Customer Reviews Comfortiva Neima - Soft Spots

The shoes are very attractive. However, I have to return them because the upper material is stiff, the cut-outs or openings in the upper part of the shoe were painful on my feet. I love Zappos, and hate to return anything. But they are so gracious, and I appreciate the opportunity to try shoes on my sensitive feet.

I really loved the style and look of this shoe and have been happy with other Softspots styles, but as other reviewers noted there appears to be a design flaw such that the strap just does not stay on the heel. I tried tightening the buckle one notch (there is only 1 notch available), which was very difficult to do anyway as the strap widens at that point. It doesn't seem as thought they intend for you to actually use that extra notch. Anyway, with the buckle tightened the shoe was way too tight and forced my toes way down into the point of the shoe. But with the buckle at the original position, my foot fit perfectly from front to back (suggesting that getting the shoe in a different size would not have helped) but that darn strap just would not stay on the back of my heel. So it kept flopping all over when I walked and it was like wearing flip-flops. I'm not really comfortable or work-appropriate. Bummer! Hopefully they can fix this because this is a really pretty shoe, and comfortable other than this problem.

Even with the narrow width, the front of the shoe gapped. Not a good look!

Sorry to say these were very stiff and uncomfortable. I will be returning them. Nice color though.

The double wide width (WW) was still too narrow in the toe box. The third strap back was putting too much pressure on my foot. The heel strap was very loose, however, and could not be adjusted further for a tighter fit. This shoe was just not going to work from beginning to end.

Cute shoes, but toe straps too wide for my narrow foot, even in N size, had to return them.

Beautiful shoe but lacking in comfort. The toe bed of the shoe has a very significant edge where the black patent ends and the lining begins. It is most uncomfortable and would wear very poorly. Wish it had been constructed better because is a very pretty style with a comfortable heel height.

Has a lot of cushion but an awkward curve a the toe (not for the flat-footed). The shoe is a bit more chunky in person.

I ordered a 11 narrow but the shoes were way big. They did not even look like a narrow and they did not fit like a narrow. Disappointed.

It is essential that information about the lining material is provided correctly. It has not been disclosed. Initially, I was under impression that these are leather sandals. They do not have leather lining! Such a waste… could be a better quality.

Very cute style made of very poor materials. Almost plastic like-

The fit was completely off.

This shoe looked and felt stretched out. It was too big.

These would have been perfect if the right foot wasn’t defective. I put on the left shoe and that felt great. I put on the right and something was severely wrong with the heel. It squished down a lot and probably wouldn’t make it through any event that I had planned on wearing these.

I was very unhappy when I tried the shoe on. It was supposed to be narrow and just by looking at the shoe you could see it was not so will be returning them.

SO DISAPPOINTING! These shoes are huge! I tried ordering down a half size and they were still so wide that I walked out of them.

Arrived with scratch in the leather.

Zappos sent me the wrong size. Hopefully they will exchange them without any hassle.

Ive been buying & wearing this shoe (10N) for years! I Love the style and its very comfy. However, 10N’s ordered this time (in white and navy), were extremely wide! .. and had to be returned. Dont know why the size/width is now so Drastically different. Such a surprise & disappointment. Fortunately, in my closet, i have 1 remaining pair of New Neima shoes in 10N …. and they fit nice & snug!

This is in no way a narrow!! My foot, which is just a AA, swam in this shoe!! it felt huge!

Too big