presidio mj's, which are wearing out because they are so comfy I wear them every day. Onward!
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0 found this review helpful.

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