Customer Reviews Crocs Santa Cruz
Write A ReviewRating Summmary:
4222
4,222 total reviewsReview Breakdown:
75%5Rated 5 stars out of 5
11%4Rated 4 stars out of 5
5%3Rated 3 stars out of 5
3%2Rated 2 stars out of 5
5%1Rated 1 star out of 5
Customer Fit Survey:
82%"Felt true to size"
91%"Felt true to width"
63%"Moderate arch support"
Additional Reviews
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Overall1Rated 1 star out of 5
Reviewed at Crocs US
I bought them on 6/27. 2 weeks to get here. Wrong size. Way too small even though I ordered a 1/2 size bigger. Still waiting 4 days and 2 emails for how to return for size. Thought I was going to be able to wear this summer. They then send email for review.
Michael,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
Product arrived defective - cut webbing. To add insult, had to pay return postage.
John,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
Ive ordered these Cruz for years. NOW for some reason the shoes are too narrow. I wish they came in wide. It seems with each order some are more narrow than others.?
Bubba,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
Got the shoes in, next day my husband wore them for half a day while at the hospital waiting on our grand baby to arrive, he gets home and has blisters on the bottom of his feet near his toes. He is diabetic and this is not good for him. Return policy says if they are worn you cannot return them. So now we have a pair of shoes that we can't return or wear. The other pair we bought, different style are fine no issues.
Katina,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
Shoe looks great but not comfortable. The back of the shoe on the heels is stiff and rubs and can cause blistering.
Kenneth,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
the back is not soft and hurst my achiles. am sure it will wear in but scratchy for now.
Francine,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
Shoe was comfortable until the sole fell off in one of its sections. Very disappointed for the price.
Don,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
Sizing is the only issue. 11 to small 12 to big. Still to narrow
Clay,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
It's colour fades away quickly and then they don't bother helping you. All they advise is don't wash it, don't take it out in the sun. I think I should just frame it and hang it on my wall.
Disappointed,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
After the 3rd day of my husband wearing them, they began coming apart. The stitching was unraveling, the soul came off along the side, and the fabric was coming unglued. No arch support. Very poor quality!.
Shelly D,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
Hurts my feet
Gil,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
Insert on shoe failed. The failure was after the warranty period and Croc would not sell me a replacement set of liners.
Mike,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
had trouble with the fit as the top creased up on wearing. Also difficult to put on...not easy
Virendra,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
I bought them for my son. He says they're thin and keep his feet cold all day.
Samantha,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
bad
Robert,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
not wide enough big guy here returning for refund please offer wider sizes would continue to purchase if they fit my large feet.
DONALD,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
I'm a size 10.5 and purchased 11's they were too big. Got charged a restocking free
Gary,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
Not a good experience. Also not risk free shopping. I ordered these shoes and even a size larger. They were not flexible enough on the tounge to allow my foot to get in without stress. They didn't fit and to return them without purchasing another pair you must pay return shipping. They will take that off of the refund. There is risk and I am now not fond of crocks.
Randy,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
It was a while ago so I don't remember specifically what I disliked about the shoe, other than the top part fit badly and tightly. Which is unusual because I've loved all my other croc purchases. Oh well, I guess everyone's allowed to get one wrong.
Steve,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
Chart sizes are small for this shoe. Order size larger. Not recommended for wide feet.
Sebastian,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
I ordered a size 16 the shoes that came said 16 but they were not even close maybe a 13. When I went to send them back there was no return label so I mailed though the post office and it was 15 dollars for shoes that didn't fit.i would never try to buy your shoes again since you ripped me off the first time.you deserve a 0 star
Kenneth,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
Poor fit and poor quality product. Nothing like the Croc Moc. And I had to pay $7.95 to return them. Be sure to read the "buyer beware" return policy and charge. Poor business.
Dennis H,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
good look
M,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
These crocks are very i'm comfortable and I'll be taking those back to the store
James,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Crocs US
Way too big, too relaxed, too sloppy around the foot
Rebecca,
0 found this review helpful.