Customer Reviews KEEN Madrid Mary Jane
Write A ReviewRating Summmary:
129
129 total reviewsReview Breakdown:
64%5Rated 5 stars out of 5
19%4Rated 4 stars out of 5
12%3Rated 3 stars out of 5
2%2Rated 2 stars out of 5
4%1Rated 1 star out of 5
Customer Fit Survey:
75%"Felt true to size"
93%"Felt true to width"
61%"Moderate arch support"
Additional Reviews
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Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
These shoes are amazingly comfy. I bought the beet red and wore them from San Francisco to Paris, Paris to Istanbul, walked around the city and out to dinner all in one day. After having them for three weeks I would say the only drawback is that after wearing them all day my feet smell horrid and this has never happened to me with ANY shoe. One of the shoes came and there was a spot on the top of the shoe that appears to be a drop of glue from when they glue the rubber sole on. Too bad I didn't have time to return them before my trip. Other than this I'm happy with my purchase but quality control should have spotted this imperfection before shipping them.
Nancy R, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
Not their best shoe...
I am a big fan of Keen shoes and was excited to receive these cute shoes to add to my collection. With their rounded toe and boxy shape, they are perfect for people who want to use cute to describe their shoes. Usually, functional is another word to describe them. Unfortunately, this shoe does not fit its functional description. I wore the shoe while visiting and sight-seeing New Orleans and they just weren't the best. There is no support in the sole, and every sidewalk crack could be felt. There is also no 'give' in the fabric, and my feet were swollen by the end of the day. I had to resort to my tennis shoes and my old Keens. They may be perfect for those who don't depend on the functional aspects of the shoes, they just meet my expectations.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
Loved these online and in the box, but as another reviewer had already warned the straps are made too long OR the velcro on straps is not well-placed. So the shoe is great but I can't wear them unless straps are made shorter! I am actually considering going to my tailor to cut and shorten the straps because I love the shoes-- BUT THIS SHOULD NOT BE NECESSARY. I have bad feet and because this shoe is so comfy, I am willing to take this extra step. But unless your feet are WIDE you may want to skip this shoe due to strap length which makes it almost un-wearable.
I'd also recommend:
Other Keens similar style! I've worn them 2 years now.
Joy, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
It is hard to find something cute & comfortable - but this shoe is both. Only complaint is the material is not very breathable.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Very comfy, but the rubber soles smell!
Very comfortable shoe. The strap is a little bit long, when I put it across my foot the strap almost touches the ground. I like the look of the shoe, the color (I got the red), and I wore them all over NYC and my feet were not tired. The only thing that really stands out (and keeps me from giving them a 5 star overall rating) is that the smell from the rubber soles is amazingly loud. I'm hoping it dies down over time!
Anonymous, Zappos Customer,
0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Cute and comfy!
These came and I was so excited, but then they were too large so I had to send them back. I’ve re-ordered them in a half size smaller, so hopefully they will work this time. I normally wear an 8.5 wide or a 9 regular. I ordered these in a 9 and found them to be a bit large. As for the shoe itself, they are cute! It’s hard to tell in the picture, but the upper front section is a stretchy, slightly shimmery material. I have a wide foot and worry about buying shoes online, but these fit well and could have stretched more! They are pretty casual, but all keen shoes are. I think I still wear them to work though, but I work at a non-profit where the dress code is business casual to casual.
I'd also recommend:
birkenstock, camper
Laura, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Really a nice product, but I had to return it because unless you wear it over a pair of socks. The shoes develop a truly abominable smell in just a couple of days, and you have to figure out the cleaning procedure. I read about this problem in someone else's comment, but I haven't paid attention at the time of purchasing.
I'd also recommend:
I\'m not sure...may be, ECCO
Maria M, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Somewhat flimsy. I have several pairs of Keen shoes/sandals and I was disappointed in this sandal, especially for the cost. Not as comfortable, lacked arch support and I could feel everything through the sole as I walked. Not their best product.
Cheryl W, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
I have orthotics, and was looking for a good travel shoe. These are very comfortable, and the orthotics fit fine - the toe area stretches a bit and that\'s very nice. However, they are very hot. My toes just sweat like crazy. So unfortunately I hardly wear them.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
I love Keen brand shoes because they (typically) offer great arch support. These shows are really cute, comfortable and easy to take on and off, but offer zero support. I still wear them because I like them, but not as much as I would if they had better support for my old (okay, only 40 year old) feet.
I'd also recommend:
Chaco
Elizabeth, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
The odor of the shoes coming out of the box was awful! Smelled like toxic waste. The style is cute, but the quality of the shoes is not what one expects from Keen. I returned them because the 6 was too small. I usually wear a 6 1/2, but ordered down based on other reviews. Not worth the money. If you can get them on sale, they fit you, and you can stand the odor- which might dissipate- then go for it!
Joan C, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
The cutest Keen shoe ever made, but definitely not the most wearable. It's not nearly as sturdy as other Keens and doesn't have as much support. Also, the velcro on the strap isn't very long so if your foot gets swollen, it gets too tight and can't be adjusted. But i love purple shoes and they're hard to find, so I just wear it occasionally. Not the shoe I'd pack for a trip when space is limited, even tho' they don't weigh much.
I'd also recommend:
ryka, merrell
Karen D, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
It's more like slippers than shoes. It's very soft and comfortable. There is not a lot of upper foot and toe support though.
Rita, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Not all I had hoped for. These are really cute and super-comfy casual work shoes, but I had several issues: First - they seemed to make my feet very hot after only a half-hour of wearing. Perhaps socks might have helped, but the point was to wear them for spring and summer without socks. The spandex-style material doesn't breathe very well, but at least the sides are open to allow for some ventilation. The other issue (for me) is that when wearing with long pants or jeans, they tend to look dowdy and frumpy - sort of like I'm walking around with bandaged toes! They look much better with capris and skirts, when the whole funky style of the shoe can be seen. Generously sized for Keen. A 9 fit fine and I usually wear 9 1/2 in most Keen styles. Ultimately, I returned them and opted for the Keen Paulina.
MJGee, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These shoes have absolutely no support. I loved the style and really wanted them to work. I have flat feet, so I guess I would need more support. I felt like I was wearing my bedroom slippers. You cannot really wear orthotics with them, since the innersole is not removable and the orthotics would be seen.
I'd also recommend:
Ahnu, Dansko, Merrell
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
This shoe is a cute as it looks in the picture. Every time I wear them, I get compliments and "Oh where did you get those?!" questions. However, as mentioned by a past reviewer, the smell is extremely repugnant! I have several pairs of Keens, and most of them don't smell badly at all. The most accurate description I can give is of rubbery bandaids. At best, new bandaids, after a long time of wear, old bandaids. They do wash easily in the washer, and dry without water marks, but the smell never goes away (if you wash them, you'll just get them back to new rubbery bandaid smell). Honestly, if you wiggle your toes, the rubber/bandaid smell wafts upwards. As far as comfort, they're okay for walking short distances and having a job where you may stand often. Yet, unlike some other Keens I've had, these don't perform well if you are walking more than a mile in them. I got big blisters from walking three or four miles in them one evening. As a side note, while they look great with pants, I think they slightly resemble house slippers when you wear them with skirts, shorts, or capris (but this could just be me).
Jennifer K, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Comfortable, lightweight, easy to put on. I have a narrow foot which usually causes lots of extra strap to hang, but the strap makes it possible to twist it a few times before velcro-ing. A nice snug fit across the arch. I would buy other colors, if not for one thing. Like one other reviewer, the only difficulty I have with these shoes is the horrible rubbery smell. I have to keep them in the garage to air out all the time when not wearing them. Sad because I would wear them more, if not for the smell. No matter what fragrance I have on, all I can smell is rubber. I plan to wash them in vinegar water and see if that helps. At this point, even the vinegar smell would be better.
I'd also recommend:
J-41
Isabella O, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
I love, love, love keens and was quickly drawn to this style. These shoes are support cute, very light, and sturdy. The HUGE downside is that they are NOT BREATHABLE at all. The result...sweaty, stinky feet. Wear with caution. I do not have particularly sweaty feet and have found these to be problematic.
Katie R, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Thank you to Zappos for another show of great service. To Keen, the smell of this shoe! It smells like you are wearing a body suit of band aids all day. The more your feet heat up the more noticeable the smell of the shoe. The pair I received also had a drop of glue stain on the top of the right shoe! I really thought about sending them back considering the cost of the shoe (and with a stain)? But, I kept them and rubbed the stain with a wet rag. Came off a little but I still know it's there even if no one else notices. On a positive, the shoe is extremely comfortable and cute. It's like wearing your house shoes to work. Just without the fuzzies. Oh, definitely buy a half size smaller than you normally wear!!!
Annissia, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Verified Purchase
I really wanted to like these shoes! First sizing-I usually wear an 8 medium and I have wide toes and a narrow heel. I ordered a 7.5 in these and they fit my feet perfectly. The front is stretchy and the back strap can be adjusted enough to give a good fit. I didn't really like the patterned strap; I would've liked them better plain and in more neutral colors. Now for the biggest problem: they are nicely cushioned in the footbed, however, I have issues with heel pain and I could just tell from the get-go that these didn't have enough arch support to keep me happy with all-day wearing. I've been looking for a nice casual/sporty MJ to wear without socks this spring. Unfortunately, I can't keep these because of the lack of arch support and because they are just a touch too "loud" looking.
Kerri B, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Loved the funky color and look of these shoes. Very comfortable arch support and I think they would be a great shoe. However, I was amazed that the strap is sewn permanently in place and doesn't adjust. They were too wide and without being able to adjust the width, I was sad to have to return them. Probably not a good choice for anyone with a somewhat narrow foot. Will try a style that offers an adjustable strap.
Georgia J, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
I bought these a month ago on the eve of a trip. I really enjoyed wearing them during my travels, they were extremely comfortable and I did a lot of rigorous walking in them. However on my return I noticed the synthetic material is torn on one shoe on the side, and torn and pulling away from the heel on the other. I probably wore them less than a dozen times. It may be because they got wet but be warned that for the price these shoes have very little durability. The material is just not very strong.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Weird shoe!!! I wish I’d listened to the many reviewers who said how hot and un-breathable the fabric is, how strong and toxic the chemical odor from that synthetic material! My feet felt suffocated after 3 minutes. The beet color was so lovely and the style so cute and the sole so well cushioned that I was determined to like them. I left them out of the box for a couple days to see if they would air out. Not at all. The smell was horrible and though I kept trying them on from time to time - my feet felt clammy every time. They have to go back! I wanted to like them so much because they are so cushy and cute, but I can’t tolerate the other features. I have a fairly wide B width foot and bunions and these were great though the straps - just as other reviewers said - are way too long. Don’t know what I’d have done about that had I kept them. I’m thinking of the Keen Chamonix since it’s leather - maybe it will feel better. Not a mary jane though. Better for autumn.
I'd also recommend:
Mephisto, Chaco, Vasque, Merrill
MN, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
These shoes are gorgeous. I'd love to keep them, but unfortunately, they are not made of breathable material. I tried them on for 20 minutes at home and my feet were hot and sweaty. Yuck.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Loved the look of these and they are comfortable, but they smell horrible (like a neoprene wetsuit) and my feet sweat all the time in them worsening the stinky problem. I've washed mine a couple of times and the stink won't go away. They are beyond returning them at this point. I would not recommend these, especially if you have an acute sense of smell.
Anonymous, Zappos Customer,
0 found this review helpful.
