Customer Reviews Comfortiva Neima - Soft Spots

I needed a pair of dressy shoes for a wedding, so I ordered these in a 9 WW (EE). I usually wear a 9 wide (D or E). These shoes were tight and small. I got my foot into them, but they felt narrower than a WW, and they were not comfortable. There was no cushioning or arch support. The strap in the back felt flimsy. I would rather wear flats than suffer in these all night. The search continues....

The sling back was super loose and could NOT be tighten - it did not hold the shoe on the foot.

Back part of shoe, where heel sits, extends too far back. Also has a strip of tan extending around the heel, which really stands out from the black shoe.

this shoes are not made well, wouldn't hold my feet.

Run very tight around the toe box, I think it’s caused by all the cushion the shoe has.

Ordered WW width and they were tighter in the width than many regular W width shoes are. Very disappointing!

I didn't like these at all- not attractive.

These shoes are very comfortable (cushy) and the size is just right. The downside: the heel strap is too low and quickly falls off.

The strap was too small. I have no patience spending 15 mins each time strapping myself into them.

Pretty pair. Nice quality. Like the color. Images reflected what it looks like in person. But sandals straps are ridiculously short. It was very inconvenient to strap it. My hand got tired just with one. Returning.

Really wanted to love these, very cushy, but my toes hang off of the end and since I am an 11 I can't go up a half a size.

They look very beautiful but the material is uncomfortable and they are not wide

As others had mentioned, the back strap kept falling down. In addition, the top strap on the right shoe dug into my foot when I tried these on. It's too bad because they are cute and the heel was the perfect height!

These shoes were just the right color and heel height, but, unlike other Soft Spots shoes I own, the medium width cut across my instep and was very uncomfortable. Reluctantly, I returned them (wide width out of stock).

Within a few hours of wearing theses shoes, I was ready to return them. The back strap sat low on my heel. When I tried to tighten the strap, it quickly stretched out and stayed. There are no more adjustments available. I had a similar problem with a pair of Softspot shoes years ago and don’t want to deal with it again. I will be returning these shoes.

To be honest I think there is a strap manufacturer measurement mistake on these shoes, the back strap is too low. I wear a size 6-6.5 and I couldn’t even get the strap around to the 1st hole of the back strap. I own other sling back shoes and have no problem with the back strap. The foot bed itself fit my foot. I was disappointed, because the shoe looked cute.

This shoe's front strap was so wide, I could not even keep them on, even with the heel strap on the snuggest hole setting, And the heel looked cheap and unattractive, very plastic looking, not like wood at all. I thought they looked very matronly, as well. I sent them back.

The 6.5 M size I ordered was the correct size but the shoe wasn’t comfortable. The straps were in the tightest hole but they didn’t stay in place and the shoe dug into my toes.

I ordered the narrow width but it was still too wide for my foot, especially at the heel. I could not have walked across a room without losing the shoe. The arch was not in the proper place to give me support - too far back.

This is Heartbreaking for me. This is the Navy Dress Sandal I needed for a dress that I'm wearing to my son's wedding in September but it just doesn't stay secure on my foot...The back strap sits too low on my heel that it won't stay up and it's just like wearing a strapless sandal, that flops up and down on your foot. It felt true to size and true to width which i was excited about as I wear an 8.5 wide and have a hard time finding a dress shoe that actually feels good on. Also, I really liked the lower chunky heels that I can stand in so the heel height was perfect too.....So Sad but I'll have to return these and continue to look for the perfect shoe to go with my dress.

These shoes are uncomfortable and hurt my feet. The top band hurts the top of my foot. My toes hurt from the bottom strap. My toes push forward and the bottom strap doesn't support them. Unfortunately, they don't work for me and I am sending back. With all the great reviews, I was expecting them to feel comfortable and am disappointed.

I will never understand why shoemakers think it's okay to make the insole color of a black shoe TAN!! Especially if the insole shows when the shoe is on!! At least use a dark grey color so it blends in! The tan insole is very noticeable when wearing these shoes. I ordered an 8-1/2 N and the shoe felt a bit loose and there was a gap at the instep (arch side) and the top of the shoe had a gap too. Overall the body of the shoe felt hard. The insole is very comfortable.

I always take a size 11W, and these were falling off my feet they were so wide they were also at least 1/2 size larger. I will sadly be returning these and continuing my quest for a comfortable and affordable pair of dress shoes.

I wanted to love these, but they are not comfortable (cuts into both sides of my feet and the toe area is too narrow. These are going back. They were a great height, though.

This was a WW shoe that caused pressure on the top of my foot. I need W depending on how the shoe is made. Disappointed that even though WW had issues