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Boston Bound
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Customer Reviews KEEN Madrid Mary Jane

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Rating Summmary:

129 total reviews

Review Breakdown:

64%5Rated 5 stars out of 5

19%4Rated 4 stars out of 5

12%3Rated 3 stars out of 5

2%2Rated 2 stars out of 5

4%1Rated 1 star out of 5

Customer Fit Survey:

75%"Felt true to size"

93%"Felt true to width"

61%"Moderate arch support"

Additional Reviews

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Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I bought these sandals for a trip to Italy that was going to include a lot of walking. Comfortable? Yes. But I was so disappointed in the rather flimsy strap (more like a piece of ribbon) and the rubbery smell that did not dissipate as I had hoped. The worst part was how much your feet sweat in these shoes, making for very uncomfortable wear. I would not recommend them.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort4Rated 4 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I loved these shoes for a few weeks, and then they started disintegrating. They are fabulously comfortable and required no breaking in before I was walking miles at a time in them. I was on the verge of ordering other colors when I noticed that my first pair was already falling apart: the fabric pulling away from the sole in one place, and a hole above the toes in another place. This is after putting maybe ten miles on them. These shoes are too expensive to fall apart so quickly -- for that reason, I don\'t recommend them. \r\n\r\n
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Two letters - P U! I purchased these shoes for my daughter and myself. We thought they were cute. The fit is true to size. However, they have the most awful smell about them-straight out of the box. It\'s a rubber type smell simply nauseating. Ithought the smell would wear off but it gets considerably worse as you wear them. They seem like the type of shoe that you can wear without socks but don\'t try it. Both my daughter and I had the same problem with the horrible odor. The smell actually permeated through the house. I will not buy this brand of shoe again. A considerable waste of money :( and big disappointment!
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
I loved these shoes. They were comfortable, great looking. Unfortunately they SMELLED horrible. I had read some other posts here that mentioned this, but thought I might be lucky. No way. Keen really goofed on this one. My whole house smelled like a toxic waste dump after opening these things up and having them around for a few hours. I called Zappo's for advice and they were very kind, even called Keen. But the smell has persisted despite wiping the soles down and airing them out really well. Anyone who has any kind of sensitivity to smells or chemicals might better leave these alone.
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0 found this review helpful.

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