Customer Reviews Comfortiva Neima - Soft Spots

My heels are narrow and my toe box is wide, so it's hard to find well fitting shoes. I ordered this in a wide, and the fit isn't perfect- it rubs against my toe somewhat, and the heel area is still a bit too roomy- but I'm hanging onto them for right now. If I can find a better alternative before I need to wear them, I'll send these back, as they're a bit pricey for a non-fitting shoe.

OUCH! Wore these out one night in Vegas to see a show and have dinner. We walked about an hour and OUCH. Blisters on the balls of my feet and tops of my toes. The line between where the comfort pad ends and the toe area begins is where the blistering hit and rubbed. I had so much hope for these shoes. Great heel height and felt comfortable...until a little later. I've worn them for an hour or two and they were fine but any longer than that and I want to throw them away

My heel was slipping out of the shoe. I'm returning it for that reason. It was comfortable but the arch support felt like it was on the outside of the foot instead of the inside. It was a little weird. I would have kept it if it weren't for my heel constantly slipping. I can buy a $30 pair of shoes (instead of these at $80) and get pretty much the same fit in the heel.

Not as comfortable or as pretty as I had hoped but a nice shoe all in all.

I ordered 2 pairs, one patent leather, one suede. They were too big and the sling kept sliding off of the back of my foot. I sent them back and ordered a full size smaller, and they fit better, but still the sling back was not tight enough and I was walking out of them. This was very disappointing, because I loved the shoe and the fit otherwise. The sling was just too low on my achilles, and too loose. Sent these back and will try another brand

At first, I really liked these shoes, until I went to Wally World after church. They just don't fit well. They flap around even after adjusting the strap the entire length of the holes. My feet and legs were hurting so badly, I ended up taking a muscle relaxer and a pain med.

Great sandals but these were way too wide. I have owned other Softspots but this is the widest I've seen. It was a bit hard to walk in at first, but then I got used to it. But wide shoes are generally not safe so I would recommend skipping this if you plan to walk a long distance. Otherwise, they are pretty, and they are comfortable.

This shoe is much grayer in reality than it looks on line. It also runs a bit wide, so be warned.

I have toes that need a bigger toe box. I thought these shoes would be comfortable, but they were not. Hurt my toes as soon as I put them on. Straps are not soft; heel strap fell down right away. I am returning them. Zappos has excellent service; this is just a bad shoe for me.

I agree with the other reviews that stated this sandal looks matronly. It looks cute in the photos but not in person. Too bad because it fit and is comfortable with just the right heel height.

I was pleased that these came in a wid because it is so impossible to find shoes in wides that are fashionable and attractive, but unfortunately they looked too matronly in real life. Too hoo-hum and not very fashionable. Still a niche that has yet to be filled, I think! Cole Haan's are not true wides. Sudini used to make great wide fashion shoes, but seems to not exist anymore? And Stuart Weitzman's while great-fitting, high fashion true-wides, are just so crazy expensive. So sometimes I cast a wide net and try dozens of shoes through Zappos to find one or two that fit. Sadly, these fit but looked, as I say, matronly on me. I would love more companies to take on the challenge of making wider but beautiful, fashionable shoes!

Maybe I'm like the Princess and the Pea, but I found the seam under the ball of the foot to be extremely uncomfortable. I kept taking the shoe off to see if I had forgotten to remove a clear piece of packing material or something. There's a stitched line between the patent leather and the cushy nubuck, and it drove me nuts! I ordered these in a narrow, and they were a little wide on me. Otherwise, a well made shoe and a nice color in the nude patent.

The photo doesn't look shiney but the shoe is. It has that plastic look. I was aiming for matte. The bands across the ball of the foot do not give much. I probably could have gotten the wide in this even though I have the regular width of the black and they fit perfectly. The length is true to size

I have struggled to find an open-toe sandal with a heel in a wide width. This shoe is not ugly but not very stylish either. It runs very wide and the heel strap is very loose.

I have struggled to find an open-toe sandal with a heel in a wide width. This shoe is not ugly but not very stylish either. It runs very wide and the heel strap is very loose.

Ordered my normal size 9W and too big…although toe is comfortable, the heel strap floats behind my heel on tightest notch, not secure and disappointed bc it is a cute shoe. I don’t think a smaller size would make any difference.

Uppers may be leather but not soft or comfortable . Footbed is well padded but not leather - sole and heel are slippery and very cheap looking.

I wear either a 7 W or a 6.5 W depending on the style and brand. The Zappos recommender said I should order the 7, so I did. I liked the look, but the strap that goes around the heel was way too big even after I adjusted the buckle to the nearest hole. I exchanged the sandals for a size 6.5, but I still had the exact same problem. The heel strap wasn't secure, and my foot came right out, even with buckle as short as possible. Maybe I should have tried a 6, but I just ended up sending both pairs back.

Love the style, but the heel strap does not stay in place. It continually slides down. This happened with my last pair of this style and I had hoped that it was a fluke, but it seems not. Since this seems to be a common occurrence (and saw the same complaint on other reviews after I purchased) I cannot recommend it to others.

Slid down into the toe of shoe so length was too long and width was a bit too wide. Like this brand a lot but not this style.

I have several Neima shoes. Incl a 2 pairs of soft, thicker patent leather. Tried these on and took them off immediately. These shoes are cheaply made patent leather, that is so thin it leaves an imprint in your skin, style is slightly different. Back in plastic bag to return tomorrow.

While the length of the shoe was a nice fit, the strap is very loose and slips off my heal. Unfortunately, I must return them.

I thought these shoes were pretty cute and would go with a lot of different summer outfits. But they are the world's most uncomfortable shoe. The straps over the foot have no flex and they dig into my foot and toes. The back strap is much too large and the shape of the strap makes it impossible to punch an additional hole. I bought several sizes hoping to hit the jackpot, but no luck at all.

The quality control on these shoes is all over the place. I ordered them in both the black and the white, same size (12) but the two pairs fit completely differently! The white pair was comfortable in the toe box, but the heel strap was totally loose. Even on the tightest hole it was easily sliding off my heel. The strap widens where the holes are, so there's not much room to add another hole or I'd be keeping this pair. The black pair was overly tight in the toe box, leaving a red mark across my big toe in less than five minutes of wear. The closest hole on the heel strap on the left shoe was obviously off-centered (and not by a customer--it had the same number of total holes on all the shoes). The heel strap itself fit perfectly. Holding the two pairs together it's obvious the difference in heel strap length. I can't believe I can't keep either pair, for totally different reasons.

Comfort is so so...initially they feel great but after 6 hours or so they become much less comfortable. I also had to size down 1/2 size to keep the strap from slipping off my heel. Overall not the best choice.